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Ronni Travers
Ronni Travers at Herb Chambers Lexus of Sharon

Ronni Travers | Page 52

Service Advisor

Herb Chambers Lexus of Sharon

25 Providence Hgy
Sharon, MA 02067

5.0
738 Reviews
5.0

738 Reviews

Write a Review

738 Reviews of Ronni Travers

November 23, 2021

Dealership Rating
Employee Rating

Very positive experience! Service team kept me updated, and checkin / check out were quick and efficient. More

by Nldurocher
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Matthews

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Nov 24, 2021

Herb Chambers Lexus of Sharon responded

We're so pleased that you had such a positive experience. The entire Herb Chambers Lexus of Sharon team appreciates this excellent review.

November 23, 2021

Dealership Rating
Employee Rating

Awesome job and fair price and the valet service is such a convenient thing and makes life easier More

by Joseph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Nov 24, 2021

Herb Chambers Lexus of Sharon responded

Joseph, thanks for this great review! We're happy that our team has always been wonderful to work with.

November 22, 2021

Dealership Rating
Employee Rating

Been working with the dealership fir ten years. Ronnie the service pro has been excellent. A bit pricy but very reliable. More

by Adamkaplan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Nov 23, 2021

Herb Chambers Lexus of Sharon responded

We're happy to hear that our team had taken care of you for a decade! It's great that Ronnie was wonderful to work with. We appreciate your kind words about the Herb Chambers Lexus of Sharon team.

November 22, 2021

Dealership Rating
Employee Rating

Always an efficient and pleasant experience. Ronni was very thorough, I usually have Mark, who is great! More

by cspritz or Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Forcucci

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Nov 23, 2021

Herb Chambers Lexus of Sharon responded

Carol, thank you for taking the time to review us! We strive to deliver a seamless service experience, and it is wonderful to hear that this was reflected in your time working with Ronni and the Herb Chambers Lexus of Sharon team. We appreciate your support and hope to see you back next time!

November 20, 2021

Dealership Rating
Employee Rating

Excellent dealer, selling a terrific brand, and providing exceptional service. Top to bottom, sales to service, very high integrity. More

by Bob Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gerry in sales and technology

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Nov 21, 2021

Herb Chambers Lexus of Sharon responded

We're over the moon receiving this incredibly positive review! Thank you tremendously for taking the time to express your support and share your Herb Chambers Lexus of Sharon experience, and we look forward to caring for you more in the future!

November 18, 2021

Dealership Rating
Employee Rating

Valets are great, service advisor Ronnie and Randy are rude and unprofessional, guy that does loaners is rude and unprofessional also More

by EGYAJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Ryan Valadao

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Dec 02, 2021

Herb Chambers Lexus of Sharon responded

We appreciate your honest feedback. We regret we couldn't provide a five-star experience. I encourage you to reach out so we can discuss this in more detail. Thank you, Johnny Dang - General Manager - jdang@herbchambers.com

November 17, 2021

Dealership Rating
Employee Rating

Great experience buying a new car and trading in my old car. Customer service was great from receptionist, sales, finance, and service teams. Highly recommend visiting this dealership. More

by Tyler
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Prusak , Sydney Riendeau, William Than, Andrew Tavares, Gerry Baker

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Nov 18, 2021

Herb Chambers Lexus of Sharon responded

Tyler, thank you for this glowing recommendation of the Herb Chambers Lexus of Sharon team! We're thrilled to hear you had such a positive experience trading in your vehicle and that the customer service we provided was top-notch. We're so grateful for your business, and we wish you many happy miles on the road ahead!

November 17, 2021

Dealership Rating
Employee Rating

Good service. Employees are friendly and take good care of their customers. I like this shop. More

by jli14boston
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Forcucci, Brian Matthews, Bryan Lopez, Johnny Dang , Eric Castillo, Katherine Renaud, Ryan Valadao, Randy Vicente, Don Xu

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Nov 17, 2021

Herb Chambers Lexus of Sharon responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful experience working with the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back again down the road!

November 10, 2021

Dealership Rating
Employee Rating

The alignment went fine but in the post service car wash my windshield was broken. I was not given the courtesy of someone telling me the window was scratched, I had to find out for myself on the driveway o More

by Martyabe
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Eric Graf

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Nov 15, 2021

Herb Chambers Lexus of Sharon responded

Martyabe, Thank you for your feedback of Herb Chambers Lexus of Sharon. We are happy to see your service went well, however we apologize to any damage that might have been caused. Again we apologize that we had not noticed the chip in the windshield before delivery back to you. I understand you have already filed a claim with your glass company and had the repairs done last week. If you are still in need of assistance with resetting any safety decides please do not hesitate to contact us at your earliest convenience. Thank you, Johnny Dang- General Manager jdang@herbchambers.com

November 10, 2021

Dealership Rating
Employee Rating

As usual the service at Herb Chambers Lexus from this morning was outstanding. The level of service is an important incentive to purchase a new car from this dealership. Well done. More

by NUMBAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Castillo, Don’t know their names but the guys that greet you are really helpful.

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Nov 11, 2021

Herb Chambers Lexus of Sharon responded

We truly couldn't have asked for a better review! We're glad your service visit was a success from beginning to end, and we hope to have the pleasure of working with you again down the road. Take care! - the Herb Chambers Lexus of Sharon team

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