Carlos is a no go!
Committed to share voucher and ghosted after I bought the car. Never got the voucher or any reply. Would suggest to be careful if working with Carlos
Committed to share voucher and ghosted after I bought the car. Never got the voucher or any reply. Would suggest to be careful if working with Carlos
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by mayankmahajan0099
Dec 15, 2025 -
Porsche Riverside responded
Hello Mayank,
Thank you for bringing this to my attention, and I sincerely apologize for the frustration you've experienced. This is not the level of service we strive to provide, especially for a valued client like yourself.
I understand our Sales Manager, Jeremy Bishop, was able to step in and get you the tracking number for your Porsche Cup, which has been sent to you via text. Your item has been shipped and will arrive shortly.
I want to personally ensure that any outstanding commitments are fulfilled and that your experience with us moving forward reflects the premium service you deserve. Please don't hesitate to reach out to me directly if there's anything else I can do to make this right.
We truly appreciate your business and the trust you've placed in us with your purchase.
Jon Kienle
General Manager
Porsche Riverside
(951) 552-2700
Juan Torres made buying our Porsche easy!
He was very friendly, knowledgeable and so polite!
He was very friendly, knowledgeable and so polite!
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by Melissa
Other Employees Tagged:
Juan Torres
Nov 26, 2025 -
Porsche Riverside responded
Congratulations on your new Porsche, Melissa! We are so appreciative of the opportunity to work with you, and we are glad that Juan provided you with 5-star experience. It is our pleasure to assist you in any way possible. Thank you for your kind review!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Jonathan Kienle - General Manager
Very nice dealership.
People are very professional still you feel welcome.
Very responsive and follow up on customer requests.
People are very professional still you feel welcome.
Very responsive and follow up on customer requests.
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by Rodrigo L
Nov 13, 2025 -
Porsche Riverside responded
Rodrigo, thank you for choosing Porsche Riverside and for your positive review! We are so glad that our team was kind and helpful. Our guest's satisfaction is our top priority. Please do not hesitate to give us a call if there is ever anything more that we may help you with.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Jonathan Kienle - General Manager
Every one was knowledgeable, helpful and easy to work
with. The dealership was also very comfortable.
with. The dealership was also very comfortable.
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by bkjames
Nov 12, 2025 -
Porsche Riverside responded
Thank you for your excellent review! It is always our goal to ensure our guests are comfortable with their visit, and we are glad that our team took great care of you. We hope for an opportunity to work with you again!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Jonathan Kienle - General Manager
Porsche Riverside came through for us!
We were able to order a 2025 Macan Turbo EV using one of their limited "Demand Orders" that only Premier Dealerships are allocated. It was a long w
We were able to order a 2025 Macan Turbo EV using one of their limited "Demand Orders" that only Premier Dealerships are allocated. It was a long wait - but John Beech was able to guide us through the proposed Tariff confusions and EV Tax Credit. John celebrated with us when we arrived to take possession - with Roses and balloons for my wife! We also received excellent vehicle training from Alex Trujillo in their Tech Services Department.
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by brian
Other Employees Tagged:
John Beech
, Chris Alcocer, Finance
Sep 17, 2025 -
Porsche Riverside responded
Thank you for your positive review, Brian! We are so glad that John and Alex took great care of you and your wife and ensured your delivery was as seamless as possible. We strive for 100% customer satisfaction. On behalf of the entire team- congratulations on your new Porsche Macan Turbo EV! Please do not hesitate to give us a call if there is ever anything more that we may help you with.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Jonathan Kienle - General Manager
I have had the most pleasurable and easiest experience
with Porsche at Riverside with Andre Serpoosh. Andre is awesome, The best sales associate. He is extremely knowledgeable and polite and responsive to
with Porsche at Riverside with Andre Serpoosh. Andre is awesome, The best sales associate. He is extremely knowledgeable and polite and responsive to any questions I had. He makes your life easy. He goes above and beyond for you to make a great deal and I am so blessed to have found him just by chance! I would definitely buy more GT cars from them. Not to mention, everyone else was so amazing, from Alexis the Porsche Pro who built my car to finance dept, Andy.
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by amir
Aug 07, 2025 -
Porsche Riverside responded
Amir, thank you for choosing Porsche Riverside and for your positive review! We are so glad that Andre, Alexis, and Andy took exceptional care of you and ensured your experience with us was as smooth as possible. Our guest's satisfaction is our utmost priority. Congratulations on your new GT! Please do not hesitate to give us a call if there is ever anything more that we may help you with.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Jonathan Kienle - General Manager
Best Porsche Dealership in So California.
Nice showroom, helpful and friendly people fair prices. Easy freeway access
Nice showroom, helpful and friendly people fair prices. Easy freeway access
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by Wicky
Jul 21, 2025 -
Porsche Riverside responded
Thank you for your wonderful review! We realize you have several options when choosing a dealership, and we are honored that you picked us here at Porsche Riverside. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Jonathan Kienle - General Manager
Juan Bautista, Chris, Sherman, and Alexis made the entire
process worth it. Quality customer service. They were eager to help and obviously enjoyed what they do. Super helpful and friendly staff. I high
process worth it. Quality customer service. They were eager to help and obviously enjoyed what they do. Super helpful and friendly staff. I highly recommend this dealership.
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by John A
Apr 23, 2025 -
Porsche Riverside responded
John,
Providing impeccable service is so important to us here at Porsche Riverside and we are glad that Juan, Sherman, Chris and Alexis's efforts met your satisfaction and high recommendation! We are thrilled to know that they made the entire process worth it, were eager to help, super helpful and friendly. Congratulations on your new vehicle- behalf of the entire team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Jonathan Kienle - General Manager
What stood out the most was Javier Parada professionalism
and approachability. he made us feel valued and never pressured, which made the process feel comfortable and stress-free. I highly recommend him to
and approachability. he made us feel valued and never pressured, which made the process feel comfortable and stress-free. I highly recommend him to anyone looking for a friendly, and trustworthy sales professional. he made a lasting impression, and I will definitely seek him out for any future needs.
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by gnlm98
Apr 07, 2025 -
Porsche Riverside responded
Thank you for leaving Javier this positive review and recommendation! We are happy to know that he was professional, approachable, friendly, trustworthy and made the process comfortable/stress free. We look forward to working with you again in the future when the time comes. Congrats on your new vehicle- behalf of the entire Porsche Riverside team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Jonathan Kienle - General Manager
The customer service is top notch at Porsche Riverside.
We have bought three vehicles from Porsche RIVERSIDE. Porsche Cayenne S, and just recently a Porsche Macan. We also bought a used Acura from Porsch
We have bought three vehicles from Porsche RIVERSIDE. Porsche Cayenne S, and just recently a Porsche Macan. We also bought a used Acura from Porsche RIVERSIDE so technically, three cars from Porsche RIVERSIDE. I loved my Porsche Cayenne S. and had it for a very long time then sold it. Then bought a Ford Explorer and have had it for 12 years. But I always said when I get a new car it’s going to be another Porsche! And that’s exactly what I did is bought another Porsche. I love my Porsche Macan! There is nothing like owning a Porsche and the customer service that comes with it. You definitely get what you pay for. It’s like a great bottle of wine or the best top shelf liquor. I like what I like and I always go back to the best! Once a Porsche owner always a Porsche owner.
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by juliecrozier848
Apr 02, 2025 -
Porsche Riverside responded
Julie,
We are grateful for you leaving us this stunning review! We are pleased to know that our team provided you with top notch service and your happy with your experience. We look forward to working with you again in the future when the time comes. We warmly congratulate you on your new Porsche Macan- behalf of the entire Porsche Riverside team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Jonathan Kienle - General Manager