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Walter's Mercedes-Benz of Riverside

Riverside, CA

Overview
Employees
Reviews
Vehicles
4.9
6,114 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,114 reviews

May 10, 2024

Walter’s Mercedes in Riverside always great to me they provide me with a nice loaner when needed and JR Rodriguez is always so helpful I definitely will be back More

by DeniseSs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Walter's Mercedes-Benz of Riverside responded

Denise, Providing immaculate and quality service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that JR's efforts could meet your satisfaction! We are thrilled to know that he was so helpful and provided you with a nice loaner. We look forward to serving you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

Helpful
May 09, 2024

Edwin Corea is so great, I had a great time with him, he is professional and nice. He introduced me the cars very neatly and provided me with complete information about the vehicles. More

by Joyce
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Corea
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2024 -

Walter's Mercedes-Benz of Riverside responded

Joyce, Providing exemplary service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Edwin's efforts could meet your satisfaction! We are so appreciative of the opportunity to work with you. We are thrilled to know that you had a great time with him, he was professional and nice. Please do not hesitate to give us a call if you ever have any questions or concerns. Congratulations on your new vehicle- behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

Helpful
May 09, 2024

Walters Mercedes-Benz of Riverside wonderful dealership that service my car, with service advisor Joseph Loera handling my visit great experience in a timely manner appreciate the help thanks. More

by marjoriethomas60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2024 -

Walter's Mercedes-Benz of Riverside responded

Marjorie, Thank you so much for leaving Joseph this incredible review! We are glad to hear that Joseph took exemplary care of you and your automotive needs. We are happy to know that he made your service experience great. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

Helpful
May 09, 2024

Kelly is honest and her integrity shows! Love to see a good person truly care! More

by VivGU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2024 -

Walter's Mercedes-Benz of Riverside responded

VivGU, We are grateful for you leaving Kelly this exceptional review! We are thrilled to hear that Kelly took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that she was honest and truly cared for you. We hope to see you again the next time your vehicle needs service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

Helpful
May 07, 2024

Illy Aabid was my salesperson, she showed me exactly what I was looking for and helped me through the transaction. She even delivered my vehicle to my house! Jill More

by dediosjill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Illy Aabid
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Walter's Mercedes-Benz of Riverside responded

Jill, We are grateful for you leaving Illy this stunning review! We are honored to have had the opportunity to work with you and we are glad that Illy could provide you with 5-star service. We are pleased to know that she was helpful and showed you exactly what you were looking for. We hope to have the opportunity to work with you again in the future. We warmly congratulate you on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

Helpful
May 05, 2024

Joseph Loera At Walter's Mercedes Is By Far Is The Best Service Advisors In The Building,And He Takes Great Care Of Me. More

by marcdezo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Walter's Mercedes-Benz of Riverside responded

Marcdezo, Thank you so much for leaving Joseph this positive review! We are glad to hear that Joseph took great care of you and your automotive needs. We are happy to know that he is the best. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

Helpful
May 01, 2024

I definitely enjoyed my experience here. Omar Malek Made the whole experience easy and quick. I spent less than 2 hours at the dealership and left with a new car that I absolutely love. I de More

by ramirezg626
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Malek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Walter's Mercedes-Benz of Riverside responded

Ramirez, We greatly appreciate you for leaving Omar this remarkable review and recommendation! We are honored to have had the opportunity to work with you and we are glad that Omar could provide you with top notch service. We are delighted to know that he made the whole experience easy and quick. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

Helpful
April 27, 2024

On time service and communication was appreciated Loaner car was acceptable as well Thanks very mich More

by Bobbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Walter's Mercedes-Benz of Riverside responded

Bobbie, Providing quality and efficient service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they completed your service on time and communicated with you. Please do not hesitate to give us a call if you ever have any questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

Helpful
April 26, 2024

Great Extended Warranty Service My C300 has been trouble free for almost 7 years. I had purchased the 7 Year Extended Warranty and I am glad I did as I had a computer fail one month before the Warranty exp More

by EraSprinter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Usary
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam the System Technician
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Apr 29, 2024 -

Walter's Mercedes-Benz of Riverside responded

EraSprinter, We are grateful for you leaving Sam this wonderful review! We are thrilled to hear that Sam took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that she quickly found the problem with your Mercedes-Benz C300. We look forward to serving you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

Helpful
April 22, 2024

I had a positive experience with Micheal Ramos a service advisor, when I took my Mercedes in for my yearly service. He was forth coming and knowledgable with the services I needed. He was professional and More

by galvidrez30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2024 -

Walter's Mercedes-Benz of Riverside responded

Providing outstanding and quality service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Michael's efforts could meet your satisfaction! We are thrilled to know that he was professional and honest. Please do not hesitate to give us a call if you ever have any questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

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