Columbia Acura Inc
Cincinnati, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Adding a 15 word minimum is a great way to not get people to leave reviews. to leave reviews. More
Can't praise this team enough - have been a customer here for over 15 years and the service is always top notch, super friendly and professional. You get a service time quickly whenever needed, a loaner car for over 15 years and the service is always top notch, super friendly and professional. You get a service time quickly whenever needed, a loaner car with no problem (lots of other car companies that do not do that or have you pick a rental car up), and the service people do a well-check job always giving you an explanation of what condition your car is in and what has been done. More
Engine issue was identified quickly and fixed in time. As always, staff was courteous and professional. As always, staff was courteous and professional. More
I appreciate the communication and also finding me a rental so I could go and from work. rental so I could go and from work. More
The work was done promptly and efficiently. The waiting area was clean and comfortable. Brindle did an excellent job of helping me get the work scheduled initially and letting me know as soon The waiting area was clean and comfortable. Brindle did an excellent job of helping me get the work scheduled initially and letting me know as soon as the work was completed. More
Brian Lawson was very knowledgeable and great to work with. The sales process was no pressure and informative. with. The sales process was no pressure and informative. More
Another excellent experience at Columbia! Jamey, Allen, Tyler and Zack continue to provide a high level of service. I never have to initiate contact for a status update on my vehicle - they Jamey, Allen, Tyler and Zack continue to provide a high level of service. I never have to initiate contact for a status update on my vehicle - they always keep me informed. Can’t be happier with the service I am receiving! More
They were understaffed, and they are telling me after 35k miles I have thousands in repairs to breaks and tires. I bought this car from them. I reached out to the dealership, and said they would get the dire miles I have thousands in repairs to breaks and tires. I bought this car from them. I reached out to the dealership, and said they would get the director involved, that has not yet happened. Very disappointed in my experience. The service members were nice about it taking over 4 hours, but when your own service team is telling people these brakes give out after 35k miles, there's red flags everywhere. I have been a Hyundai owner my whole life, as is my family. Unless there are changes, this is my last Hyundai I will ever purchase. More
Friendly, great efficient customer service. Dealership have my car a car wash and I appreciated it! Dealership have my car a car wash and I appreciated it! More