McGrath City Hyundai

Engine died, they refused to replace under warranty since I could not provide maintenance records from 2017 & 2018. Engine failure is a known issue as there was a class action lawsuit. After 3 months I had to get my lawyer involved and engage arbitration. Finally after 5 months they approved the engine replacement, but then took them 9 weeks to complete the replacement. They had my vehicle for 172 days, over a year and a half!!! When I picked up my truck it was so dirty, not even a courtesy wash. The upsetting part is that two months into having no car, I spoke to 3 salesmen and asked for a trade in value so I can upgrade my truck. None ever called me back. Then in April I spoke to a manager Leif Foss who promised to call me back. After a couple email exchanges he stopped responding. I emailed him 5 times and a couple of voicemails and nothing from him. I really need to upgrade my truck as our family grew, but lost all confidence in Hyundai especially this dealership.