1,566 Ontario Mitsubishi/common Service Centres

The wiper blades were recalled. - Whyscreenname?

I was in and out within an hour. The wiper blades were recalled and replaced. The wait area was available and neat and clean with the tv on low.

I purchased my 2012 RoadWarrior 415RW TRX RV in... - sakkit

I purchased my 2012 RoadWarrior 415RW TRX RV in Saskatoon, Saskatchewan in May 2012. Given my work, I was transferred to Windsor, Ontario in August 2012. On April 29th I contacted Rick who is the Service Manager at Renaud RV in Harrow, Ontario and explained the issues I was having. Namely a broken wheel well flare / mud guard, and the decals were pealing on the front cap. Rick advised that I did not have to bring the trailer in, and that photo's would suffice. I sent the photo's and he advised that he would order the parts from Heartland RV. I contacted him at the end of May, to see if he had received the parts, and he advised that he had not, and that he would call to get me in for service when the parts arrived. Finally I contacted him today (June 27th) and he advised that the parts were now in, and that I could bring my trailer over next week to have the service completed. However he advised that Heartland was only going to pay for 2 hours of labour, and that the decals would take his guys a lot longer than that and that he would be billing me for several hours of labour even though this was factory warranty work. I was astonished and questioned him on this given the fact of the factory warranty. He advised that it is what it is and he was not going to lose money because my decals were peeling, and that I would have to pay no matter what. He advised that because I purchased the RV from another dealer, he did not care about the service work on my trailer, and that if I had bought the trailer from him, it would have been a different story. I explained that my job transfers me around a lot, and i could not control where I bought my RV from, he did not care. Rick replied "you cannot just jump around from dealer to dealer, and expect that everything is covered". I questioned if I should call Heartland to figure this out, and Rick advised that he thought I should. I contacted TRX RV in Saskatoon, and they advised that there was not much they could do, but that I should call Heartland Customer Service. I did and spoke to Jamie Justis with Heartland Customer Service who was very helpful and understanding. Jamie advised that from what he could see on his records, the work had been completed by Renaud RV already, the file was closed, and Renaud RV had been paid already. I assured Jamie that Renaud RV had not even seen the trailer yet, never mind completed the work. Can anybody say "FRAUD"! Jamie contacted Rick at Renaud RV. Jamie called me back and advised that everything was fine now, and that I should contact Rick, and that things were now figured out as far as the factory warranty being covered. I contacted Rick, and immediately he was confrontational and antagonistic. I advised that I understood everything was figured out, and he advised that it was and he would "do me a favor", and do the work for me. He advised that I was "taking food off of his plate", but that he would "do me a favor", and do the work for me anyways. I confronted him with the fact that he was not "doing me a favor", and that i had purchased a $70,000 trailer with 1 year factory warranty. Rick did not care. I questioned whether I should put the decals on myself, and he responded "you can if you want". I confronted Rick again, and told him that if this was going to be his attitude towards service, why does he not just stop dealing with Heartland, and he advised that he wished that he could stop dealing with Heartland. Given the fact that Rick was obviosuly not interested in doing the work on my trailer, and very obviously not in need of my custom, I feared that he may do a rush job, and not fix my $70,000 brand new trailer properly. As well if they were willing to defraud Heartland, I am sure they would not think twice of screwing me. I contacted Jamie again with Heartland who advised that he would figure out something whereby I would get sent the parts directly, and I could find a "reputable" dealer to install them, and they would pay the labour as required. Thankyou Heartland.....and Jamie! Stay away from Larry Renaud RV!

Friendly staff,excellent service. - Amaljl29

Friendly staff,excellent service..very well attended to details and always ready to help.great customer care

Good service. - ffletcher3

Good service. Dealership provided a ride back to Cobourg and pick up when the repair work was completed, excellent. Cost was as quoted.

Honest reliable service that I can trust. - brad.lucindaplus2

Honest reliable service that I can trust. Fantastic service and tech team. Never disappointed and will continue to use Lauria for future service needs.

Absolutely never take your vehicle here for service. - ralumley

Absolutely never take your vehicle here for service. Paid to have my calipers change and one was not changed I paid to have changed. Also where is the caliper I bought and paid for that you took money from me to install. I am now out your labour cost and the cost of the caliper. See you in court!

Devin in the service department is the rudest person ...I... - marylaskey

Devin in the service department is the rudest person ...I wont be talking with her again and when my payment are done I wont be back to this company again

Amanda, Dave(Service) and Robert(Sales)! - paulryant

Amanda, Dave(Service) and Robert(Sales)! These people are awesome! Service with a heart. I want to share my experience to everyone! Thank you again!

Over a week wait to get my car looked at, even when it's - moerogers50

Over a week wait to get my car looked at, even when it's warranty

Service dept. - Stan

Service dept. over charges for basic work. They quoted me $475 for Rotor Resurfacing, and $520 for Brake Service (clean and lube calipers). $995 + tax and shop supplies.. over $1k for brake servicing??! I called Volvo Waterloo, and they quoted me $420 for the exact same service!!!! Glad I decided to pass on their 'Recommended' service.

I would like to thanks Jonathan A Service Manager for all - Rich Wilkie

I would like to thanks Jonathan A Service Manager for all of the assistance. He has gone the extra mile to help me with the maintenance of my car. He is patient, knowledgeable and always available. Please thank Julian in service for all of his help. He is always eager to assist me when I arrive at the Dealership. He also is very knowledgeable, patient and listens carefully when you describe a problem with the car. He always delivers the car when promised. It is because of Jonathan and Julian I bring my car to the Leggat Dealership on Rexdale Blvd. Thanks again both of you. Richard W (Orange Corvette owner)

Service Advisor was very professional and was very good - Bruce Culp

Service Advisor was very professional and was very good about explaining items that may require attention on future visit.

SERVICE SUCKS. - Roxanna

SERVICE SUCKS. Backseat latch repaired with tape and paper. This is a safety issue CLOWNS

Excellent place to do business - dyce79

Always greeted with a smile. Managers, sales and service all bend over backwards to help and make you feel comfortable. Have purchased 4 vehicles here, working on the 5th. I do not plan to do business anywhere else. Great family owned local business !

The experienced I had on Monday with Lexus Downtown was - oluwatuyi

The experienced I had on Monday with Lexus Downtown was horrible, I drove all the way from Kleinburg to have my vehicle service, the service manager turned me down because he said there was no room to accommodate my service, I even told him I could wait all day in the lobby to have it serviced especially with what the price of gas is saying now. Have been dealing with Lexus Downtown for five years and have always happy to go back there because of the good staffs and service they had. The service I got on Monday have put me away from going there again, it was a terrible service and I will never recommend anyone there again.

Lexus of Barrie flatly refuses to guarantee that they... - dfb172

Lexus of Barrie flatly refuses to guarantee that they will not sell your personal information. Since I insisted, they refused to perform my recall or service. I am not welcome at lexus of Barrie because I want my personal information safe.

I recently had my 3 yr old IS Fsport 350 ceramic coated. - lrb

I recently had my 3 yr old IS Fsport 350 ceramic coated. I was reluctant to go thru the Kingston dealership, as when I bought the car they were very deceitful with me. A terrible experience. However, after speaking with Josh, attitudes at the dealership seemed to have changed. He was eager to keep me happy, explained everything fully, and seemingly truthfully. He also gave me a very fair price. I had vowed never to go back there, but I can now recommend their service.

I had my 2021 lexus is 300 f sport towed to lakeridge of - Colincairns807

I had my 2021 lexus is 300 f sport towed to lakeridge of Lexus after I hit rock on the 401. I was told I needed a new muffler pipe and a new oil pan for the transmission for a total cost of just over 6000 dollars. I Paid the bill to have the repairs Lexus of lakeridge said needed done. Back in April when I put my summer tires on I noticed transmission fluid on the ground so I brought my vehicle back to Lexus of lakeridge. At this time they told me that the transmission is Cracked and that the technician had missed it back in January. Here is where the fun starts with Lexus of lakeridge. I ordered a new transmission in April and to this day noone can tell me when it will arrive. My last call this morning I was told mid August however I was told mid July back in June. The service manager states to me that it is ordered and I don't know what else I can say other than sorry. I have called Lexus of Canada where I was told it's a parts department issue and they could not help me. I have loved driving my Lexus over the last 4 years. This being said I fear my car will not be fixed and will not buy another Lexus product. I also cannot recommend you buying a vehicle from Lexus of lakeridge.