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Dan Murray
Dan Murray at Toyota of Des Moines

Dan Murray | Page 3

Used Car Manager

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

4.7
107 Reviews
4.7

107 Reviews

Write a Review

Dealership Experience

8 yrs, 9 mos

Industry Experience

8 yrs, 9 mos

Languages Spoken

English English

107 Reviews of Dan Murray

February 19, 2024

Dealership Rating
Employee Rating

When they were on Merle hay rd they were great. When they moved to the location they are at now they have completely gone to xxxx. In fact I’ve bought 3 cars from them in the last 15 years, and I More

by ScottUnderwood2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: JP Phillips, Ian Davis, Justin Madison, Travis Bergeson, Chad Millhollin, Bill Ahrens, Robert Schulz, Emily Wagner, Colton Powers

Helpful
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Feb 19, 2024

Toyota of Des Moines responded

Hi Scott, Thank you for taking the time to provide your feedback. We are sorry to hear that you feel our level of service as declined. We would like to hear more from you at your earliest convenience. Please contact our General Manager, JP Phillips.

January 21, 2024

Dealership Rating
Employee Rating

This is our third car we have bought from Toyota of Des Moines and we have had a great experience every time. Every person and interaction is respectful, efficient, and low pressire. More

by JUSTIN.ITRACE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Henigan, Tyler Simpson

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Jan 22, 2024

Toyota of Des Moines responded

Three cheers for three fantastic experiences at Toyota of Des Moines! We're deeply grateful for your loyalty and thrilled that every interaction has been respectful, efficient, and pressure-free. Thank you for choosing us again and again!

January 16, 2024

Dealership Rating
Employee Rating

Prompt response and follow-up, thorough communication, no pressure environment, everyone was friendly, clean and bright building. Car seems great even though we,ve only had for a few days. Clean, one owner t More

by Kristen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Whiting, Brandon McClatchey, Joey Gatchel

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Jan 17, 2024

Toyota of Des Moines responded

Wow, thank you for the kind words! We very much appreciate the shout out! Please let us know if there is anything else you need, and enjoy your new car! - Your Toyota of Des Moines team.

December 21, 2023

Dealership Rating
Employee Rating

Great service they listened to my needs and did all they said they would do More

by RYANREIDPETERSEN
Recommend Dealer
Yes

Other Employees Tagged: Dan Murray

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Dec 22, 2023

Toyota of Des Moines responded

Sounds like a win-win! We're passionate about exceeding expectations, and your satisfaction makes our day. Thanks for trusting us with your needs – you're always welcome back at Toyota of Des Moines!

December 10, 2023

Dealership Rating
Employee Rating

Tyler Simpson was excellent help. He took us on a test drive and explained everything. We left for lunch and came back to buy. Unfortunately he was with another customer. J More

by Scott Evans
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Doering, Tyler Simpson

Helpful
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Dec 12, 2023

Toyota of Des Moines responded

We're thrilled to hear Tyler Simpson provided such excellent service and helped you find your perfect car! We appreciate your understanding that he was unavailable during your return and that Jon stepped in seamlessly to complete the deal. Thank you for sharing your positive experience and for choosing Toyota of Des Moines!

December 09, 2023

Dealership Rating
Employee Rating

Shane Siegle is always great. The best. The whole process was relatively efficient and easy. Truly appreciate it. More

by PANNELLAPRIL3
Recommend Dealer
Yes

Other Employees Tagged: Dan Murray

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Dec 12, 2023

Toyota of Des Moines responded

We're so happy to hear that you had a positive experience with Shane Siegle and our team! Thank you for choosing Toyota of Des Moines and for highlighting Shane's exceptional work!

November 28, 2023

Dealership Rating
Employee Rating

Seams like a great place to do business. Good service. Would buy there again peace out More

by Original force
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Rob Hutt, Andrew Whiting, Rodney Colón

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Nov 29, 2023

Toyota of Des Moines responded

Thank you for your positive feedback! We are thrilled to hear that you had a great experience at Toyota of Des Moines and would consider purchasing from us again. We hope you enjoy your new vehicle!

November 15, 2023

Dealership Rating
Employee Rating

Thank you Ian all around awesome salesman that make sure to provide excellent customer service and making the car buy process smooth and easy More

by GoBroncos!
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JP Phillips, Travis Bergeson, Chad Millhollin, Bill Ahrens, Ian Rojas

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Nov 16, 2023

Toyota of Des Moines responded

We strive to make every car buying experience as smooth and easy as possible, and we are so glad that Ian was able to achieve that for you. Thank you again for choosing Toyota of Des Moines to purchase your Toyota!

November 07, 2023

Dealership Rating
Employee Rating

Todd made the buying experience super easy. It was very knowledgeable and very helpful. We enjoyed our experience very much. Super easy! More

by MMCDANIEL1978
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Todd Fiechter

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Nov 08, 2023

Toyota of Des Moines responded

Thank you for your kind words about Todd and our team at Toyota of Des Moines! We are thrilled to hear that you had such a positive experience with us. We hope to see you again for your next vehicle purchase!

October 22, 2023

Dealership Rating
Employee Rating

They take great care of you there , great customer service , love the video coverage of service More

by COXCHRIS558
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JP Phillips, Ian Davis, Justin Madison, Travis Bergeson, Chad Millhollin, Bill Ahrens

Helpful
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Oct 23, 2023

Toyota of Des Moines responded

We are happy to hear that you love our video coverage of the service. We believe that this is a great way to keep our customers informed about the work that is being done. Thank you for the 5-star review!

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