1,566 Ontario Mitsubishi/common Service Centres

Very poor service for a loyal customer. - Suri

Very poor service for a loyal customer. All they care about is how they can scam the customer and make money. At 50k they asked me to change my transmission oil and make a bill over $300. When I had a issue with one of my devices in the car they want to charge for me even the car is under warranty. All fairly tales when you buy a new car and when time goes they treat you as crap. I will never go there again.

Very professional in their dealings with me as a - tervin

Very professional in their dealings with me as a customer. Very helpful in fixing minor issues and explaining how to self fix in future.

worst experience for lease buyout and service - GS

WORST dealer experience for a lease buyout and service for a luxury brand such as Maserati. Dealer:In Sept I went for the 4th year service and asked the service manager to check everything as I was planning on buying the car in Nov. I was told that everything was in perfect condition. In Oct I inquired about the specifics for the buyout and I was informed that there was a hidden fee of more than $1,800 for the “lease buyout” which incidentally is more than 3x what say Porsche is charging. When I emailed to ask about it I didn’t receive any reply for over a week. I reached to the leasing company with no avail as you can see from below and then I emailed the general manager (Nino) regarding the situation. His response was an elaborate justification of the obscene amount he is charging due to the various tasks his team has to perform for the buyout but no explanation why such a high fee was not spelled out in the lease; nor why the leasing company who wrote the leasing contract had no idea about it while the safety inspection which only costs $200 is clearly mentioned. He was very clear he was making NO exemptions to the buyout fee. Leasing Company: I then called the Maserati leasing company. They were very surprised that the dealer was asking for a lease buyout fee since there was no such mention in my lease contract, however, they told me that they could not sell the car directly to me so I had no option with one dealer in down but they promised to call the dealer. After making 4 calls to the lease company and talking to as many different people they all seemed surprised by the buyout fee but nobody was able to get in touch with the dealer (which I find hard to believe) and any escalations to their management were ignored. They had called me numerous times before to verify if I was buying the car or returning it but once I called about the buyout fee nobody was interested in returning my call. Ironically, 2 weeks after I bought the car I received a call from them telling me that they had found a way that I could buy the car directly from them. I am not sure if they are so incompetent that they didnt even bother to check when my lease expired or they just called me just to apease me after it was all done. Service Manager: Having no other option but to pay the buyout fee I arranged for the safety inspection in early Nov 3 days before my lease was expiring at the Maserati dealership in Vaughn. I was just there In Sept and I had only put 749Km since then so I was expecting it to be a quick inspection. Imagine my surprise when the mechanic would not certify the car since he mentioned my break pads were down to 1mm and all 4 had to be replaced. When I pointed out that the break light was not even on and that my Sept .service report had no mention that the breaks might be close to replacement (even though I asked them to double check everything) I was told that the safety standards were more stringent than the car’s break sensor. They could not respond to the Sep. service report as it was Sat and the manager (Tony) was not in. After multiple calls and emails I got an email from the service manager 4 days later basically taking no responsibility and saying that the safety standards are different from the service inspection they perform and they could not guess when the break pads would wear off. Any other dealer during any regular service lists exactly how many mm are left on the pads as well as the tires but not Maserati. 10% off was the best I got so another $1,600 for the break pads as it was Sat and they had to be done then and there since I had no time to shop around with the lease expiring in a couple of days. After all the paperwork was delivered I was informed that my ownership would arrive in 3-4 days (for $1,800 for the buyout fee it seemed reasonable). I had to make numerous calls and emails and my ownership finally arrived in no less than 2 weeks later. In summary, the whole experience made me feel like I was dealing with some shady unknow dealership which was shaking me down for every dollar and would not care less about customer experience rather than a luxury brand. It seems that everyone from the Maserati leasing company to their own dealers and their service managers are all part of the scam. The privilege of buying out my car ended up costing me more than $3,400 on hidden and unexpected fees and countless hours of follow up and while I love the car I will ensure I will have no more dealings with the dealership.

Very helpful. - Service Guy

Last min on Friday just before closing they helped me in a moment of need , highly recommend Toyota for everything. They made me feel at home, thanks again., Brad

Great customer service - jeepdude

Brought in my Jeep for an inspection following a recall notice. Great customer service, the service was punctual and the advisor pleasant to deal with.

OVER THE TOP SERVICE - carowner

Brought my 2010 ford truck in to rectify a noise coming from the rear differential. I asked the service department to change the fluid to hopefully resolve the problem. After leaving the truck there I went home. Later the service department called me to inform me that after looking over the differential with a stethoscope and checking the bearings that it was not the problem at all but the tires causing the noise. I was then picked up by their shuttle service to collect my truck. Being quite prepared to pay for their work, I was pleasantly surprised they were not charging me anything! Please note that the truck was not purchased from this dealership. I must also mention that the service person ( Jerry Meneray ) was very accommodating. This experience has convinced me to make my next purchase from Lambton Ford.

This is not a 5 star service. - DZ

This is not a 5 star service. I have been coming here for over 5 years. The service has gone downhill. I had a scheduled works package on my Lincoln. Could not take my car in so my 19 year daughter took it in. She waited 3 hours and was asked to authorize $$$ of unnecessary repairs like $$ cabin air filters and servicing wheel hubs. Any experienced manager would realize she is not the vehicle owner. Not an honest establishment anymore. Take your care elsewhere.

My 2019 is going back in for the fourth time for coolant... - Rossi

My 2019 is going back in for the fourth time for coolant leaking. First it was nothing, then it was a loose clamp then a whole new rad and now who knows. But it still leaks. Had high hopes for being able to stick with GMC but likely not. Just seems the dealer can’t get it right. Does not make us to confident. Back to Jap cars.

Did you actually do the work? - stelt

Took Mazda in to be serviced. Brake service and Oil Change. It was a snowy icy day. When I picked up the vehicle it was in the same spot with the same ice hanging off the wheels and no smudge marks on any part of the wheels...same dirt too. How do you take wheels off and do work like that? Price was higher than quoted too. Complained to Mazda Canada..

My tire was looking like it was losing air. - Pam

My tire was looking like it was losing air. I contacted Forbes Toyota who said that if i go there within the next 15 minutes they'd take care of me - as it was almost 4 pm. I made it, they fit me in. It turned out I needed a new tire which they didn't have at the store there so got me a shuttle home with the promise that they'd deal with it first thing in the morning. I felt very well cared for. Thank you Toyota.

Great Service - David

Brought my 2013 Mazdaspeed 3 in for a engine light issue. Turned out to be something quick and easy. I was very satisfied with the service I got, my service advisor was great at keeping in contact with me throughout the three days my car was in and the technicians were amazing, very knowledgeable on their product and had no problem talking to me directly about it. Very honest staff and felt comfortable with my car being there. Very happy customer ! Thanks a lot guys !

I bought my car from here about 4 year ago and was - Cpmalik

I bought my car from here about 4 year ago and was planning to upgrade soon however, I recently had the worst experience from the service department. My car is with the service department with almost a month, and I understand they are waiting for the parts from States however there was zero initiative from service representative to provide any updates. Even after multiple calls and leaving numerous voice messages over last few weeks, to know about the status, I never got a call back. I have to keep trying or visits dealership to get the status on my car. Never again to this service center.

Always a great service experience , they care , which - ang74

Always a great service experience , they care , which says a lot these days . You’re treated as though your business was matters .

"The Foster name has been associated with a car - shailen

"The Foster name has been associated with a car dealership in Scarborough for more than 60 years,but the Staff keeps getting change around ,Brought a kia sedona 2017 lasted 18 months ,engine stated misfiring,my warranty ran out kia canada said they cant help so my wife called kia foster manager was rude to wife so instead toke to my mechinic who couldnt fix ,he had said maybe timming chain,so toke it to kia foster they did the job still not working, manager said ,i know to much, i told them to what to do,but he failed to understand I ASKED Kia mechanic To check Car out if theres any parts needed.You dont have to listern to my review but Im telling you VERY BAD Experience,They could of advised me not to go ahead with and waste my money,it but greeds get the best of them,they wanted the sale. rude manager and mechanic who doesnt care about customer needs,who only cares about bottom line,if i could i would give zero

Fox does it again! - JK533

Wrote about an ujoint replacement on my Jeep Wrangler last year. Well, the opposite side needed replacement this time. Again, without an appointment and an urgent need to use the vehicle the next day, Laurie was able to get it done within 4 hrs! Just unbelievable service. Honest, Trustworthy and competent. Highly recommended.

Made an appointment for my truck with a detailed - tlevick

Made an appointment for my truck with a detailed description about the issue ,and the things I have had done to try to correct the problem. I was assured by Fraser Ford they would spend the almost 2 hours I paid for to find the problem. They spent 10 min instead and assured me they had found the problem. To make a long story short, I paid a big bill and not only was the problem never fixed, they also caused me more problems with very poor workmanship. We went back 3 times to test drive with the manager to show the problem that was caused. It was shocking that I had to act as the mechanic. I would not recommend taking any vehicle there. The truth is they are not honest, and not knowledgeable .

⭐ 1-Star Review DO NOT BUY FROM FROST CADILLAC - Mundair

⭐ 1-Star Review DO NOT BUY FROM FROST CADILLAC BRAMPTON OR GM IN GENERAL. I bought a Cadillac XT6 in 2020 from Frost Cadillac Brampton, and it has been a complete nightmare. After only 50,000 km, I was driving on Highway 410 when the car suddenly shut down in the middle of the road. The power steering locked, and I barely managed to save my life by getting to the emergency lane. I called Cadillac support — they said a tow truck would contact me. The towing company called and told me it would take 3 hours to arrive. Meanwhile, my dashboard was showing all kinds of errors — “hood open,” “key not detected,” etc. I tried to restart the car 5–7 times before it finally started. I took the next exit, but then the wipers went off on their own, the horn started blaring, and windshield washer fluid sprayed everywhere. The car was making loud noises. I somehow made it to Frost Cadillac, where people were literally laughing at the condition of my vehicle. I told them I could have died, and they casually said they’d check it. They told me everything was “fine” and sent me back on the road. But the same issue came up again. I returned, and only then did they say the BCM (Body Control Module) was faulty and would take two weeks to arrive from the USA. After getting it fixed, I drove another 20,000 km and the same problem happened again — this time in Windsor. Again, two weeks for repairs. Now for the third time, the issue came up while I was in New York. I called the nearest Cadillac dealership — they refused to help and said they were fully booked for 3 weeks. They told me to call the original dealer. I contacted Frost Cadillac, and they rudely said, “Call GM or tow your car to Canada — we can’t help you.” No support, no courtesy. These people at Frost Cadillac only treat you nicely when you’re buying the car. After that, they don’t care about you or your safety. Now I’m stuck in New York relying on a local mechanic because GM and Cadillac have completely abandoned me. Please, buy at your own risk. I will NEVER buy a GM vehicle again — especially not from Frost Cadillac Brampton.

The best dealer ever ...’’We had order 2021F150 lariat... - Gurdev kullar

The best dealer ever ...’’ We had order 2021F150 lariat in last (oct 2020 )and they promised us that it will arrive in jan 2021. And we got right on time . Big thanks to Ferhaan. He is the best salesman . He gave us really good deal .😊😀

Went on line to book an appointment for an oil change and - bigpapa

Went on line to book an appointment for an oil change and was confirmed for 930. At 1130 went to pick up my vehicle and was informed that it was the next vehicle to go into the shop. 2 hours later and still no oil change. When I got home, there was an e-mail saying that Galt Chrysler removed my e-mail address from their system. EXCELLENT customer service NOT.