1,567 Ontario Dodge/common Service Centres

2 Vehicles serviced - BELANGER CHRYSLER DODGE JEEP RAM INC - andre.dery

My wife and I each had our vehicles (both Dodges) serviced within 2 weeks of each other. The Service Advisors provided good service and were friendly. The issue I have was with the actual work completed and the charges we incurred. My vehicle was brought in for intermittent stalling and refusing to start. A code appeared which was P0688 (ECM/PCM Power relay Sense Circuit). I personally know a certified technician and brought my vehicle to them. They inspected both fuse boxes, all relays, all fuses, the battery, the battery terminals, inspected the undercarriage of the vehicle for any damage. Went for a test drive with various driving patterns. They even swapped the relays for the ECM to see if that would be the issue. I was informed that perhaps my ECM was defective and it was recommended that I bring my vehicle to Dodge. I informed the individual at the service counter of the issues and all the inspections the certified technician completed before hand and requested an appointment. They were 45 minutes late to take my vehicle in (as per my scheduled appointment) and kept my vehicle for an extended period of time. They confirmed that code P0688 was still present but they only swapped the relay (which was already done) and then proceeded to charge me for swapping one relay with another that was found in my fuse box. They cannot even confirm if this was an adequate repair for the issue. My wife's vehicle was brought in for a vibration at speeds of approximately 110km/h. I inspected all four tires and noticed that the front driver's side wheel was missing a wheel weight. My wife brought her vehicle to the dealer for a inspection of the vibration as well as her power mirror switch was not lighting up when the headlights were turned on. Their solution was to hose the wheels to remove "Ice build up" (note my wife's vehicle is garage stored every evening). Their technician also inspected another vehicle of the same make/model that was found on their lot to confirm the mirror switch may not turn on with the headlights but proceeded to charge us for both services. My issue with this is that I doubt ice was built up when the vehicle is parked at well below freezing temperatures in our garage and after their solution of hosing the wheels, the vibration persists. I have doubts on if they adequately test drove the vehicle to speeds of 110km/h when there are no roads near the dealership you can safely or legally do so. As for charging a customer for a technician to go outside and check a vehicle meters from the garage and confirm that the switch does not light up is indecent customer service. My vehicle will not be returning to Belanger.

Bought my Dodge Caravan about a year ago from them. - rbarker

Bought my Dodge Caravan about a year ago from them. I was in a jam needed to have brakes checked before heading out on long trip. Service booked me in same day and resolved any issues. Also lent out a service vehicle. Was very impressed. McConnell-Barkers

Excellent service today. - louise.dolan001

Excellent service today. with trouble shooting my wiper blade disfunction. Both blades had separate damage. Laurie explained so well the problems and I would highly recommend Dalts Honda service department.

Service did an oil change that was not mention and want - Dunn

Service did an oil change that was not mention and want $322 as still have 4,000 km left and 2 months left. Was supposed to do just the recall that were required. There was no mention on the paperwork about service and should see it was not do for the truck. Now i have no truck because of their screw up. Screen shot shows no service was needed only recall stuff ......

Biggest mistake I have ever made buying my truck there... - KE81

Biggest mistake I have ever made buying my truck there from day one it has been problem first I had a dent and scratch on it the first day I got I brought it back and they fixed it NOT I got it back with more scratches and my cluster fogged out to the point where I couldn’t see my Km while I drove at night 2nd week my transmission started slipping and all Chris could tell me is the car has to get used to my driving xxxxxxxxx other people who have the same truck have no complaints I have had the same problem for nine months now still have all the scratches my brakes are acting up on me locking I almost got into an accident because my truck stopped in the middle of traffic my emergency brake locked while I was driving I would tell Chris that and he just kept looking at me like I was an alien 👽 with snakes in my hair went in for an oil change and they scratched my truck some more when I called out Chris about it all he could say stop being so dramatic mind you this is my first brand new truck and I wanted to keep it new as long as I could but from the first day I have been cheated out of the experience of purchasing a new truck

Great service, accommodating extra work, order in parts . - dandgbridgett

Great service, accommodating extra work, order in parts . Quite a wait but it was worth the wait to get my vehicle serviced in on trip.

Bought my 2012 Ram 1500 new from Demeyere. - Jim

Bought my 2012 Ram 1500 new from Demeyere. Eleven years later the front gas tank strap mount broke. There was a recall for this but my truck was not on the list. They went over and above and put it through under warranty. Thank you to Darryl Mann and Terry in Service Dept. 5 STARs for this dealer. It was ready the next day.

Bought a 2021 c8 corvette from Kevin it was the best... - starfishfour

Bought a 2021 c8 corvette from Kevin it was the best experience I ever had buying a car. Thank you so much Kevin 💜 the car.

I purchase master shield product warranty coverage eight - Shirleycolley9

I purchase master shield product warranty coverage eight years ago figurine they would tell me the rust that came through my paint isn’t covered but to my surprise Sarina of the DeWildt Chrysler looked after all the details when I got it back, it looked like a new car even went the extra mile and clean the inside for me thank you so very much.

Honda engine on power washer service - Stoney Creek, Tim

Had the Honda engine on my power washer repaired last fall at the end of the season at DeWildt. This past week I used it for the first time and it would not run. Kyle in parts and service took it in right away and cleaned out the carburetor to get it running perfectly while I waited. He explained that problem was was likely due to the gas I was using having ethanol (which it did). Kyle said the ethanol tends to gum up the carburetor and to use Shell hi test gas that does not have ethanol. Excellent fast service and excellent advice. (The service last fall had nothing to do with the problem). All my future service and purchases will be at DeWildt .

Poor service and dishonest sales and service managers. - Griesenipple

Poor service and dishonest sales and service managers. False information on the bill of sale and they supplied fca false information as well. Fca also was no help. Do not buy from Dilawri auto group or any brand owned by stallantis

STELLAR SERVICE - FortFluff

I have had nothing but positive experiences with Dingwall Ford! Today, I had my Ford Explorer serviced today and as usual the experience was GREAT. The greeting by the service department personnel is always 'first rate', and of course the service itself is outstanding. The price for the services performed is FAIR! THANKS Dingwall Ford!