A great dealership, I always feel valued as a customer.
Fair prices, helpful service advisors
Fair prices, helpful service advisors
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by Joebart123
Oct 06, 2021 -
Herb Chambers Lexus of Sharon responded
Joe - thanks for the review of Herb Chambers Lexus of Sharon! We look forward to your next visit!
Always great service from the beginning, when I purchased
and now servicing.
Really appreciate it.
and now servicing.
Really appreciate it.
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by aanidi
Oct 05, 2021 -
Herb Chambers Lexus of Sharon responded
Thanks for the wonderful review of Herb Chambers Lexus of Sharon! We appreciate your confidence in our team!
Lexus of Sharon changed a repair appointment so I could
accommodate parents Dr. appointment. Thanks
accommodate parents Dr. appointment. Thanks
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by Glenn Peter
Other Employees Tagged:
Eric Castillo, Pickup associate
Oct 05, 2021 -
Herb Chambers Lexus of Sharon responded
We're glad we could make your visit work with your schedule, Glenn, and we appreciate you taking the time to review us. Take care, from the whole Herb Chambers Lexus of Sharon team!
I’ve always received excellent service at Chamber’s Lexus
dealership in Sharon. The service writer, Mark, was very knowledgeable and detail oriented. He also personally followed up with the service departmen
dealership in Sharon. The service writer, Mark, was very knowledgeable and detail oriented. He also personally followed up with the service department to be sure that they performed the requested service details. Overall, I wouldn’t hesitate to give them an “A” rating.
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by memspauld
Oct 04, 2021 -
Herb Chambers Lexus of Sharon responded
It is terrific to hear that you were so well taken care of by Mark and the team! Thank you for sharing your review of Herb Chambers Lexus of Sharon, your support means a lot to us. Safe travels until we see you again!
I love this dealership. It’s very easy to make an
appointment and their waiting room is very comfortable.
appointment and their waiting room is very comfortable.
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by rhondastein7
Sep 30, 2021 -
Herb Chambers Lexus of Sharon responded
We're glad to hear we're providing the comfortable and simple service experience we aim for, Rhonda - thank you so much! - your friends at Herb Chambers Lexus of Sharon
We have always had pleasant experiences at the Sharon
dealership. The time to have the service done was what we were told & the area to wait was very nice.
dealership. The time to have the service done was what we were told & the area to wait was very nice.
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by cannon
Sep 29, 2021 -
Herb Chambers Lexus of Sharon responded
Thank you for taking the time to share! We are thrilled to hear that you had such a successful service experience working with the Herb Chambers Lexus of Sharon team. Safe travels, and we hope to see you back again down the road!
Mark(service) is very thorough, knows the cars well and
is very personable. We have had Lexus's for many years and like to have a service person that we can form a relationship with. He keeps us informed
is very personable. We have had Lexus's for many years and like to have a service person that we can form a relationship with. He keeps us informed about the process and has given us good advice. We always feel well taken care of with him.
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by mjtrusz
Sep 28, 2021 -
Herb Chambers Lexus of Sharon responded
Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful service experience working with Mark and the Herb Chambers Lexus of Sharon team. Drive safely, and we are looking forward to seeing you back!
Employees are dishonest and unethical. They try to
overcharge and sometimes tell customers they need services that aren’t really needed. I thought that the representative that I dealt with today was u
overcharge and sometimes tell customers they need services that aren’t really needed. I thought that the representative that I dealt with today was unprofessional and tried to charge me more than what was originally quoted. He was not happy that I pointed it out to him.
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by Bob F.
Other Employees Tagged:
Eric Castillo, Ryan Valadao
Oct 15, 2021 -
Herb Chambers Lexus of Sharon responded
Bob,
Thank you for taking the time to leave us your feedback. The services we suggested were recommendations only, and I apologize for any miscommunication we may have caused. I would love to speak to you further about this matter, and come to a resolution. Please contact me at your earliest convenience. Thank you, Johnny Dang - General Manager - jdang@herbchambers.com
I have been dealing with Mark in service for many years.
Over the years I have purchased 5 Lexus's from Herb Chambers dealership in Sharon. Mark has always been and continues to be the only service adviser
Over the years I have purchased 5 Lexus's from Herb Chambers dealership in Sharon. Mark has always been and continues to be the only service adviser that I want to deal with. He is knowledgeable and forthcoming. Always a good experience .
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by Gcarne1
Sep 27, 2021 -
Herb Chambers Lexus of Sharon responded
Thank you for taking the time to share! We appreciate your business over the years and are thrilled to hear that you are so confident in Mark to get the job done. Drive safely, and we hope to see you back again at Herb Chambers Lexus of Sharon!
As usual Mark did a great job. He is a great asset to
this dealership.
this dealership.
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by rrussell
Sep 23, 2021 -
Herb Chambers Lexus of Sharon responded
Thank you for the great review! We appreciate your business and are thrilled to hear that Mark went above and beyond to assist with your vehicle. Drive safely, and we hope to see you back at Herb Chambers Lexus of Sharon!