
5 Star Dealer
London, ON
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317 Reviews of 5 Star Dealer
execellent We would highly recommend this dealership the service and knowledge from the sales rep Steve S was more than what we even knew After test driving 3- We would highly recommend this dealership the service and knowledge from the sales rep Steve S was more than what we even knew After test driving 3-4 vehicles Steve S was patient and very helpful and took the time to explain all to us After spending couple hours there with him we finally made a decision about a vehicle which we didn't think was possible we could ever be able to do Well we ended up going into a new F150 and couldn't be more happier with this and the service we experienced They make you feel like a part of their close net family that they have and take the time with each person to make sure that you get what you want and are happy Steve S and Ziad made the process painless and and quick They can definately work their magic and get you into the vehicle of your dream We have been to other dealerships and never had an experience like we had with this company This was the best yet we would to thank Steve S and Ziad for making this the best for us We will be for sure going back in the future for another vehicle More
John MacDonald helped my fiancé and I get into our dream car... we couldn’t be happier and look forward to many happy years to come with our new vehicle !! Thanks again John !! car... we couldn’t be happier and look forward to many happy years to come with our new vehicle !! Thanks again John !! More
John MacDonald was awesome in helping me find and purchase my car he made everything seamless and very quick. I’d highly recommend getting your car from here! purchase my car he made everything seamless and very quick. I’d highly recommend getting your car from here! More
Purchased a 200 Chrysler Was in need of a vehicle and was recommended 5 Star from a family member. Justin and Ziad went above and beyond to get me into a vehicle. I got a 2015 Was in need of a vehicle and was recommended 5 Star from a family member. Justin and Ziad went above and beyond to get me into a vehicle. I got a 2015 200c with very poor credit. Really appreciate the service even providing rides until I was able to get into my new vehicle. More
never again,if I could hear have 2 veh from 5 star 1 is sitting in garage undriveable,after warranty ran out from wharncliffe 5star,,other from dundas 5star ready to calf also tr have 2 veh from 5 star 1 is sitting in garage undriveable,after warranty ran out from wharncliffe 5star,,other from dundas 5star ready to calf also transmission ,there recomended repair shop can't find anything wrong warranty about to run out but warranty pretty well used up going back and forth,no money long high interest loans that I have to take because of work now going to retire and probably have no veh but still have to pay,I'm deaf legally and phone voice no use to me and understanding difficult with conversations so I get brushed aside because I give up becase I'm frustrated.Can't win after you leave there lot you don't exist any more,wouldn't reccoment and wont Cliff Mc More
This place is the worst! I bought a car here in the winter and was unaware that the windows were leaky in the Pontiac G6 and I was unaware of this until the spring when it started to rain. they of cour winter and was unaware that the windows were leaky in the Pontiac G6 and I was unaware of this until the spring when it started to rain. they of course refused to do anything about it because they are not obligated to do so after 30 days. I stupidly bought a second car here and I need a replacement tires within a few months since I got awful off brand ones. They also quoted me an incorrect price and then tried to get me to pay more because of their mistake. AVOID THIS PLACE AT ALL COSTS! More
Has been the most irritating experience i got a suv, picked it up middle of july 2019, 2 days later the engine light was on. Called over..no problem they say, bring it in...every couple of i got a suv, picked it up middle of july 2019, 2 days later the engine light was on. Called over..no problem they say, bring it in...every couple of days i would have to bring it in for the same thing. Finally they say ..it needs another part will take a month and 1/2 to get it...ok i say and i wait. Made arrangements to have it done, dropped it off left VM that the keys were above the visor, after a day at work i go to pick it up..oh we couldnt find the keys to do the job...&^*%( excuse me, did you listen to the VM's...ahh no they didnt. rescheduled a couple weeks later and they farmed the work out to another garage. Low and behold a week later the light came on again. This time i was told to take it to the dealership to get scanned. Dealership says they know exactly whats wrong and fixed it.....and this has all taken place within 6 months of me getting the vehicle....and now something else is wrong and it wont run. I have an extended warranty through 5 star...and refusing to use it. The overwhelming incompetence of their service garage is beyond the stratosphere. At first i thought..its a used car i am sure they checked it out before re-selling...if their garage did it, that explains alot. Not happy with this company and will never recommend buying a vehicle that uses subpar garage employees, You get what you paid for...not really I got less than what i paid for, and still paying... Linda C, London Ont More
excelent customer service my partner and i bought a Kia optima from 5 stare dealers and there customer service is great very friendly staff and sat down with us and ask what we my partner and i bought a Kia optima from 5 stare dealers and there customer service is great very friendly staff and sat down with us and ask what we wanted and liked in the car so john the guy we were dealing with found us a perfect car that had everything we ask for and very spacious that we wanted for my manual chair to fit they listen very well customer service respectful and very friendly staff I would defiantly recommend them to anyone they are a great dealer to go with I would definitely give them 5 stare thanks you john and 5 stares for all you hard work you guys did a great job and will definitely be back when needed Austin Kirkpatrick More
I bought a van in May and specifically asked to purchase winter tires. Now the winter has come and I wanted to pick them up and I'm told there is no record of the tires and there is nothing that they can do winter tires. Now the winter has come and I wanted to pick them up and I'm told there is no record of the tires and there is nothing that they can do. I'm not sure if they weren't paying attention or lied to make the sale. Either way I won't be going back. More