1,566 Ontario CODA Service Centres

Very dissatisfied with the service at the dealership. - Zookeeper

Very dissatisfied with the service at the dealership. Went in early in morning, not busy, no other customers around. I had a part in my car to replace a faulty HVAC but that was not my concern, I probably could have done that myself. My main concern was car not starting on occasions and I wanted mechanic to check codes etc before any work was done. I asked service person “ could you have the mechanic talk to me first so I can explain what my problem is”. I went and sat in lounge. 15 minutes later they come and tell me my car is done. I said I wanted to talk to mechanic to tell him my problem. He had not dealt with my issue at all. The lady I had asked to do this just sat there and pretended not to pay attention, explain or apologize It wasn’t until I got in her face and said I told you, that she said a very weak and insincere “Sorry”. Went into show room to talk to the general manager, sales person said he would handle it, he listened to my story, went into service bay, but nothing was solved. Will not be back for service or new vehicles

Best customer service and knowledgeable staff with - mahsilly

Best customer service and knowledgeable staff with experience. Highly recommend to anyone looking for auto options

Worst service ever! Every time it cost 250$ to 300$ and I... - DanDaigneault

Worst service ever! Every time it cost 250$ to 300$ and I have Ext warranty and it needs a new battery every 2yrs! Go f

Prices for service not listed or provided on request. - mg65rog

Prices for service not listed or provided on request. Nor listed on service contract.Deceptive practice again OMVIC legislation.

I am driving my third Toyota SUV and appreciate the - eaglewing747

I am driving my third Toyota SUV and appreciate the reliability. Waji and the service department are very knowledgeable and professional at providing the best service. I have been coming to this dealership for many years and I have never been disappointed. Thank you

Owned 4 Lexus Cars - Lexus IS350

A Tony Graham customer since 1993. All regular (and a handful of warranty) service is very well done. I have never sensed unnecessary work being done. On several occasions they have gone well beyond what is required to keep me happy. Two warranty jobs done without the slightest complaint. Staff know their product extremely well. A key reason I still buy this product.

I’m extremely disappointed and upset with the behavior - nezhad

I’m extremely disappointed and upset with the behavior and attitude of the service department. The staff were impolite and showed a lack of responsibility toward the customer

I went to service my Honda CR-V and made an appointment - Aby

I went to service my Honda CR-V and made an appointment the day before. My appointment was scheduled for 11:00 a.m., and I arrived 15 minutes early with my two daughters. One of the customer service representatives took my car keys and gave me a free TTC Presto card. He told me to come back after two hours. I returned at 1:30 p.m., but my car was still not ready. In the end, I didn’t leave the dealership until 3:45 p.m. My daughters were very tired, and it was especially stressful because the next day was the first day of school. I expressed my frustration to several staff members, including the manager, but no one seemed to care. It was the worst service I’ve ever experienced, and I will never return to this location again. To make matters worse, a week earlier, I received a “Happy Birthday” gift of a free car wash from them. When I showed it to the staff, they told me it was sent by mistake. This entire experience was very disappointing

Don't trust their service department. - Not Required

Don't trust their service department. I would give them zero stars. They are recommending service packages that you don't need. They are also giving wrong info to customers- BG - Brake Flush life time warranty. I ask them does this mean i will never have to pay for BG again. They come back with a long technical answer but don't tell me that i want have to ever pay for it again.

Great service from Saif. Very quick. Would recommend to... - Tori

Great service from Saif. Very quick. Would recommend to anyone. Always pleased with my service.

They were very helpful, friendly, and made me feel - kendrahulst

They were very helpful, friendly, and made me feel extremely comfortable! They had coffee, tea for you while waiting as well which was a nice touch. Shovelled and salted sidewalks as well for safety of customers in the icy winter... was well done overall!!

My wife went in for service on her 2016 GMC and left with... - Jeannine and Pierre

My wife went in for service on her 2016 GMC and left with a2021... excellent people to deal with no pressure even the owner came out to talk to her. First purchase from them but I feel comfortable in recommending them to friends and family. Our salesman Richard was friendly and accommodating. All the staff is very friendly and professional. Service was so quick and efficient that they were done before my wife got back from her test drive. The deal was completed before end of day no need to go back the next day. My wife gives them 5 thumbs up.

I am more than pleased with the excellent service I have - Sue

I am more than pleased with the excellent service I have experienced at Trent Valley Honda recently. Cindy and all staff were very friendly and helpful. Shuttle service was also very pleasant .

Disappointed - Disappointed

This could be the last dealership on earth and I’d still choose to walk everywhere instead of dealing from management to employees !!! Beyond disappointed !!!

Crap. - Chefiangreenwiggi z

Crap. Refused to fix my recall. They took my escape for the day only to tell me later that they won't do it.

DO NOT! - Marvin.vanderwolf

DO NOT!!!!!!!! buy anything from this inept bunch. Peter the manager laughed when I told him I paid $180 to have my parts shipped overnight. They gave me some lame excuse that they didn't receive their parts order from the GM warehouse. That's a LIE!!!! The fact that he thought it was funny tells me all I need to know about this dealership. What a sad excuse for a manager. I will NEVER buy anything from this clueless bunch again. I wouldn't trust them to change the oil in my lawn mower. What a sad group of people

I took my F150 in for a recall on the door actuator. - Emil Cybak

I took my F150 in for a recall on the door actuator. Job was completed on time and as a professional courtesy gesture the advisor Sepehr repaired my fob. Completely impressed with such outstanding service. Would definitely recommend.