1,566 Ontario Maserati/lib/deflate Service Centres

I have had to bring my Jeep Grand Cherokee in several - UNSATISFIED

I have had to bring my Jeep Grand Cherokee in several times for recalls. The last recall was a relay pump. They really missed up the sensors. I could not get my gas tank to open then a few days later I lost power steering on the 401. Of coarse I had to take it back several times. They charge close to 130.00 an hour. Very poor service and they have mostly people being trained to be a mechanic. The owner would not take responsibility. At one time during arguing with me he stated " You listen to me young lady". Very rude.

Always an excellent experience when either calling or... - Gloria B

Always an excellent experience when either calling or going in for my regular service. Efficient, polite and awesome service.

I give Belair Toyota a rating of 0 but it is not possible - Kimberly

I give Belair Toyota a rating of 0 but it is not possible on the scale provided. Feb 24, 2025 I had the first oil change on my brand new corolla cross done at Belair Toyota. The technician did not put the drain plug on the oil pan correctly. Almost all the oil leaked all over my garage floor. I discovered the problem March 10 and I had to have my car towed to Belair March 11. Initially I spoke with Josianne Parent the General Manager she reassured me my car would be ok and was helpful. I was terrifed the motor of my new car would be damaged. She also told me I wasn't the only one who had this happen and someone was let go because of this issue. I was off on holidays when the problem occurred. I had booked appointments for March 11 which I had to cancel because I had to have my car towed and had no idea how long it would take to get my car back on the road. They redid the oil change and said someone would come and clean my garage floor. They tried twice to clean my garage floor (March 12, and March 28) it didn't work. March 28th I was told by James Hodgson the service manager they would come back and clean my garage floor with a torch if the 2nd cleaning didn't work. . I was initially offered car detailing as compensation. I live out of town and I would have to leave the car there all day so I declined the detailing. I asked for the next service 1 and a free oil change instead and to have my floor cleaned. However after the 2nd failed attempt at cleaning the floor and the continued time I was loosing because of the dealerships negligence and my lack of confidence in them, I decided I no longet wanted a free oil change. I asked for a refund for the oil change, ASAP, the service 1, and for my garage floor to be cleaned with the torch. After emailing several times April 21st I was offered the credit for my oil change, the service one and my floor cleaned. Fanastic a resolution. I confirmed this would be acceptable on April 21st. It is now May 11th I still have not received my refund nor have they cleaned my garage floor. I reached out again to James Hodgson and Josianne Parent April 25th and May 5th. Both emails were ignored. In the beginning I gave Belair Toyota the benefit of the doubt to fix their mess. Mistakes are made everywhere. However now I am appalled at my treatment. I guess they thought I would just give up. I will not give up, and as a result of them ignoring me I decided to write this review. I have lost complete faith in this dealership and I would not recommend their services to anyone. The time and stress this dealership has caused me, seems to mean nothing to them. Their compensatiion offered was nothing from a giant company. I thought Toyota was a reputable company I certainly think differently now. When I purchased this car last June 2 other family memebers also purchased new vehicles from Bank Street Toyota who were amazing. Myfamily and friends are disgusted at how I have been treated. None of us nor our friends will ever go to Belair Toyota.

Thé service was excellent and the staff very polite. - lucietagliafierro

Thé service was excellent and the staff very polite. I used the courtesy ride home and they picked me up at the appointed time. Very happy with the service. 10 out of 10

Just drove my 2017 Santa fe Sport all thanks too Sharene... - rielly02

Just drove my 2017 Santa fe Sport all thanks too Sharene Cooper highly recommanded i would certain go back very professionnal sales an very pleasant

Great service! - Paul T

Great service! They are very pleasant and helpful and Denis the detailer is great! Will be back!

$400.00 for an oil change - Golden

I purchased a maintenance plan from Joe a little over one year ago. They wrote it up wrong and it expired before the warranty did. They were suppose to refund my money less the oil change that was done under the plan. At the end of the day they charged me almost $400.00 for an oil change. To correct this problem was almost four months. They provided no accounting or even identified on their cheque’ what is was for. VERY DISHONEST way to do business. Beware of the service when you are purchasing vs. When you need something corrected. You would think it was myfault they wrote it up wrong as l must have paid their commission again as l would assume they received it a year ago also. Beware.

Misdiagnosed Drivetrain Issue Led to $5,200 Repair and No - Tyler

Misdiagnosed Drivetrain Issue Led to $5,200 Repair and No Support On June 16th, I brought my 2018 Ford F-150 to this dealership for a loud metal noise while driving. They charged me for a diagnostic, marked the drivetrain as inspected, and found no issues (couldn't replicate concern). Weeks later, my rear differential failed and my driveshaft sheared off while merging onto a highway, creating a serious safety hazard. After getting it towed to their shop, it took over a month and cost $5,200 to get repaired. I received no goodwill coverage, no loaner vehicle, and no assistance beyond the repair.

Lack of diagnostic of car, complaint for hydraulic issue - Asif Sadruddin

Lack of diagnostic of car, complaint for hydraulic issue (cylinder within warranty), they checked brake, rotor, and caliper. The comments were because I changed the pads from the outside, which is not working with the Rotor (complete nonsense). The Calipher was leaking and they are willing to replace it as the car is under warranty, however, no parts were available in the parts section, they have to order it and the parts will come after one week. They charged me diagnostic fees. I replace the Calipher from outside in one day. The hydraulic problem didn't resolved. I went again with my mechanic and explained on Saturday, they gave me an appointment for Monday. I dropped the car and this time they took the drive and finally found the issue, I was correct, it was a Cylinder issue, kept the car for 2 days due to parts coming from Vancouver. Now, I am asking for a refund of the diagnostic fees they charged me for an incomplete diagnostic. The receptionist wrote an email to the service manager who was supposed to contact me, but unfortunately no response from Bessada Kia. My car went 2 times in 6 months, one for the water pump and the second for the master cylinder, both under warranty. The question: Is KIA a reliable car? within 3 years Water pump, caliper, and master cylinder were replaced, due to poor-quality parts.

Great Follow-up Care - higginsduo

Mandy, both my husband and myself would like to thank you for the aftercare that we have received. We had an issue with a tire, and even though it was taken care of once, we continued having the problem. You arranged to have us taken care of in a very timely manner, and they did indeed find a small nail in the tire. It was fixed immediately, and we were re-assured by the repair facility that if I continue to have a vibration at speeds over 100 km. they will do a wheel alignment when I go for my first oil change. Thank you for taking such great care of us. You went above and beyond what most dealerships would have done. Once again, BEST RATE shows that they have incredible people working for them with excellent customer service skills. John and Diane Higgins

Worst dealership in the province. - Wes

Worst dealership in the province. Bickley Ford has a horrible reputation for a reason. They refuse to do warranty work on vehicles not purchased at their dealership. They will lie about issues to avoid warranty and upsell parts and labour to rip you off. The two service desk girls (Megan and Lindsay) are incredibly rude, nasty, unorganized and dishonest. Avoid Bickley Ford at all costs. The GM should be ashamed of himself.

Great people in general-BAD attitude Service MGR - Will be Dodge Owner

I WAS dealing there until told no longer welcome. VERY insulting conversation with Domenic filled with false accusations resulting from errors he made.... Extremely bad service from a service mgr. Was planning on buying a new F150 in 2018.....Dodge is sounding like a better option.

Lee Munro is a cheat - Shoper

Agreed to a price on a car a over the phone. When day came to go and see the car he said it's not here. Being repaired. Meanwhile wanted full payment on a car I've never seen. The man is a liar an a scammer. Stay away. Then proceeded to tell me I had attitude. The only one with attitude is munro. Expecting people to drop hard earned thousands on a car without ever laying eyes on it.