127 Ontario Honda Service Centres

White Oak’s Collision Center repaired the damage on my - WJS

White Oak’s Collision Center repaired the damage on my car, and took care of all the details. I would certainly recommend return if I need collision repairs in the future. My car looked as good as new when they returned it to me. Thanks White Oak’s Collision Centre.

Excellent customer service by Christina. - Buddy 1

Excellent customer service by Christina. Was courteous, friendly, took the time and explained everything clearly.

This dealership is efficient, friendly, and eager to - charlotte.stanshall

This dealership is efficient, friendly, and eager to please. The building itself is always tidy and clean.

We are very happy with our 2014 Honda . - btvan

We are very happy with our 2014 Honda . Still runs well., thanks to exellent service at London Honda We are in our late 80's , so having good service personal looking after our car is very important to us Bert Van der Hoek

I recently had the pleasure of using this car service, - sarfrazhakeem

I recently had the pleasure of using this car service, and I couldn’t be more impressed. From start to finish, everything was handled with exceptional care and professionalism. A special shoutout to Tayyab, who truly went above and beyond. His professionalism stood out immediately—punctual, courteous, and incredibly knowledgeable. He made sure every detail was taken care of and communicated clearly throughout the process. It’s rare to find someone so dedicated to customer satisfaction, and Tayyab absolutely delivered.

I've had two brief experiences with this dealership. - e_timmons89

I've had two brief experiences with this dealership. Both absolutely fantastic, The individuals in the service area are patient, take time to inspect and explain What services are needed and why. They are pleasant with excellent communication. This morning I used the shuttle service to get home and my shuttle driver was phenomenal. Wonderful conversationalist, makes you feel like your taking a drive with an old friend. Absolutely wonderful group of employees.

Friendly service, nice clean waiting area and always on - doorman596

Friendly service, nice clean waiting area and always on time. Easy to book service and get free car wash each time

Fantastic dealership! - Proctorrr

Fantastic dealership! Cannot say enough great things! Fantastic service, great help, customers always come first! Would highly recommend!!

They will take your money without fixing the issue. - viditdeswal

They will take your money without fixing the issue. Classic Honda has completely eroded my trust in Honda and its service — a lifelong Honda owner, who will now never buy Honda cars because of my experience with Classic Honda. I brought my car for service in and around March, 2025, to fix the check engine, warning light and check engine light issue. Classic Honda diagnosed it and told me that issue is related to engine oil rocker switch. I paid~$450 to replace the engine oil rocker switch, believing and trusting diagnostic provided by Classic Honda. However, despite paying for the replacement, the issue persisted and I took my car in for a second diagnostic, after which, service advisor at Classic Honda told me that the oil rocker switch was improperly placed during repairs and that the issue has “resolved”. Couple of days after the second diagnostic, the lights lit up on the dashboard of my car once again, I called Classic Honda again and this time asked them what was going on. The service advisor asked me to meet Jonathan, the manager, one of most clueless and downright rude sales manager, I have ever met. His job to make excuses to convince your car can breakdown within 48 hours and 300 km after leaving Classic Honda and that “anything” could happen “anytime”. Nonetheless, Jonathan asked me to get my vehicle in for the “third” diagnostic — when the “second” diagnostic came clear. Now, this time, Classic Honda said to me that VTS sensor and spool valve are faulty and are needed to be replaced for ~$1550, to my shock and dismay. The larger issues and question is that why did Classic Honda fail to inform the customers of the real problem at first go, and fraudulently misrepresent to its customers of a non-existent issue that is not related to the complain of the customer in order to fleece customers of their hard-earned money? Jonathan turned my request for a refund when the problem didn’t get fixed and asked me to leave. I don’t know how many other Classic Honda horror stories lie out there besides mine. Classic Honda will promise you fixes and take your money only for you, as customer, to regret dealing with them later. Beware.

This is probably one of the sleaziest dealerships there - harshbkk

This is probably one of the sleaziest dealerships there is. They book appointments and when you get there, you are told the appointment is just to check in your vehicle. Then you are told you have to wait for upto 2 hrs for something as simple as a tire swap for tires on rims, which should take no more than 15-20 mins. I really hope Honda and all manufacturers take a page from Tesla’s book and abandon the franchised dealership model. Franchised dealerships still operate as if they are in the 70s. Sleazy, dishonest and just pure xxxx!

I had a very disappointing experience with the service - Gurmeet Singh

I had a very disappointing experience with the service department at Richmond Hill Honda. I brought in my 2018 Honda Civic for an A/C issue — they charged me $226 just for a visual inspection and quoted me $2,779 to replace the compressor clutch, pulley, and coil. Later, I visited a certified local mechanic who simply refilled the refrigerant, and the A/C worked perfectly — no parts were faulty. Clearly, no proper diagnosis was done by the Honda team, and basic checks like refrigerant pressure were completely skipped. Worse, I took a full day off work and spent over 4 hours at their shop just to be misled and upsold on unnecessary repairs. The technician also refused to perform the fuel pump recall, claiming minor wiring under the seat was in the way — even though it could have been removed with a screwdriver in minutes. Extremely disappointed by the lack of professionalism, poor service, and inaccurate diagnosis. I’ve reached out for a refund and will escalate this to Honda Canada, OMVIC, and Consumer Protection Ontario if it's not resolved. Do yourself a favour and get a second opinion before approving any repairs here.

**Terrible Experience – Misdiagnosis and Client Scam - warsaame

**Terrible Experience – Misdiagnosis and Client Scam Alert** I rarely leave reviews, but my experience here was so outrageous it feels like a public service to warn others. This place is either dangerously incompetent or intentionally deceptive—possibly both. I went in for a fairly light repair issue and was hit with an alarmist diagnosis that turned out to be completely wrong. They pushed unnecessary procedures and tried to upsell me on expensive treatments that had no relevance to my actual condition, not only was the problem minor, but the suggested treatments here would have been entirely unnecessary. This is not just poor service, it's outright unethical. Preying on clients' trust and fears to make money is unacceptable. It’s clear they’re more interested in inflating invoices than actually helping people. I strongly advise you to stay away. Do your research, and if you've been here already, consider getting a second opinion—you might save yourself a lot of money and trouble.

I have to wait for 3 hrs for a 1 and 45 minute job. - Mikedspike007

I have to wait for 3 hrs for a 1 and 45 minute job... No details given ahead. No information why it is taking too long and front desk service guys doesnt care or give any updated...

My phone was connected to my car and then something went - nancybouchard

My phone was connected to my car and then something went wrong and dropped me. My husband and I tried for an hour and it would not connect to my car. Sales tried for about an hour as well. Took it over to Steve Emiglio in service and he had it fielded in less than 5 minutes.

I have twice called the service manager, as recommended - bsadler42

I have twice called the service manager, as recommended by Honda for the issue I'm having, and he has never returned my call. Not professional. That's what I call bad service. When we have trouble with the car we're driving and we bought a Honda because it's supposed to have such a good reputation it's really depressing to find that you've been bamboozled. My windshield has cracked twice since I bought it without anything hitting the windshield and Honda washing it's hands of responsibility.

The worst service I ever had for repair to my CRV they - sandylcarlton

The worst service I ever had for repair to my CRV they told me one price total 1700.00 then charged me 2000.00 for work I didn’t concentrate to they totally ripped me off as a senior and a woman so beware get the quote in writing before you agree to anything they lie through there teeth to take advantage of you

I have nothing but good things to say about this - Lewislisa1961

I have nothing but good things to say about this dealership.Ive been a long time customer and the car I'm driving currently is my fourth Honda( my previous review said fifth,whoops) Thank you Curtis for helping me out a few weeks ago when you really weren't obligated to do so,you're the best! I find the staff to be friendly,helpful,honest,and they know their stuff.In all the years that I've been going to this dealership I can't remember having any problems or being disappointed with the service.Keep up the good work and Thank you for the fifteen years of great service😊

My car's a/c is not working book me in 2 weeks later .... - tw02928

My car's a/c is not working book me in 2 weeks later . Keep my car for 2 days no one contact me. Called on the first day 4pm answer is someone will call me back but no one call back. Called on second day 4pm tell me my car is ready. When I pick up my car the staff just give me back my car key not one word what work has been done. After I found out my car's a/c still not working. Good job Barrie Honda. Of course I know you don't care because you are the only dealership in that area.

I had my tires switched over and an oil lube & filter. - Pugluvr289

I had my tires switched over and an oil lube & filter. When I got my car back it was making a clicking sound when soft braking. They told me it had nothing to do with the work they did and that I needed to spend $250. to fix it. Hmm. Quite the coincidence

They broke the infotainment system while trying to update - mh2025

They broke the infotainment system while trying to update it . Now it doesn't work and they won't repait it and Handa Canada is absolutely horrid as they will not replace parts even though the car is under warranty, and id 2 weeks old.

The team in the Service department are EXCEPTIONAL. I... - BM

The team in the Service department are EXCEPTIONAL. I have owned many cars and dealt with many Service Departments, none are as good as this one! John Soares is the Service Advisor we most deal with and he is superb! But I have to say ALL staff there are equally fantastic & knowledgeable. Honest staff there that look so happy to be there and treat the customer so well. I just wanted to take a moment to thank you for providing such a great place that I can trust my car to.

Customer service agent at Honda Castle are very - harsh

Customer service agent at Honda Castle are very disrespectful for servicing center. Even when they talk they will not introduce themself specially their designation or name. Also not particular about time managment and I will never visit again!