1,566 Ontario Mitsubishi/common Service Centres

Do Not purchase the Extended Warranty, it's not worth the - ar

Do Not purchase the Extended Warranty, it's not worth the paper it's written on. I took my 2018 Q60 with 92,000 KM due to black smoke coming out of the exhaust. They informed me that the car requires a new engine for the amount of 18, 135.73 plus HST I spoke with Infiniti head office, they were not interested in speaking with me regarding the vehicle. I would never purchase a Infiniti product again!

great atmosphere, All of them are kind and considerable - duyetnguyen25

great atmosphere, All of them are kind and considerable for customer...I got a pickup and delivery home.Thank you

Go to Cheniers in Timmins - Matt

If you did not buy it here, do Not come here. They tried to sell me the wrong oil for my Ecodiesel. Chrysler put out a bulletin in 2016 to switch oil from 5w-30 to 5w-40 full synthetic. I told the parts lady wrong oil when she put the Pennzoil 5w-30 on the counter. So she wanted my Vin and looked it up. Found out now in 2018 that they changed the oil requirements. xxx Findlays! Good thing I did not bring my truck in for its first oil change. Even around town people here won't bring their vehicle here to get fixed. It's pathetic.

Poor service. - Prlj2011

Poor service. Was in to get a routine tune up. Was told water pump needed replacement but that it was under warrant, so I agreed. Once it was all done Robin, service manager, said water pump was not under warranty and that I would have to pay. Very unprofessional and slimy tactics. I questioned this and was told my the manager Caroline things would be corrected, this was over 5 months ago. Will never buy and Volkswagen again thanks to this service.

bad service - Iggy24

Terrible service, go somewhere else, anywhere else but here. What a bunch of ding a lings working in the service department. Do not do it.

I've been a customer of Land Rover Waterloo for many - Rob

I've been a customer of Land Rover Waterloo for many years and attribute my 230,000+ Km longevity to the dealerships great work and superior customer service.

Couldn’t have been treated any better, Craig made sure... - garyss01

Couldn’t have been treated any better, Craig made sure everything went well and Jodie in service did a fantastic job all of Braden people are great and friendly

Failure to properly repair fault - Tom

In the fall I was on vacation near Timmins when my Toyota Sienna failed. It was towed to James Toyota for repairs and they were advised as to what the trouble was and what the repair was needed . The Alternator was intermittently failing and caused the battery to fail. On picking up the vehicle they only replaced the battery and claimed no fault was evident on the alternator. On returning to my city the next morning I had the vehicle fail to start and had it towed to Toyota dealer which identified the alternator as defective and replaced same under warranty. On contacting James Toyota and requesting refund of the labour portion of the bill as the repair was NOT completed I was refused.

An amazing Experience - Joe64

We've purchased a few vehicles from Paul Griffith. And every experience has bin above and beyond our expectations. Today I stoped to see if I could get a service on our pickup we recently purchased. An the service department went out if they're way to fit me in during the snow storm. The service was done efficiently and with care. Cleaned the inside as well. I totally recommend either sales or service as well as the parts department. From being greeted by Renee to Paul making sure I was satisfied with the pickup itself and my service. 100 percent satisfaction on every detail of this dealership. Sincerely Joe Mclean

5 star ratings to the staff I encountered to get my - colferg

5 star ratings to the staff I encountered to get my driver side rearview mirror replace, Went a week driving without that mirror which was dangerous and out of sync with my driving skills. But, my wife is in long term care in Winchester and I travel there 5 days a week to be with her, so I chose the "I will drive anyway" tactic. Kinda dumb...Anyway went to JK because that is where I bought my care 15 years ago, and have had it serviced on multiple occasions. Met with Denise (I think that was her name) at the booking desk. After explaining my situation, she contacted an assessor, Jonathon, I think his name was, and he immediately took me out to my car determined the exact needs to fix the mirror assembly and back inside to order the parts. 5 days later, my appt was completed in just over 1 hr, and Craig in service looked after me extremely well. Every one I was in contact with for this repair was: competent; courteous; knowledgeable; understanding and comforting. (not because I am 81 years old but because it was obvious that they respond like this to all customers. I am very, very impressed. And what a difference in driving a sideview mirror makes!!! LOL Colonel (retired) Don F

Spring Slap in rear of vehicle - stromdwayne

Service is terrible and they refuse to warranty my trucks that they installed a lift in, they also dented my truck several times in one visit. they expect me to live with a spring slap clunk in the rear of the truck even tough it is new, and should have warranty. They originally told me that they sell several trucks with lifts and that it will not effect the warranty but not they refuse to fix the clunk now and say they are not responsible to do anything for me!!!

Had my 2019 Jeep in for the third time for my Stop and Go - Fred Brown

Had my 2019 Jeep in for the third time for my Stop and Go now they said it was the main Battery at a cost of $430.00 I priced it at another place $235.00 my service manager wanted to charge for work they did not do I have not had any problem Check the computer and is doing good 14 volt. check your paper work to make sure you are not paying for work not done.

The service department did an excellent job repairing my - mustanggerr

The service department did an excellent job repairing my 1999 cadillac. Never any issues. Quality work.

On our way to Kincardine, we had car problems on a Friday - barblawrence10

On our way to Kincardine, we had car problems on a Friday at 12pm. They could not promise to look at our vehicle but would try. It was a very upsetting day but the shop managed to look at our car and fix it. We ended up killing time by test driving a Trax. Then we spent time with Bernie on what it would take to get a new one. I told him we were honorable people and if decided to buy we would make the 2 hour drive to buy from them since they helped us. We are in the process of buying from them. A great team there. Thank you.

J J Stewart’s screwed up and cost me over $1000! - Rosesare

Attention anyone in the Norwood area please be aware if changing your tires at JJ Stewart Motors. Their mess up cost me $1047.97 and they are refusing to take any responsibility or reimburse me. I got my 2016 Jeep renegades winter tires changed on April 16 2019. At the time I had to replace 6 lug nuts due to “swelling”. Two days later I was driving around and my tire was making an awful noise. Mind you I had stopped previously to check the bolts but I had difficulty fitting the torque wrench on them and the ones I did manage to get on seemed tight without being able to move the wrench. When I went to check the bolts again after the noise one of my lug nuts snapped right off when I touched it with the wrench. I immediately phoned my dad who spoke to Joe at J J Stewart’s who said that the bolts had been taken out a number of times and sometimes they just snap. With no help from JJ’s and being approximately 300kms away the night before a holiday weekend I turned to Southbank Dodge who immediately looked at the vehicle. I handed the broken bolt to the service guy and he said it looked like it had been over torqued due to the ridges on the bolt. A service manager took over my case. All the other tires were checked to make sure the nuts weren’t just going to break as well and I was told every nut was swollen including the 6 I had just replaced. Because of the bolt snapped off inside I had to replace the entire hub as well as all 20 lug nuts. During this process I called J J Stewart’s again. They again tried to pass it off saying because I didn’t go to them after 200 kms to have the wheels checked that they weren’t responsible. Being an adult woman in the 21 Century I know how to tighten a wheel bolt and I can guarantee not every customer goes back to the garage to have their wheels tightened. I also told the person I spoke to that the bolts were too tight not too loose making that a moot point. I left a message for the service manager but did not receive a call back. This week after picking up the Jeep I again contacted J J Stewarts and sent them a copy of the invoice. I didn’t even get a call back from a manager but instead the original guy, Joe, my father had spoke to on April 18. tried to tell me it was my fault because I did not go to them after 200 kms. He then processed to manaplain to me about lug nuts and while he didn’t want “talk bad” about another dealership said that I had got taken for a ride. After not accepting that answer I finally got to speak with a service manager, Al, who again tried mansplain to me about how lug nuts swelled and that it was impossible for the ones they replace to have swollen in two days and that the dealership “saw me coming” I have in writing on the bill that the bolts were not torqued to spec and was told multiple times by the service manager I delt with at Southbank dodge that it was an error on the part of J J Stewart’s. J J Stewart’s has refused to speak to the service manager at Southbank Dodge despite his willingness to speak to them. I am attaching a picture of the bill as myself or Southbank have nothing to hide. As it stands I am out over $1000 not to mention the safety issue of having a bolt just snap while driving around in Ottawa traffic. J J Stewart’s does not back up or support their work or take responsibility for this screw up. I grew up in Norwood, my family has been having work done at this dealership for years and this loyalty means nothing. I felt talked down to and personally that as a woman I was not being taken seriously. I gave J J Stewart’s the opportunity to make this right and they have flat out refused to pay a cent.