440 Ford Lincoln Laval

The smalest issue takes 4 hours to resolve - - - EVERY TIME!! Yes this is the secont time I have lost an entire morni g even with an appointment.

Horrible service department. It’s as if they intentionally have the repairs wrong so you’re back again. New dealer, problem is now solved. The new dealer even found dangerous faults that 440 Ford had done to my new car which put me in harms way. There service department is poorly run and their sales is just their to sell cars. They are rude, dishonest and believe they can get away with anything.

I have had a Ford vehicle for 3 years and have had my maintenance done at this location because it is close to my place. Every time I deal with them, i get the attitude and very little information about what was done on my vehicle. Once more, I left 4 voice mails to get someone to call me back and after 10 days I still haven't heard from them. When you call, their voice mail is full or you get stuck in a cyberspace phone system going no where. Very frustrating.

Have never had such an experience even in a small shop let alone in a place like 440 service place!!!!! Totally pissing off attitude my advice: never buy an advance insurance for your service!!!!!! My car is there first the guy would not take it confirming all was perfect when finally he did if is 2nd day and no call no news whatsoever!!!!!!

Le service qui m'a été donné est digne d'une mention d'excellence! Employés disponibles, souriants et rapidité au niveau du service! J'y retourne c'est sûr!

Le service est excellent lors de la livraison du véhicule et je suis très satisfait de tous les conseils reçu avant l'achat. Le service est meilleur que partout ailleurs.

Dealer never got the repairs right. I was a customer for over a year. Example, got CAA report to change left front bearing; they replaced the right one instead. They said they replaced the battery under warranty, CAA confirmed it is the original one and after two more visits they finally replaced it. Exterior wind noise got fixed after 6 visits and me finding an article that the part number had changed on a new model. This garage just does everything wrong, no wonder I was back every other week. I have since changed garages, and only need to visit twice a year for regular maintenance and tires changes.