Bill Ahrens | Page 4

I always have issues with them. It’s never an easy fix. Whether I’m waiting and they neglect to notify me when they are done, or I have to bring back my car for a problem they sho It’s never an easy fix. Whether I’m waiting and they neglect to notify me when they are done, or I have to bring back my car for a problem they should’ve fixed in the first place. More

by mikemiller Verified Customer Verified Customer

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The entire group at Toyota was very helpful and courteous. I have moved to Urbandale looking for someone to take care of me Avalon. courteous. I have moved to Urbandale looking for someone to take care of me Avalon. More

by Jerry Jones Verified Customer Verified Customer

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Great customer service. John Addy is a new salesman. He did a great job finding out information he didn’t know and was very good about communicating updates as needed rela John Addy is a new salesman. He did a great job finding out information he didn’t know and was very good about communicating updates as needed related to my new vehicle. He was very personable, pleasant and professional. Even though John is new, I would recommend him to other buyers. More

by DONNA.WENDT2 Verified Customer Verified Customer

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My husband said I was smiling after purchasing my car. Before we left my smile was long gone. People kept saying how thorough and helpful the guys were in explaining cars. Our experience was very disappoi Before we left my smile was long gone. People kept saying how thorough and helpful the guys were in explaining cars. Our experience was very disappointing. Justin obviously knows the car. He kept looking at his watch and seemed disinterested when asking him to clarify somethings he explained so we understood. I was bummed when I left. Obviously, the experience still bothers me today. More

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Terrible customer service, they focus on the unnecessary things like my floor mats literally!!! They state they will top up all the fluids but they didn't and claim they don't top up fluids so what's the po things like my floor mats literally!!! They state they will top up all the fluids but they didn't and claim they don't top up fluids so what's the point then? I would not recommend this place to anyone, they focus on things that doesn't need to be replaced!!!! Go elsewhere!!!! More

by GRADAM94 Verified Customer Verified Customer

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Best dealership ever. Great service as well as professional advice Eric is a great salesman always trying hard to please Great service as well as professional advice Eric is a great salesman always trying hard to please More

by GJGERS1956 Verified Customer Verified Customer

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I have always had excellent service. The people are courteous and get you in on your scheduled time. The service department is kept neat and clean. They also have a nice waiting room to The people are courteous and get you in on your scheduled time. The service department is kept neat and clean. They also have a nice waiting room to use while you wait. More

by egabus Verified Customer Verified Customer

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The fine team at Toyota of Des Moines did an excellent job on my recent service. I showed up without an appointment and was taken care of promptly. job on my recent service. I showed up without an appointment and was taken care of promptly. More

by adamschmidt1 Verified Customer Verified Customer

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Always have great appointment availability. Get you in and out quickly and have a really nice waiting room. Get you in and out quickly and have a really nice waiting room. More

by staceyleejorg Verified Customer Verified Customer

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Toyota employees are very good, thorough, kind, and focused on customer service. They always do a great job! focused on customer service. They always do a great job! More

by TKDANIELS0 Verified Customer Verified Customer

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