Augustine Cardona | Page 65

First oil change Service advisor Augustine was very pleasant and helpful. I waited about an hour for my oil change. I noticed the oil life still read 30% and it was no Service advisor Augustine was very pleasant and helpful. I waited about an hour for my oil change. I noticed the oil life still read 30% and it was not reset, so unfortunately I will need to return to the dealer. More

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Epitome of Customer Service While I have had "okay" experiences with the Service department for our 2013 Pilot, I now know why my wife has told me to ask for Augustine. During a While I have had "okay" experiences with the Service department for our 2013 Pilot, I now know why my wife has told me to ask for Augustine. During a recent service visit for our 2013 CR-V, I finally had the pleasure of having Augustine take care of us. Not only was he courteous and professional, he also took the time to listen and acknowledged our concerns; which is a key element missing from customer interactions these days. Being in the customer service profession for many years, I tend to be more critical as a customer. I can honestly say that Augustine should be the head of Customer Service training for the entire Morgan Automotive group. While my wife and I would hate to lose him as our service manager, we think everyone would benefit in the end. Thanks for taking care of us Augustine and keep up the great work! More

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Augustine in the Service dept is professional, helpful, pe Augustine in the Service dept is professional, helpful, and informative. He is always considerate of time constraints and does everything possible to Augustine in the Service dept is professional, helpful, and informative. He is always considerate of time constraints and does everything possible to make service appointments go as quickly as possible. More

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Honest Answers I have been taking my car into Brandon Honda for its regular service for several years and I always have an easy, honest experience. When I ask quest I have been taking my car into Brandon Honda for its regular service for several years and I always have an easy, honest experience. When I ask questions or decline certain service items, they always provide their honest assessment. Its nice, because I don't always have the funds available and I can make a good choice as to what needs to be done first with my vehicle. More

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Awesome Everytime I've been going to Brandon Honda for a few years and always see Augustine for any Service issues and Grant for any Sales questions, They are always i I've been going to Brandon Honda for a few years and always see Augustine for any Service issues and Grant for any Sales questions, They are always in a good mood, HONEST and truly cares about their guest. Always have a positive experience when going there. Thank you both! - Ashley H- More

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Great Service Service was great and super fast. Very efficient, knowledgeable and super friendly. Will definitely recommend. Staff is very friendly, got a really go Service was great and super fast. Very efficient, knowledgeable and super friendly. Will definitely recommend. Staff is very friendly, got a really good deal on a 2017 CRV More

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Interior Protection We received a phone call before Christmas to schedule this service. We got a Quick, complete service to include a car wash!!! Thank you, everyone inv We received a phone call before Christmas to schedule this service. We got a Quick, complete service to include a car wash!!! Thank you, everyone involved!!! More

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Carina was very thoughtful and knowledgeable I'm overwhelmed by the way this team works and the level of respect for customers. Carina in assessories was Fantastic! She made my visit move along w I'm overwhelmed by the way this team works and the level of respect for customers. Carina in assessories was Fantastic! She made my visit move along with out any delays. Don Negri is a great, no-hassle salesman who listens to customers and knowledgeable about vehicles that he exuded highest quality professionalism. Bo has always been excellent at explaining terms and financial information that you are always in good hands! I'm also happy about the confidence of Augustine who gives me comfort and complete respect when servicing my vehicle. He's the reason I am a repeat customer! More

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Great personnel Augustine is a gem for this dealership. He was very professional and hard working. Oil changes at dealerships always take so long, but I do appreciate Augustine is a gem for this dealership. He was very professional and hard working. Oil changes at dealerships always take so long, but I do appreciate having everything inspected. They are very detailed, which is really nice. The waiting room is also very nice. Comfortable chairs and lots of coffee. More

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Excellent:) Augustine was very kind and helpful. He worked hard to get me the best price. Dealership is very clean and accommodating. I would recommend this deale Augustine was very kind and helpful. He worked hard to get me the best price. Dealership is very clean and accommodating. I would recommend this dealership! More

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