1,567 Ontario Mercedes-Benz/inffast Service Centres

special tnx to miss margaret,miss krista for thier... - j2inojales

special tnx to miss margaret,miss krista for thier unbeatable along with a beautiful smile effort ur d best.if thier is higher recognation in ur company ur deserving to have it or even better than that

Jim Glenn, I'm pretty impressive on his services... - jiangcun

Jim Glenn, I'm pretty impressive on his services after sales. He is not only super in sales, but also super in services. Here is the story. My family just moved to Burlington and we are looking for economic 2nd hand car. On the first day which is on Saturday, I visited Autopark, Jim Glenn show me around and recommended me several cars. I'm interesting in the cars he recommended. Since it's very late and I decide to meet on the coming Monday morning and make the final decision. He print all the details about the cars I was interested in so that I can take a look during the weekend. While for he's on other business, I finally made a bargain with another employee. While this is not the end for him to continuous assisting me on buying the car. When he know I finally sign the contract, he was more than happy to express his congratulations to me and also to his employee who signed the contract with me. He's always around when I have questions on the cars. And when I got problem when doing the payment, he drove me to the Bank even it's after 6PM. After buying the cars, I found one of the key not working, and it's Jim again help me fix the problem. I was so moved by Jim. Even purchase was done with others, he's still with me, help me when there's actual problem. It's not just talk. He also promised I can always looking forward help from him when I got any problem in future on the car. I believe him. There are always people who are very good at sales, sometimes the relationship ended after the purchase finished. While I think super sales should also provide super services to win among the competitive market. That's the most valuable employee all the company want. Jim Glenn is one of them. I definitely would like to recommend Jim Glenn to anyone who want to buy a vehicle Thanks Maggie

My recent visit to Autoplanet Durham left me thoroughly - Mat H

My recent visit to Autoplanet Durham left me thoroughly impressed. The staff's knowledge and transparency regarding the required services were exceptional. They worked efficiently, leaving my vehicle in even better condition than anticipated. The comfortable waiting area and excellent communication throughout the process were noteworthy. I highly recommend their outstanding service!

Excellent service - tpatruno

I have been taking my car for regular maintenance for over a year now (oil changes, tire rotation, brakes) and they have been on time and the price has been consistent and fair. Mike and Nivine have also gone over and beyond to make sure I am happy, for instance, when i prepare my car for winter, the skirts have to be removed, they have washed and wrapped them to protect my interior. It was a nice touch.

I did not purchase my Leaf from them but the they standby... - dicksonng

I did not purchase my Leaf from them but the they standby and went out they way to service me. I have not met a dealer this committed in my 35 years working carrier.

Fast and Efficient - tmakila

Drive through service fast and efficient and offered to wash my truck after oil change, also checked and replaced cabin air filter. Would use again

The girls on the front desk in the service dept leave a - leob1952

The girls on the front desk in the service dept leave a little to be desired they are rude and belligerent

Had a newer car in warranty that would not start. - Stephen P

Had a newer car in warranty that would not start. Service department wanted to charge me to diagnose the problem for an in warranty car that wouldn't start! I don't imagine this is what Kia wants to build their reputation! Go anywhere else. Amateur hour.

I have owned 3 different Mazdas and they were all... - Patricia Rutledge

I have owned 3 different Mazdas and they were all purchased at Bank Street Mazda. The service department at this dealership is excellent bar none. The Service Manager - John Dustan - always makes it a point to make sure the customer is satisfied. The Service Advisors I've dealt with over the years have extensive knowledge and experience with Mazda products. Marcel Faucher, Brian Joiner, Christopher Nolan and Robb listen to the customers' concerns and issues. I wouldn't take my Mazda anywhere else. It's very reassuring to know that the Service Department at Bank Street Mazda competently and effectively completes any repairs or work orders on my vehicles. Keep up the great work gentlemen!

Awesome and friendly service team. - HRShar

Awesome and friendly service team. I drive out of my way to use this dealership vs Kanata Ford.

My car's a/c is not working book me in 2 weeks later .... - tw02928

My car's a/c is not working book me in 2 weeks later . Keep my car for 2 days no one contact me. Called on the first day 4pm answer is someone will call me back but no one call back. Called on second day 4pm tell me my car is ready. When I pick up my car the staff just give me back my car key not one word what work has been done. After I found out my car's a/c still not working. Good job Barrie Honda. Of course I know you don't care because you are the only dealership in that area.

So poor customer service, communication about my progress - Agnakabuye

So poor customer service, communication about my progress on my car was poor. After making endless calls after waiting for almost 2 months, I was told that my ford engine has to be replaced which I understood. Worst part, my car got broken into on their lot but I had to fix it. If they had attended to my car in time, all this wouldn't have happened. I can NEVER buy a vehicle from this dealership As for FORD, I'm sorry I can buy your cars again!

I am absolutely livid with my experience at Mitsubishi, - M

I am absolutely livid with my experience at Mitsubishi, and specifically with the manager Niculae Raiciu, who sold me an "Platinum shield protection plan." I was promised that this plan would cover a wide range of issues and give me peace of mind with my purchase. Turns out, his promises don’t match the agreement that you signed. I was assured that the protection plan would take care of everything from A to Z, but when it came time to use it, I was left with nothing. It’s a complete joke! When I brought up the issues with my vehicle, the protection plan was practically useless. The manager flat-out lied about what the coverage would entail and now I’m stuck with costly repairs that I was told would be covered. He was incredibly pushy during the sale and kept assuring me that this was the best option for peace of mind, but now it feels like I’ve been completely scammed. Do yourself a favor and AVOID this protection plan — and especially avoid dealing with this dishonest manager. He clearly does not care about customer satisfaction, only pushing extra products that don’t do what they’re promised to do. Worst purchase experience I’ve ever had!

Worst experience in over 40 years for service, service - hmbdeb

Worst experience in over 40 years for service, service repair and warranty work. Sales Lady was excellent. Any issues after the sale; GOOD LUCK, you are on your own! Hindsight - buy in Newmarket, Orillia or Midland. There is no rating low enough on your form. Beth the sales person is the only good thing about this dealership. You could buy from Beth, BUT, do not take your car here for service.

Excellent service & professional conduct from day one. - Barrie Subaru

Excellent service & professional conduct from day one. The service department is nothing but peace of mind. Joseph Edwards definitely is 10 out of 10 as a Service Manager Assistant!

In June 2021, I gave this service department 1 star for a - Clark1600

In June 2021, I gave this service department 1 star for a terrible service experience. BUT - today I went in for an intermittent issue with an indicator light. They have definitely upped their game and spent time on the car. In the end, it was really my issue as I had installed an aftermarket wind mirror and it leaks - causing an electrical short. They reviewed the situation and provided excellent feedback and they were 'generous' with the pricing for the time taken. Much appreciated - hope to use them in the future.

Stress free service and outstanding support - Snazzynazzy

My wife and relocated to Guelph recently and one of our concerns was getting our vehicle serviced. Our plan was to visit a few locations and interview the service teams. Our first and last stop was Barry Cullen. This was due solely to meeting with Jacques Boily. He was/is very pleasant to deal with and explains the required service fully and so far we have never been disappointed. Our concerns about having to leave our dealership in Brampton were completely removed. Barry Cullen is now our preferred dealership mainly due to Jacques Boily. Overall we have had very positive interaction with the service department.