Augustine Cardona | Page 55

Great service quick response My usual service advisor Augustine took care of everything hassle free and as quickly as possible despite work flow of the dealership. I’ll recommend My usual service advisor Augustine took care of everything hassle free and as quickly as possible despite work flow of the dealership. I’ll recommend any day any time. Special get well and quick recovery to Rachel as well. Thanks again guys. More

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Checking the engine Chequeando el motor y una buena atención de parte del señor Cardona y con mucha rapidez solicito taxi y muy preocupado para que sus clientes se sienta Chequeando el motor y una buena atención de parte del señor Cardona y con mucha rapidez solicito taxi y muy preocupado para que sus clientes se sientan bien . More

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Augustine...customer service above & beyond! Augustine has always been great. he gets things done efficiently, professionally and with a great attitude. He's an asset to Brandon Honda. He's the Augustine has always been great. he gets things done efficiently, professionally and with a great attitude. He's an asset to Brandon Honda. He's the only one I'll deal with. He takes care of his customers. More

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Honda CVR Service I had a wonderful experience with Brandon Honda and Augustine Cardona. Scheduling my appointment online is what I like to do. There were many option I had a wonderful experience with Brandon Honda and Augustine Cardona. Scheduling my appointment online is what I like to do. There were many options to fit into my schedule. I came in to have an oil change, tires rotated. and new wiper blades. Augie was quick with the intake process and let me know he would make sure he did nothing more than I requested without asking me first. I was in and out within the hour (great completion time IMO). I love working with Augie. I would highly recommend him to anyone needing service work to see him as your advisor. I will be back and seek out Augie for my next Service. Thanks, Brandon Honda. More

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Timing belt and motor mount replacement; 2 service visits I purchased my 2015 Pilot from Brandon Honda and have been entirely pleased with it. I have all service done and recently had a few warranty items tak I purchased my 2015 Pilot from Brandon Honda and have been entirely pleased with it. I have all service done and recently had a few warranty items taken care of; major items like timing belt and engine mounts. Throughout all my service experiences Augustine Cardona had been my service advisor. I frankly would not be interested in having anyone else handle any of my service needs. I’ve owned several vehicle brands over 50 years; 3 Mercedes, 1 Toyota, 2 Oldsmobiles, 5 Jeeps, and 1 Pilot before my current one. I’ve thus had a variety of vehicle service experiences with dealerships. However I’ve never had the pleasure of working with any service advisor as conscientious and service minded as Mr. Cardona. He is the most responsive advisor I’ve ever dealt with. He’s knowledgeable of his products and always upbeat. He follows up, keeps me advised with what’s going on and personally sees to it that the job is done well and to my satisfaction. You need to clone him as he’s the reason I deal with Brandon Honda. In my opinion, he represents the service conscious image your customers want to have with someone handling their vehicle repair needs. I must also add that most everyone else at the dealership that I come in contact with are cheerful and courteous to customers. That’s an incredible aspect of commercial sales culture to develop. Thank you for allowing me to share my comments as I strongly feel excellent service deserves recognition. More

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My experience with Brandon Honda Service They are the best service dept I ever experienced.they are very friendly, courteouous, efficient, very fair on price, extremely honest, consistent exc They are the best service dept I ever experienced.they are very friendly, courteouous, efficient, very fair on price, extremely honest, consistent excellent service, and very appreciative of customers. They go the extra mile to make sure that the customer is fully satisfied. You leave the dealership feeling really very good about servicing your car here. Basically they treat you like Royality. Thank you always Mr Medrek for introducing me to Brandon Honda. They are SIMPLY the BEST. More

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Auggie is the best and very helpful Service rep. Auggie always kept me informed of the status of my vehicle. He informed me of another item that will need service in the near future. Service rep. Auggie always kept me informed of the status of my vehicle. He informed me of another item that will need service in the near future. More

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Trade in for lower payment Quincy was very nice and knowledgeable of the new Accords as he gave me a test drive. My service took a little longer than normal but Augustine keep m Quincy was very nice and knowledgeable of the new Accords as he gave me a test drive. My service took a little longer than normal but Augustine keep me updated which I appreciate. More

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It was great The experience with good Age was excellent and the guy standing out with me when I’m receiving my car back was very good excellent . Only one thing m The experience with good Age was excellent and the guy standing out with me when I’m receiving my car back was very good excellent . Only one thing my tire light came back on the car, Augie is going to take care of it. More

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Attentive service Service advisor was knowledgeable and provided excellent customer service. Kept me updated on wait time. Made sure my needs were met while waiting and Service advisor was knowledgeable and provided excellent customer service. Kept me updated on wait time. Made sure my needs were met while waiting and that I was aware of available complimentary services. Personally showed me how to use the coffee machine. More

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