Matt Chabot | Page 7

Recent Saturday visit to lease a new vehicle I came in on a Saturday to investigate the early turn-in of my vehicle lease and lease of another vehicle. I first talked with Robert Iuliano who ask I came in on a Saturday to investigate the early turn-in of my vehicle lease and lease of another vehicle. I first talked with Robert Iuliano who asked me if I needed help. When I told him what I wanted to do; he showed me to a vehicle that I was interested in briefly discussed it with me. He said that he had another customer to attend to but he would be back. After checking out the vehicle for 5 minutes or so, I returned inside and found that Robert was busy at his desk with another customer. In a few more minutes, he saw me waiting and asked Andy if he could help me as he was still tied up. At that point, Andy took over and was able to show me additional cars, look through all of the inventory, find a best match to what I was looking for and came up with a reasonable deal. When I said that I wanted to see the car before I would agree to the final "deal" he got the car, washed it and brought it out for me to review. Once I agreed, he processed the paperwork and got me out of the old vehicle and into the new one before 3 PM--perfect! So, this encounter was very good and I have good marks for all those that I dealt with. The reason that I am only ranking the dealership at 3 stars is because this is the 3rd time that I visited this Golling delearship: 1. About 4 years ago, I leased a vehicle there and got good service, 2. About 2 years ago, I went to look for a new vehicle and left in disgust after asking for help and waiting for 30 minutes without getting anyone to attend to me and 3. This past Saturday with the very nice visit. The second visit nearly kept me from returning this time; in fact, I did contact another dealership prior to coming into Golling this time and had plans to visit a 3rd dealership if I didn't get reasonable service on Saturday. Based on the service on this visit, I will consider returning again for my next vehicle. More

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Great Experience I worked with Robert Iuliano to purchase a new 2016 Dodge Durango. He did an excellent job exploring all available vehicles on the lot, helping me ch I worked with Robert Iuliano to purchase a new 2016 Dodge Durango. He did an excellent job exploring all available vehicles on the lot, helping me choose the best one for my needs. We arrived at a price quickly and he got the best financing available just as quickly. Robert did a great job facilitating a good price for my trade as well. My total time in the store was minimal compared to other deliveries of new cars in the past. I highly recommend Golling and Robert Iuliano. More

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Great Customer Service Andy Tavarez made my experience at Golling fabulous. He provided enthusiasm for the products we were considering, as well as knowledge and attention Andy Tavarez made my experience at Golling fabulous. He provided enthusiasm for the products we were considering, as well as knowledge and attention to detail. When the Cherokee Limited with my requirements was not available from the Golling inventory, he located one in the area. Before I left the dealership with my new Cherokee Limited, he did a thorough in-service of the vehicle and offered to assist me anytime in the future. I am confident that he will help, if I need it, and I have already referred him to family members. Matt Chabot was also very informative and swift. More

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