1,567 Ontario Used Car Dealer/zlib/deflate Service Centres

Took SUV in for an oil change. - dloyer

Took SUV in for an oil change. Over the next weeks an oil stain developed on the driveway. Took car back and dealer found they had torn the rubber gasket on the oil filter when installing.

If I could have given a rating lower than one, it would - diana.chappell

If I could have given a rating lower than one, it would have. The service department did not tell me to pay for parts in advance and when I took my car in for the scheduled appointment, they waited a half day to tell me they couldn’t do the work because the parts were not in stock. I told them to only do the one job and not order any parts in for the other and I would find someone else to do that work. They tried to upsell me on unnecessary work and then tried to charge me for the parts they ordered when i specifically said not to do order any. They don’t return calls and lie to cover their incompetence. I would t have let them do anything except the tire had to be replaced in order to drive the car. Worst customer experience ever!

Absolutely Un-Professional and Irresponsible at Service . - XT5

Absolutely Un-Professional and Irresponsible at Service . Took my XT5 Cadillac for oil change, At the end noticed all 4 tires pressure gages that was working before service are not working anymore! When asked why, the reply was "May be the Batteries are dead". Apparently all Four tires Pressure gage Batteries died at the same time when I took the vehicle for oil change!!

brokedown - jazzmancandu

The service department got me right in and fixed up for a reasonable cost. They had the parts I needed in stock and was able to finish my trip with no further issue. Definitely deal with them again.

OVER CHARGED FOR REPAIRS ON MY 2015 CRUZE. - JOHNE4949

OVER CHARGED FOR REPAIRS ON MY 2015 CRUZE. TOTAL COST FOR REPAIRS WAS 1960.57. DOLLARS .

I don’t live in the area — I was 300 km away from home - Christian

I don’t live in the area — I was 300 km away from home when my Ford Transit 250 broke down. After stopping by another garage that couldn’t figure out the issue, I went straight to this shop without an appointment — and I’m so glad I did. The staff were incredibly helpful, kind, and professional from the moment I arrived. Stephen, the Assistant Service Manager, was the one I spoke with — he was amazing throughout the whole process. I didn’t get the name of the mechanic, but they did a great job diagnosing and fixing the issue quickly and efficiently. I was back on the road within just a few hours. Honestly, 5 stars don’t feel like enough for this experience. They truly went above and beyond. Highly recommended! Thank you, Stephen and team, for the outstanding service!

Seem to pass the buck never get a straight answer was always - Sorrento

I took my 2005 Sorrento in for minor maintanence timing belt and crank sensor and they had cracked the power steering pump now blaming person I bought it from not one leak going in but not leaking coming out pumping out of power steering pump be careful more bad than good

Courteuos, efficient, knowledgable and overall very... - tatiana.antoni

Courteuos, efficient, knowledgable and overall very professional. The exchange for a new car was extremely easy. Highly recommend. Will be back there for my next car.

I brought my Civic into Sisley Honda for a service - Lana

I brought my Civic into Sisley Honda for a service recall. I was on time and so were they. Lucas my service advisor was professional and fun to deal with. He had an Uber for me in less than 5 minutes and home I went. Lucas called 3 hours later to let me know that the car was ready and an Uber was at my door in minutes to take me back. I have been dealing with Sisley since I bought the car from them in 2016. They listen, they explain, they take responsibility for my complete satisfaction.

The post-purchase customer experience leaves a lot to be - GS

The post-purchase customer experience leaves a lot to be desired. They need to rethink how they handle their customer interactions based on some easily identifiable irritants.

GMC - I’m embarrassed for you. My 2014 Sierra with... - gilles bouchard

GMC - I’m embarrassed for you. My 2014 Sierra with 89,000km went into your shop (Hopper’s in North Bay, Ontario) 75 days ago with a blown lifter spring, with no explanation how that could happen, only to have it happen again a second time during the road test. That did not fix the root cause and since then have replaced the ECM, an injector and most recently the oil pump and still hasn’t solved the underlying problem. This science experiment continues to this day while being denied assistance and a loaner vehicle. GM does not value its costumers and continues to fail miserably at fixing and returning my truck in working order. I’ve never even heard of anything this disgraceful, let alone experience it first hand. This has been a nightmare and I will do my best to ensure everyone is aware of what it means to be a GMC customer.

Tanya in the service department is an amazing human... - JessieD82

Tanya in the service department is an amazing human being. She is knowledge and courteous and everything you need when dealing with service for your car. Even when you are feeling overwhelmed, she brings a little sunshine to your day and helps you with whatever she can do.

Fantastic service and very friendly. Upfront and honest... - Nancy

Fantastic service and very friendly. Upfront and honest and also community involvement. They will be honest with you and no pressure.

This place was great until it wasn't. - Sarah Jones

This place was great until it wasn't. Great French Vanilla machine, and complementary vacuuming of my car, however, I can do both of those myself. The car took two days to repair instead of one - they charged me for a car rental and only ended up paying for one day. They let me know while I was on my way to pick up the car that they would need another day. After several conversations about the car rental, I was told that only the General Manager could provide a store credit. On another visit, they gave my car back to me and parts fell out of the engine area as I drove away! The manifold cover ($208) wasn't fixed on properly, there was a socket wrench still inside the vehicle and the engine cover emblem ($27) was missing.

I always feel so comfortable bringing my Truck for - AHanby

I always feel so comfortable bringing my Truck for Service at Hunt Chrysler. They are honest, reliable and efficient.

Nothing but headaches with the service centre, I’ve had - OttawaGuy

Nothing but headaches with the service centre, I’ve had to bring it in multiple times for recall work and warranty work, each time has issues - parts not in, misdiagnosing issues, unnecessary costly repairs, and more. Worst experience ever. Do not buy or service with them.

I used to be a regular customer and their were a number - satidowning

I used to be a regular customer and their were a number off issues and stop going to this dealership. I recently went back because someone told me they got better. I was very disappointed in my last visit costing me over $3000.00 for repairs. I made appointment prior to the visit and I told the person exactly what was wrong with my car when I got there I had to repeat everything again to them. On that visit no one told me I could of waited for the diagnostic, the person told me I had to leave the car for the day which I did. I then call at noon to find out the status of my car and I was told no one looked into the issue even though I told the service person I needed my car because I had to go to work at night. There were so much issues when I finally got my car in with communication, promises were made and NOT kept. I sent an email to the service manager July 15th 2025 and I am yet to hear from him. What I don't understand is that they have a signed at the service department saying they ONLY do 5 starts rating that is NOT a true statement. I wish I did NOT the 5star rating the first time I should of waited until the work was done on my car. I will NOT recommended this dealership to anyone. The ONLY good thing about my visit was the drivers was very friendly, If I had a choice it would be 0 rating

Pay attention to the negative reviews, I wish I had. - Evanmccraney

Pay attention to the negative reviews, I wish I had. (Also interesting and unsurprising that they haven’t removed the positive reviews from bots, because it artificially boosts their ratings) They don’t care about post-purchase service and they will never see another dollar from my family, who just purchased TWO vehicles from them. A complete lack of accountability and corporate greed at its worst. Zero stars.