1,566 Ontario Bentley/utils/common Service Centres

My engine on my Sorento went back an London Kia replaced - Brian.musch

My engine on my Sorento went back an London Kia replaced the engine. I dealt mostly with Lohit Gangisetty One of the Service Consultants. Lohit, was very professional. He got me a Uber when I needed, an London Kia rented a vehicle for me for the rest of the days I had without a car.

Very professional and courteous. - maria

Very professional and courteous. True to their word, was done in time they said. Quick and clear communication from Danny Cui.

Great service great staff feels like family. - Sfn

Great service great staff feels like family. They take pride in their work. Not a lot of places left in the world like this place.

Excellent service, friendly staff especially Mike Duffy - Dan Mabee

Excellent service, friendly staff especially Mike Duffy in sales and Justin Lockerbie in the service department. Great job!

Been with GI since 2017 for two vehicles. - gmdemelo

Been with GI since 2017 for two vehicles. Always have a moment when there to talk with Andy & Mike who are representative of the dealership's service & goodwill.

"I thought the service they provided was excellent; - Kevin jauregui

"I thought the service they provided was excellent; they were very friendly the whole time, and it didn’t take them long to solve the issue.

Friendly polite staff always a pleasure to deal with. - Mr Coz

Friendly polite staff always a pleasure to deal with.. Call when they say they will .

I always bring my GLC300 for service at Mercedes Benz - Rudra Patel

I always bring my GLC300 for service at Mercedes Benz Mississauga, no one else touches our car. Vraj in express service has always been helpful and given us 5 star service!

Staff go out of their way to assist their clients. - Joanne.golla

Staff go out of their way to assist their clients. Everyone is friendly and positive.

Fantastic dealership! - Proctorrr

Fantastic dealership! Cannot say enough great things! Fantastic service, great help, customers always come first! Would highly recommend!!

Friendly & professional staff. - hamid.farrashi

Friendly & professional staff. I was in and out very quickly. I was able to get a loaner car for the day.

Great service! - arcticangel2000

Great service! Reliable. Explained everything to me in a timely manner. Affordable. Amazing service representative!

Efficient and friendly service. - Smoore37

Efficient and friendly service. Knowledgeable staff. I highly recommend this company. Technicians are thorough and skilled.

The service and personal touch is top notch. - steve_lou

The service and personal touch is top notch. I appreciate feeling valued. Thank you Nick for being available and caring. That is what is of true value.

I love going to 401 Dixie Hyundai because they treat each - bony.sajan

I love going to 401 Dixie Hyundai because they treat each customer with excellent customer service and make sure that all our needs are met

May 1,2024 This time (my second time at Brimell) I had an - deguitosako

May 1,2024 This time (my second time at Brimell) I had an appointment 1:15PM; though, i came early, I was welcomed to drive my car inside; Cat, as usual was very accommodating with a smile; she sent me to Vejay,,, and the process began;while waiting and watching the very educational car care tips,,, a kind and beautiful lady came, introduced herself; her name is Stephany; she was asking if i am okay, happy with the Brimell service staff; and if i am happy with my car; and some fun staff; she asked me who my service advisor, and i said it's Vejay; she said "oh! Vejay is awesome!" and i definitely agreed to her; my car was done (tire swap and oil change and "multi point inspection" done),,, thank you so much to Philip Sojor and Varun Gopinath and SA Vejay Saniasy for the wonderful team work! I am so happy i changed my car service location to yours! and oh! Vejay even made my day! he gave this elderly lady a discount of $30 on my bill! THANK YOU BRIMELL TEAM !!! I shall positively recommend Brimell as whole!

Fabulous place to be, staff are amazing, courteous, - Farmer_jenn

Fabulous place to be, staff are amazing, courteous, friendly and eager to help. My car went in as scheduled, and back out to me without delays. I will definitely keep coming back to this Hyundai Team😁

When I visited for my second service on my new Crosstrek, - Shelley Wister

When I visited for my second service on my new Crosstrek, I checked in with Mo. He was very professional and took the time to carefully answer my questions about the insurance package for a small repair. I felt very confident leaving my car with this dealership. They certainly aim to please!

I will no longer be using this dealership and am not - VM

I will no longer be using this dealership and am not bringing my car here for maintenance anymore. After spending a lot of money on repairs, the actual issue has never been fixed. Service department staff is very dishonest and unprofessional. So called Service Advisors provide wrong information and recommendations. Their words never match their actions. Stay away from this location.

AVOID THIS PLACE. - JG

AVOID THIS PLACE. Service manager lied to me about the services that were rendered. She didn't know my dash cam was active and caught everything. My vehicle ended up being extremely unsafe to drive because I had a loose wheel. Luckily, I decided to go to the Canadian Tire down the road immediately, otherwise it wouldn't have been caught. I paid an inspection fee and the mechanic couldn't even tell that I had a loose wheel. And when I called them about it, Amber (the manager) told me that my Jeep was never lifted off the ground. When I told her my dash cam was active and did in fact show that it was lifted, she immediately refunded me. How many other people have they lied to like this? How many other people's money did they wrongfully take? I could have killed someone or been killed myself, but the manager and service advisor tried to lie and gaslight me. I also recorded my conversation with her in which she lies to me several times. Please do yourselves a favour and AVOID GOING HERE. This place is full of snakes who will happily take your money and lie to your face.

brought my car in for service. - F.bourachi

brought my car in for service. was helped by Hasseb the whole process was smooth, clear transparent very professional and I feel comfortable bringing my car here their services are trusted for sure will go back again.

Got shuttled by Scott he was fantastic, the best part of - Smokey

Got shuttled by Scott he was fantastic, the best part of my experience!! Thank you

I had a conversation with one of the managers today about - ufuomaigbinedion

I had a conversation with one of the managers today about services I received earlier. I am very pleased with our conversation and feedback regarding my concerns. All is well and look forward to doing further business with your dealership.

Hi ,worst service what I have experience in my long - edmacys

Hi ,worst service what I have experience in my long live , not having understand what service another people mean , telling one doing another. short - car 4 years old ,battery dies when my wife come from store in parking lot and car do not start . Jump battery, start car ,come home ,charge battery, in morning car do not start ,come to willow dealership where leasing this car, ask to check or we cover under warranty for battery -answer was yes , they give as loan car and we left, after 3 hours receive call -car ready-come to pick up they say that we do not drive car enough daily and battery was to low thery just charge same battery and we was ready to go. I really was against this nonsense, did really infinity cars need be driving daily for 2-3 hours that be sure you be able to start next morning, something is really new to me ,and if they said that to me before purchase car I be go to different brand . that what I want to let customers know - Avoid infinity Willowdale because when you get to service car or have some problem do not be surprise to hear that because you drive car just in morning yours alternator is not working right, or some even more stoopid explanations . My best advise - AVOID THIS DEALERSHIP- sorry for over departments, sales people very good , Raimond , Monica , etc but Service Department is _200 or more Minus stars,Just try another dealership ,

The best car service I have ever encountered! - olgakorinak

The best car service I have ever encountered! A huge thank you to the Mercedes-Benz Newmarket team and especially Mark Callan.

My horrible experience with Myers Infiniti started since - AliW

My horrible experience with Myers Infiniti started since I bought my 2017 Certified Preowned QX60 in 2021. It used to go in intermittent limp mode from day one, but that was very rare. Hence, it was very hard to reproduce. I was also new to CVTs, so reading on the internet made me believe that's just how CVTs are. I brought my car back the 2nd or 3rd day after buying, but obviously, they couldn't reproduce the limp mode since the issue was intermittent. However, I wish I had known about obd-ll scanner at that time. Because now, whenever the car goes into limp mode, it shows one or two codes that are present despite the engine light being off and its the same codes which keeps coming back from the past 2 years. I dont understand how they were able to CPO that car with this issue present. Anyway, December 2021 was the first time engine light came on, and since then, engine light had come on numerous times, and they kept on replacing parts using the hit and trial method. Every time, while fixing one issue, they would mess up something else as well. For example, once they messed up a metal sheet in the bottom, which made a clanking noise, and I had to go back immediately but they were all done for the day. Once, I dropped my car with a working wiper fluid pump but got it back with the pump not working, so again, I had to take my car back and even had to pay for the pump. Once they caused an oil leak, which they were not able to find in 2 or 3 visits and I had to provide them evidences of oil leaks with pictures, videos and finally with a tray filled with leaked oil. And every time they would use their hit and trial approach, they would call it a good will, and they had to get it approved from infiniti canada, wasting more time on approvals. I mean, come on.. this started in 2021.. right after buying this suv... when the car was in warranty. I PAID FROM MY POCKET FOR THE CPO WARRANTY. The worst part was they were never able to reproduce the issue unless I reproduced it for them and took my vehicle to them right away on my way to work or any other important trip. I have missed so many trips and spent money on rentals in 2023 because of this poor handling of my issue. In short, the workmanship is horrible. I would definitely not recommend anyone to visit their service department. You can see from the pictures below that I had to visit them 30 times in 2023 alone. Can you imagine going to a service centre 30 times?? Can you imagine telling your boss 30 times that you are going to fix your car because it has broken down again?? And again? And again? This is the worst decision of my life, buying an infiniti and that too from Myers. Despite all this, I thought I would let it go and not leave a bad review because their service manager, John, is a good man and he gave me a loaner during the last few trips. But the reason I am writing this is they messed up my AC this time. I mean, their techs seem highly incompetent. The last time I got my car back, the issue was still not 100% rectified, and on top, my AC stopped working too. Now they are going to say its not their fault because I got my car back in Jan 2024, and its March, but who would have thought to test the AC in January? I believe it definitely is their poor workmanship, just like all the previous times. My AC was working fine until September 2023, when I dropped my car for the first time to drop the engine for sprockets replacement on bank 1. From Sept 2023 till now, I did not need my AC and my car made more than 5 long trips to infiniti (two of them were over a month), and they dropped the engine twice, which most likely messed up my working AC; given how incompetent these techs are who made me come back 30 times in a year. I am never going back to them, but to people thinking about an infiniti and buying it from myers ottawa infiniti, or getting your vehicle serviced here, please read this review before making your decision.

Excellent customer service when we arrived and left. - Carrie

Excellent customer service when we arrived and left. Courteous and professional service and a clean and tidy service area.

I recently returned to Agincourt Hyundai for a scheduled - Denis Pritchard

I recently returned to Agincourt Hyundai for a scheduled service. There were no surprises and there never is. From the time I drove into the service bay and spoke to Edwin to the time I got my car back I felt that I was amongst trusted people. Edwin went through everything with me prior to my car going into the service bay, and he told me that it would take around 2 hours, and that's exactly how long it took and there was no additional findings by the mechanic, in other words there was no up sale. The staff are friendly and personable, and very accommodating, the waiting area is great, with coffee on hand. When my service was completed Edwin went through everything with me, and showed me to my car. My car was thoroughly cleaned and looked great. I will continue to use this dealership because I have absolutely no reason to go anywhere else. Thank you Edwin and thanks also to a great service manager, Jimmy.

Hi I just received my first service at this - chrismagill

Hi I just received my first service at this dealership,,Terry is a Professional at his job i was treated in an open and courteous manner I will continue to come to this dealership for all my vehicle needs!

I appreciate your cooperation and consideration of my - Ati

I appreciate your cooperation and consideration of my problems, Anthony, the used car manager. I truly appreciate it. I had to drop the car off at the dealership to get the software updated after receiving a recall letter from the manufacturer. I discovered the issue still existed when I received the car that same evening, and I'm not sure how to call to pick it up. And in order to correctly update the software, I had to get my car to Newroad once more, which was difficult for me because of the hours of my job’s hour. Anthony tried his best to provide me with all the facilities after I expressed my concerns to him. Having you should make Nowroad proud. Once again, thank you for your assistance and good luck.