5 Star Dealer

Excellent Diana is fantastic!! She absolutely went above and beyond for me and my family. She has the most amazing customer service, friendly and real. I would Diana is fantastic!! She absolutely went above and beyond for me and my family. She has the most amazing customer service, friendly and real. I would recommend Diana for everything. She turned our nightmare into being able to understand the process and fixing everything for us. She is an amazing human being inside and out. Thank you for being you!!!!! Please never change!!!!! More

Absolute worst! I have purchased 3 vehicles from there and always had great service I referred my neighbour there she had the worst experience ever. Drive to London from sarnia 3 times 2 of which the vehi and always had great service I referred my neighbour there she had the worst experience ever. Drive to London from sarnia 3 times 2 of which the vehicle she was wanting “wasn’t there” 3rd time she went she test drove her car(or what she thought was the car she was buying) she put a deposit down and 2 weeks later “the car still wasn’t ready” they even told her “we have to get the navigation activated” then was told it will be ready on Monday. Monday comes car isn’t ready. Tuesday comes “problems at the licensing office” so they said they would deliver her, her car to save her a trip back to London from sarnia. Her car got delivered today “Wednesday” IT WASNT EVEN THE VEHICLE SHE TEST DROVE! This car does not have blue tooth does not have leather seats AND DOES NOT HAVE A NAVIGATION SYSTEM! (She took pictures of herself with the vehicle and the interior when she test drove what she thought was the vehicle she was getting) I am absolutely appalled by the service she received. She is now the 5th person I have referred to 5 star Dealers and I will NEVER refer another person ever again nor will I ever purchase a vehicle from them ever again! Andrew and Craig! DO NOT DEAL WITH THEM! More

Thank you to Andrew and Justin for helping us find our 2019 Qashqai. Thanks for answering our many questions. Picked it up today - fantastic! Great price on the trade in too. 2019 Qashqai. Thanks for answering our many questions. Picked it up today - fantastic! Great price on the trade in too. More

execellent We would highly recommend this dealership the service and knowledge from the sales rep Steve S was more than what we even knew After test driving 3- We would highly recommend this dealership the service and knowledge from the sales rep Steve S was more than what we even knew After test driving 3-4 vehicles Steve S was patient and very helpful and took the time to explain all to us After spending couple hours there with him we finally made a decision about a vehicle which we didn't think was possible we could ever be able to do Well we ended up going into a new F150 and couldn't be more happier with this and the service we experienced They make you feel like a part of their close net family that they have and take the time with each person to make sure that you get what you want and are happy Steve S and Ziad made the process painless and and quick They can definately work their magic and get you into the vehicle of your dream We have been to other dealerships and never had an experience like we had with this company This was the best yet we would to thank Steve S and Ziad for making this the best for us We will be for sure going back in the future for another vehicle More

John MacDonald helped my fiancé and I get into our dream car... we couldn’t be happier and look forward to many happy years to come with our new vehicle !! Thanks again John !! car... we couldn’t be happier and look forward to many happy years to come with our new vehicle !! Thanks again John !! More

John MacDonald was awesome in helping me find and purchase my car he made everything seamless and very quick. I’d highly recommend getting your car from here! purchase my car he made everything seamless and very quick. I’d highly recommend getting your car from here! More

Purchased a 200 Chrysler Was in need of a vehicle and was recommended 5 Star from a family member. Justin and Ziad went above and beyond to get me into a vehicle. I got a 2015 Was in need of a vehicle and was recommended 5 Star from a family member. Justin and Ziad went above and beyond to get me into a vehicle. I got a 2015 200c with very poor credit. Really appreciate the service even providing rides until I was able to get into my new vehicle. More

never again,if I could hear have 2 veh from 5 star 1 is sitting in garage undriveable,after warranty ran out from wharncliffe 5star,,other from dundas 5star ready to calf also tr have 2 veh from 5 star 1 is sitting in garage undriveable,after warranty ran out from wharncliffe 5star,,other from dundas 5star ready to calf also transmission ,there recomended repair shop can't find anything wrong warranty about to run out but warranty pretty well used up going back and forth,no money long high interest loans that I have to take because of work now going to retire and probably have no veh but still have to pay,I'm deaf legally and phone voice no use to me and understanding difficult with conversations so I get brushed aside because I give up becase I'm frustrated.Can't win after you leave there lot you don't exist any more,wouldn't reccoment and wont Cliff Mc More

This place is the worst! I bought a car here in the winter and was unaware that the windows were leaky in the Pontiac G6 and I was unaware of this until the spring when it started to rain. they of cour winter and was unaware that the windows were leaky in the Pontiac G6 and I was unaware of this until the spring when it started to rain. they of course refused to do anything about it because they are not obligated to do so after 30 days. I stupidly bought a second car here and I need a replacement tires within a few months since I got awful off brand ones. They also quoted me an incorrect price and then tried to get me to pay more because of their mistake. AVOID THIS PLACE AT ALL COSTS! More

Has been the most irritating experience i got a suv, picked it up middle of july 2019, 2 days later the engine light was on. Called over..no problem they say, bring it in...every couple of i got a suv, picked it up middle of july 2019, 2 days later the engine light was on. Called over..no problem they say, bring it in...every couple of days i would have to bring it in for the same thing. Finally they say ..it needs another part will take a month and 1/2 to get it...ok i say and i wait. Made arrangements to have it done, dropped it off left VM that the keys were above the visor, after a day at work i go to pick it up..oh we couldnt find the keys to do the job...&^*%( excuse me, did you listen to the VM's...ahh no they didnt. rescheduled a couple weeks later and they farmed the work out to another garage. Low and behold a week later the light came on again. This time i was told to take it to the dealership to get scanned. Dealership says they know exactly whats wrong and fixed it.....and this has all taken place within 6 months of me getting the vehicle....and now something else is wrong and it wont run. I have an extended warranty through 5 star...and refusing to use it. The overwhelming incompetence of their service garage is beyond the stratosphere. At first i thought..its a used car i am sure they checked it out before re-selling...if their garage did it, that explains alot. Not happy with this company and will never recommend buying a vehicle that uses subpar garage employees, You get what you paid for...not really I got less than what i paid for, and still paying... Linda C, London Ont More