1,567 Ontario Bentley/inffast Service Centres

Service did an oil change that was not mention and want - Dunn

Service did an oil change that was not mention and want $322 as still have 4,000 km left and 2 months left. Was supposed to do just the recall that were required. There was no mention on the paperwork about service and should see it was not do for the truck. Now i have no truck because of their screw up. Screen shot shows no service was needed only recall stuff ......

Biggest mistake I have ever made buying my truck there... - KE81

Biggest mistake I have ever made buying my truck there from day one it has been problem first I had a dent and scratch on it the first day I got I brought it back and they fixed it NOT I got it back with more scratches and my cluster fogged out to the point where I couldn’t see my Km while I drove at night 2nd week my transmission started slipping and all Chris could tell me is the car has to get used to my driving xxxxxxxxx other people who have the same truck have no complaints I have had the same problem for nine months now still have all the scratches my brakes are acting up on me locking I almost got into an accident because my truck stopped in the middle of traffic my emergency brake locked while I was driving I would tell Chris that and he just kept looking at me like I was an alien 👽 with snakes in my hair went in for an oil change and they scratched my truck some more when I called out Chris about it all he could say stop being so dramatic mind you this is my first brand new truck and I wanted to keep it new as long as I could but from the first day I have been cheated out of the experience of purchasing a new truck

Great service, accommodating extra work, order in parts . - dandgbridgett

Great service, accommodating extra work, order in parts . Quite a wait but it was worth the wait to get my vehicle serviced in on trip.

Bought my 2012 Ram 1500 new from Demeyere. - Jim

Bought my 2012 Ram 1500 new from Demeyere. Eleven years later the front gas tank strap mount broke. There was a recall for this but my truck was not on the list. They went over and above and put it through under warranty. Thank you to Darryl Mann and Terry in Service Dept. 5 STARs for this dealer. It was ready the next day.

Bought a 2021 c8 corvette from Kevin it was the best... - starfishfour

Bought a 2021 c8 corvette from Kevin it was the best experience I ever had buying a car. Thank you so much Kevin 💜 the car.

I purchase master shield product warranty coverage eight - Shirleycolley9

I purchase master shield product warranty coverage eight years ago figurine they would tell me the rust that came through my paint isn’t covered but to my surprise Sarina of the DeWildt Chrysler looked after all the details when I got it back, it looked like a new car even went the extra mile and clean the inside for me thank you so very much.

Honda engine on power washer service - Stoney Creek, Tim

Had the Honda engine on my power washer repaired last fall at the end of the season at DeWildt. This past week I used it for the first time and it would not run. Kyle in parts and service took it in right away and cleaned out the carburetor to get it running perfectly while I waited. He explained that problem was was likely due to the gas I was using having ethanol (which it did). Kyle said the ethanol tends to gum up the carburetor and to use Shell hi test gas that does not have ethanol. Excellent fast service and excellent advice. (The service last fall had nothing to do with the problem). All my future service and purchases will be at DeWildt .

Poor service and dishonest sales and service managers. - Griesenipple

Poor service and dishonest sales and service managers. False information on the bill of sale and they supplied fca false information as well. Fca also was no help. Do not buy from Dilawri auto group or any brand owned by stallantis

STELLAR SERVICE - FortFluff

I have had nothing but positive experiences with Dingwall Ford! Today, I had my Ford Explorer serviced today and as usual the experience was GREAT. The greeting by the service department personnel is always 'first rate', and of course the service itself is outstanding. The price for the services performed is FAIR! THANKS Dingwall Ford!

Kim in the service department has excellent customer - fg

Kim in the service department has excellent customer service skills. She is very knowledgeable, friendly and accommodating. She is easy to talk to and works hard to make customers feel welcome. I highly recommend this dealership.

Purchased a $300 key fob and they charged me a full hour - Larry yukon

Purchased a $300 key fob and they charged me a full hour to program it, at $150, even though it only took 10 mins

My 2023 Ford F150 (best vehicle I’ve owned) was due for a - Atkinsd

My 2023 Ford F150 (best vehicle I’ve owned) was due for a 20k oil change and it became very frustrating attempting to use Ford dealers Fast lube lane. They just don’t do fast lubes anymore or so it seemed…….Until I attended Leggat Discovery Ford, Burlington. After a very brief discussion with Staff & Mgr who understood my concerns “Fast Lube” was honoured and Mgr Rob Leggat even provided an almost new Bronco to do some shopping while the Service was done. Full complements to Rob Leggat and Bailey Binns who were wonderful in providing quality and friendly service. You now have committed customer to LEGGATS. Thank you.

I am almost beyond words at how frustrated and - Rob Ramsden

I am almost beyond words at how frustrated and disappointed I am with my current service experience at Dixie Ford; a dealership I have worked with for years and will no longer be using. I say current because I am currently stuck at work with no car and no way to get home amid the largest snow storm of the year. I show up on Tuesday last week for a scheduled maintenance, vehicle report card and brake check. I mention that there is a problem with the back hatch has an alarm going off when being opened. They ensure they will look into it and that it would be covered by warranty. When I arrive to pick up my car a 5pm they tell me that it was just a sensor that needed to be wiped (a service they were more than happy to charge hundreds of dollars to Ford for on Warranty). Upon checking out assuming that the issue was fixed and all the service was completed and head out to my vehicle to find that all they did was the sensor and the issue was still present... nothing had been fixed. I went back into the service desk and asked if they had verified the problem was resolved and was asked to leave the vehicle overnight, having to source a work vehicle to get back to Toronto. All I had asked was that they plug in my vehicle for an hour so the battery voltage didn't drop to low and damage the battery. The next day I call in around noon to ask for an update to be told the technician is with my vehicle and they will give me call when it is done. I come back after being called at the end of the day after being called to pick up my car to find that the issue has not been fixed yet again... when I spoke with the foreman his response was "I don't believe you... show me" to which I went out and showed him the issue was still there at which point he said "OK, we will order the parts that the technician recommended"............... They had told me it was fixed when the technician had told them that a part needed to be replaced to resolve the issue. Salt on the wound and gas on the fire the battery was never topped up and as I drive away I get a Christmas tree of warning lights and alarms all over my dash for low voltage and cold battery and reduced performance to which the foreman has the arrogance to say "Yea, you really shouldn't let the battery get low... it's really bad for the car and can cause a whole array of issues"... not like I asked if it would be charged or I would take it home to charge it and was told by the service tech "Absolutely! it will be charged and I will make sure it is inside overnight!" Parked outside all night and never plugged in. Parts get ordered... waiting until the following week and I bring my car in on Wednesday for the repair, confirming that the vehicle will be repaired before the end of the day. Calling in at 2pm to confirm and told it will be ready and someone will call if there is an issue so I can arrange another vehicle if I need too. I call at 5:05; 20 minutes before I am done work for the day to a "Service is closed for the day" voice mail and a member of the sales team that said they will try and get a hold of someone to give me a call back. I am now stranded at work in Mississauga with no vehicle to get back to Downtown Toronto where I live (clearly communicated to multiple members of the service team including the service manager that I needed notice to get a work vehicle). I'm sitting here at 6pm with no car and no call back. I am beyond words... Worst dealer experience I have ever had... Not being able to identity a problem is one thing... sometimes things just don't work and are difficult to troubleshoot... this absolute joke of a service and customer service team, unfulfilled promises, non-existent communication and being left high and dry amid the largest snow storm of the year... unacceptable, unprofessional, embarrassing on a monumental scale.

Dixie Mitsubishi is a recovery solution mode since - Erick47

Dixie Mitsubishi is a recovery solution mode since pandemic, which of course affected several dealerships, The service department is doing better than in the past. This is really a good thing since the brand is, in my opinion, a fine choice. I’m a senior and have driven many domestic and Japanese vehicles including Nissan and Honda, this outlander easily is as good and in many situations better. The service advisor , Tommy Huynh, works hard to please the customer , both in advice and cost. I had a regular transmission service and a cooling system service performed there , both services were required, done efficiently, and with acceptable costing, even discounted. Tommy knows the brand which is very important when recommended service is highlighted. My 2016 Outlander with 70,000 km is quite a fine vehicle. Sure it may not have all the gadgets like the rest out there , but you really have to think about your actual needs before investing in so much electronics.

Terrible customer service at the service department, they - Acuratl

Terrible customer service at the service department, they never answer the phone, hours of wait time. They are always so busy that summer tires change from winter tires gets done by the time winter arrives. Pathetic