Mark Forcucci | Page 34

The staff are very professional, it has always been easy to get an appointment, and the service on my car has always been excellent. No complaints at all. to get an appointment, and the service on my car has always been excellent. No complaints at all. More

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I love the Lexus dealer in Sharon. I have bought two vehicles from them and I have been thoroughly impressed with their services ever since.. Mark my service manager is literally the b I have bought two vehicles from them and I have been thoroughly impressed with their services ever since.. Mark my service manager is literally the best. They pride themselves on great customer service and take care of you like you were family, maybe better! I would Highly recommend them to anyone looking to buy a Lexus. More

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On our arrival we were helped & welcomed by everyone that we met! The service was timely and everything was explained & accomplished in a professional manner! Our Thanks to all, especially Mark! Dav we met! The service was timely and everything was explained & accomplished in a professional manner! Our Thanks to all, especially Mark! Dave & Judy Teplow More

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Great service we always! Highly recommend this dealership. The staff is very courteous and keeps the clients posted on the progress of the vehicle. Highly recommend this dealership. The staff is very courteous and keeps the clients posted on the progress of the vehicle. More

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I had to take my vehicle in for service, and Mark Forcucci, the person I sat with, was very attentive. I was very impressed by that. Mark listened carefully to what I had to say, and had everything Forcucci, the person I sat with, was very attentive. I was very impressed by that. Mark listened carefully to what I had to say, and had everything addressed. He made me feel comfortable that the problem would be satisfactorily handled, and it was. I was impressed with the level of customer service Mark exhibited, including his personable, professional approach. He gave the type of service one should expect from a Lexus dealership. The follow-up call to check on my satisfaction with the job performed was greatly appreciated. More

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Received a pre-collision system malfunction alert on the Lexus Enform App after Safelite replaced my windshield. Being a safety issue I wanted Lexus to look at it. I spoke with someone at Lexus who said the Lexus Enform App after Safelite replaced my windshield. Being a safety issue I wanted Lexus to look at it. I spoke with someone at Lexus who said they were going to have Mark call me to discuss the problem. Mark called me within minutes of that conversation. He scheduled an appointment to look at my car same day within a couple hours of speaking to him. They did a scan on my car right when I arrived to verify Safelite did the recalibration correctly & that everything was fine. Everything checked out fine with only a reset needing to be done. Mark & Lexus helped to resolve the issue very expeditiously. More

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Oil change as usual and it was quick, service was good. No complaints, Mark was accommodating to all request No complaints, Mark was accommodating to all request More

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I made an urgent appointment to check brakes on my 2013 Lexus. Dealer did thorough investigation and said the brake performance was still within acceptable limits. Since I am regular customer at the deale Lexus. Dealer did thorough investigation and said the brake performance was still within acceptable limits. Since I am regular customer at the dealership - they did this service as a courtesy. Much appreciated. More

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Very satisfied working with Mark Forcucci and quality of service. He is a true professional and very knowledgeable. service. He is a true professional and very knowledgeable. More

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Everyone that works there is very professional, friendly and courteous. Having my vehicle serviced there was a very pleasant experience. and courteous. Having my vehicle serviced there was a very pleasant experience. More

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