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1000 Islands Toyota

3.6

6 Lifetime Reviews

555 Stewart Blvd., Brockville, Ontario K6V 7H2 Directions
Sales: (613) 342-9111

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6 Reviews of 1000 Islands Toyota

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August 08, 2019

"New rav4 experience"

- Canuck 2000

This is our 2nd Rav4 purchased from this dealership and it had always been a good experience. We had a lot of questions and they were all answered quickly. Great staff to deal with.

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Recommend Dealer
Yes
Employees Worked With
Chris , Brad Hunt
September 13, 2018

"great to deal with."

- 2018 toy

I have worked around cars and been around dealers and sales people my whole life, these guy are top notch. They know their product very well and could answer all our questions. My wife normally hates the car buying thing but this time she was made to feel at ease and treated with respect. David Code

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Yes
Employees Worked With
Mike, Chris
August 11, 2018

"Terrible sales experience !"

- Megryan1

Member of sales staff was extremely rude. Never have my wife and I been treated so poorly, the salesman has no idea how to treat customers.

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Recommend Dealer
No
Employees Worked With
Michael MacDonald
October 31, 2016

"They were there for me when I needed them"

- Hugh Carola

While making a long trip home to New Jersey from upper Michigan on October 22, 2016, I detected a noise coming from my car's front end. Note that I first heard the noise while in the vicinity of Sault Ste. Marie, ON. That night I stayed in Sudbury and first thing Monday morning, 10/23 called my dealer back in NJ who advised me to have the car checked out before going any further. At the time I thought the problem was with the front brakes so my first choice was to have it looked at in Sudbury but I was told upon calling that no openings were available. Second choice was to chance driving the 574 km (357 miles) all the way to Brockville, ON (my final stop before heading home). So I called 1000 Islands Toyota and was connected with Carley, who told me (after I explained my situation to her), that they could check my car first thing Tuesday morning, 10/24 and that I if I could get there by 5:30PM, we could do the paperwork & the dealer shuttle could get me to my B&B. Long story short, I did and they did. Next morning Carley called me at about 8:45 to tell me that her tech had road-tested my car & inspected the front end and discovered the problem. Was not the brakes as feared, but another issue that if left unfixed could have led to greater damage. I told her to go ahead & have the work done - which was completed before 10AM, such that the shuttle picked me (and my luggage) up at 10:30 and brought me back to 1000 Islands. Cost was under CAD$200.00, work was perfect and the service I received from Carley & her team was nothing short of STELLAR. I wish I lived closer than 6 hours away so I could make them my regular dealer. If you live ANYWHERE near Brockville, Ontario and are looking to buy a Toyota; or if you need service, do yourself - and your car - a BIG favor and see the folks @ 1000 Islands Toyota!

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Recommend Dealer
Yes
Employees Worked With
Carley Sabourin, Joseph
July 14, 2016

"Great cars, great service = great dealership"

- peter dunn

We leased a 2015 Corolla S from 1000 Islands Toyota. They gave us a great deal. Sales Manager Chris Walker is a total professional and made it an easy and enjoyable buying experience. We highly recommend this dealership.

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Recommend Dealer
Yes
Employees Worked With
Chris Walker
November 24, 2015

"Bought new and used with some service"

- Shewy Lewy

We have bought new and used vehicles here and the sales experience was way better that the ones we visited in Ottawa. No pressure tactics. Even let us leave to go home and think about it. Haggling is a bit limited, specially on their used cars. They have excellent loaner system for when you need any type of service. They will come and pick up your vehicle and leave a brand new car. Service is good. Sometimes hard to convince them there is an issue. Specially when it is intermittent and won't do if for them.

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Recommend Dealer
Yes
Employees Worked With
Joe
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