1,567 Ontario Cadillac/crc32 Service Centres

I bought my car from here about 4 year ago and was - Cpmalik

I bought my car from here about 4 year ago and was planning to upgrade soon however, I recently had the worst experience from the service department. My car is with the service department with almost a month, and I understand they are waiting for the parts from States however there was zero initiative from service representative to provide any updates. Even after multiple calls and leaving numerous voice messages over last few weeks, to know about the status, I never got a call back. I have to keep trying or visits dealership to get the status on my car. Never again to this service center.

Always a great service experience , they care , which - ang74

Always a great service experience , they care , which says a lot these days . You’re treated as though your business was matters .

"The Foster name has been associated with a car - shailen

"The Foster name has been associated with a car dealership in Scarborough for more than 60 years,but the Staff keeps getting change around ,Brought a kia sedona 2017 lasted 18 months ,engine stated misfiring,my warranty ran out kia canada said they cant help so my wife called kia foster manager was rude to wife so instead toke to my mechinic who couldnt fix ,he had said maybe timming chain,so toke it to kia foster they did the job still not working, manager said ,i know to much, i told them to what to do,but he failed to understand I ASKED Kia mechanic To check Car out if theres any parts needed.You dont have to listern to my review but Im telling you VERY BAD Experience,They could of advised me not to go ahead with and waste my money,it but greeds get the best of them,they wanted the sale. rude manager and mechanic who doesnt care about customer needs,who only cares about bottom line,if i could i would give zero

Fox does it again! - JK533

Wrote about an ujoint replacement on my Jeep Wrangler last year. Well, the opposite side needed replacement this time. Again, without an appointment and an urgent need to use the vehicle the next day, Laurie was able to get it done within 4 hrs! Just unbelievable service. Honest, Trustworthy and competent. Highly recommended.

Made an appointment for my truck with a detailed - tlevick

Made an appointment for my truck with a detailed description about the issue ,and the things I have had done to try to correct the problem. I was assured by Fraser Ford they would spend the almost 2 hours I paid for to find the problem. They spent 10 min instead and assured me they had found the problem. To make a long story short, I paid a big bill and not only was the problem never fixed, they also caused me more problems with very poor workmanship. We went back 3 times to test drive with the manager to show the problem that was caused. It was shocking that I had to act as the mechanic. I would not recommend taking any vehicle there. The truth is they are not honest, and not knowledgeable .

The single worst customer service experience of my life. - Matt

The single worst customer service experience of my life. Whatever you do, do not buy a car from them. If you want to buy GM, go to the Mississauga dealership instead.

The best dealer ever ...’’We had order 2021F150 lariat... - Gurdev kullar

The best dealer ever ...’’ We had order 2021F150 lariat in last (oct 2020 )and they promised us that it will arrive in jan 2021. And we got right on time . Big thanks to Ferhaan. He is the best salesman . He gave us really good deal .😊😀

Went on line to book an appointment for an oil change and - bigpapa

Went on line to book an appointment for an oil change and was confirmed for 930. At 1130 went to pick up my vehicle and was informed that it was the next vehicle to go into the shop. 2 hours later and still no oil change. When I got home, there was an e-mail saying that Galt Chrysler removed my e-mail address from their system. EXCELLENT customer service NOT.

They do what they say they will do! - Matt

They do what they say they will do! I appreciate all of the timely service. I would happily buy from them again. Thank you for all of your hard work!

This is the best dealership I have seen for honesty and - Ellie

This is the best dealership I have seen for honesty and superior service to my vehicle . They go above and beyond . After going to local service people , getting ripped off repeatedly with poor repair , I now only go to GD Coates even tho they are far from me . I have been using them now for years with excellent results

The service was great. - Chuck maclean

The service was great. Fixed my 2015 Subaru wrx in good time and quality service. Also bought a 2023 Subaru wrx and they were so helpful and gave us a great price on our used car.

Car was returned with a scratch after service and - Terry

Car was returned with a scratch after service and dealership denied it was them! Was a couple month old car!

Many issues with maintenance. Mainly Jen at the counter.... - Sam

Many issues with maintenance. Mainly Jen at the counter. Very rude and had issues on 6 specific occasions where things were forgotten, parts on my vehicle were broken and when identified they didnt want to own up to breaking the part. In another instance dismissed me when I indicated that there was a fix for a USB port that I found on line. Told me I didn’t know what I was talking about. I ended up going to see the parts counter where they found the part for me.

They called me about a couple recalls, set me up for... - Bouwchuk2013

They called me about a couple recalls, set me up for Saturday 8 am. I rearrange my schedule to make it work, arrange for a ride home while work being done. I live 45 minutes away round trip. I arrive and am told that I’m not in the schedule and that they don’t do recall work on Saturdays. I explain to the miserable old guy in service that his people CALLED ME and arranged this. He just shrugs his shoulders aka I don’t care. I find the lady that called me, she admits that she scheduled my appointment but can’t even seem to find the words to say ‘sorry’. Another shoulder shrug. I ask for a manager, she tells me the miserable old guy is ‘basically’ the manager today. This is not the first time I’ve had a negative experience here with the service department, however it will be the last. I will never darken another doorway at Georgetown Chrysler Ram.

This my first review after many years. - Mike

This my first review after many years. I have bought a second owner vehicle from them several years ago and only later became aware the car had been lowered by the original owner, which was not disclosed when I purchased it. A little deceptive! That became a maintenance problem and also a problem when I resold it.... Just recently after a routine oil changes, the next day my blower motor was making a noise. Apparently, they removed my interior air filter to inspect it and allowed whatever was on it to drop down into the blower, as well as I soon found out, they left the remaining leaf on top of the filter. Not very courteous! As much as they had the right to inspect it, they created a problem, that I am stuck with. But for about $70 I'm told, they can clean it. Wonderful client service...FYI.. Honda has other locations! Just an update...it's been about a week and as of today I have not received a formal response from Honda Canada or Honda Georgetown. Since the problem was created I've avoided using my fan which is another inconvenience. After having owned as many as 8 Honda vehicles from other dealerships and one used Accura from Georgetown, as well as more oil changes than I can remember, I would expect a better outcome...

There seems to a little confusion at the Dealership about - hill.william11

There seems to a little confusion at the Dealership about Oil Consumption Testing and Warranties.

Had a problem with the vehicle not shutting down. - mtrenholme

Had a problem with the vehicle not shutting down. Called service and got flipped to voice mail and left a message. Waited an hour or more before calling again and was directed to voice mail. Called the reception who promised to connect me to service.Called twice more to reception. Again, landed in voice mail xxxx. They came and grabbed the car without speaking to me. I was in my parking lot arguing with the tow truck driver telling him not to take the car. The guy looked like some wanna be biker from Quebec. He told me that the car was going. I am 69 years old with medical problems. What am I to do, start a fight. I gave up arguing with Georgetown Toyota acquiescing to their strong- arm tactics. This was followed by them treating me like a child and telling me what I am going do. The last contact with the service department I was told they are going to deliver the car to my ex-wife's house. Not asked but told. After more than a decade of dealing with Georgetown and at least 12 cars purchase through them, I was treated shamefully. Worse, my family has dealt with the Woods since the 1970's when, and I forgave them, for selling my mother an occasionally rolling piece of scrapped called a Cortina. I had dealt with the current dealer's father, Jack Woods in the late 90's. Things have changed. They charged me about $1200 for a TAG which another dealership in the Humberview Group charges 599.00. I suspect this review will disappear.