1,566 Ontario Bentley/utils/common Service Centres

Not happy with Northside Toyota Done with them. - terrylaplante24

Not happy with Northside Toyota Done with them....wrecked my backup camera and radio and denied it....absolute NOT trustworthy. Very shady service advisor...doesn't even return calls or emails. Good riddance!

TERRIBLE EXPERIENCE. - Aaron

TERRIBLE EXPERIENCE. From their rude Auto Service secretary, Tammy, to their dizzyingly incompetent mechanics, there are no obvious redeeming qualities at this Auto shop. I came in about my windows. They fixed one and didnt touch the rest and gave me a bill of over 500. I complain and I'm asked back and charged AGAIN $316 for their dianostic work and labour which should have been done during the FIRST diagnostic work if they had any semblance of a sequence of operation. AND they left me with a window that is worse now than before and not even road safe! Find an honest mechanic in your neighbourhood! NEVER AGAIN.

My family bought not 1 but 2 Lexus RX last year in - Nav

My family bought not 1 but 2 Lexus RX last year in December primarily because we heard about reliability and exceptional customer service (completely untrue). This summer, we had a slight tear in the leather of the car and when I contacted the service department, I got run around for almost 3 weeks before they completely stopped answering calls. Probably going to try switching dealerships for future services to see if I get any better service. But for now I would never recommend anyone getting a Lexus or at least getting it from this dealership.

I have a Toyota Carola 2020 and I do my service from... - gulabkhan_lgs

I have a Toyota Carola 2020 and I do my service from Toyota there are only two guys which are the best Kaushal and Rajinder both are very helpful

Excellent Customer Service - Sweetsie

I have been going here since 2011 and have experienced outstanding customer service. They have always gone above and beyond to satisfy our needs. Through the years we have encountered many problems and various issues but all have been resolved to our satisfaction with a smile and grace. The customer service team is awesome I love working with them. I know your thinking I wonder how much they paid her to say this.. I will tell you $0 I am a nobody who feels like a somebody when I go to this dealer. I help my 76 year old mom with her vehicle.

My car is under warranty and a ratting sound was coming... - S I

My car is under warranty and a ratting sound was coming from sub-woofers whenever any bass heavy music was played at 20+ music level (volume goes from 0-40). I had to take my car in 3 times and they still were not able to fix the issue. Every time they stuff some foam somewhere near the sub-woofer which did nothing to resolve the issue. They wouldn't replace the sub-woofer or the tray that it sits on under warranty. Eventually they showed me another car at the dealership of the same model which had same issue and told me it was normal to hear rattling sounds from sub-woofers because of how Honda made that car model. They gave up and told me to contact an AFTERMARKET 3rd party sound system shop and pay out of my pocket if I want my car fixed, which is still under warranty. In the end, I had to contact Honda customer service and their mediation department, they told me to take a hike because I am expecting too much from a $50000 (after taxes) car's audio system and it is normal for Honda sound systems to make rattling noises. :) The customer service and communication at the dealership was top notch but unfortunately I can't say the same for service levels since I had to go there multiple times and they still couldn't fix the issue. I would not trust the technicians at this dealership with any repairs or diagnostics. If a technician can't figure out why a sub-woofer is rattling, I don't believe they can diagnose any other complex problems.

I've been using NV Euro Motors for services for the last... - AM

I've been using NV Euro Motors for services for the last few years and have always been very happy with their work and prices. Highly recommended.

F 150 in on Tuesday for work on blend door and tail gate - Fred

F 150 in on Tuesday for work on blend door and tail gate issue 2 days later I was charged $400 with no work having been done. I was told the mechanic didn't want to do the work as he wouldn't make money on the job, they were very confrontational. They charged $400 for diagnostic work that they never intended on doing. The service advisor asked me if I had a personal issue with him, I answered no personal issue but definitely a service issue. Called the service manager but got very little response, he said he would investigate the issue but never heard from him again. Will never go to this dealership again.

Service provides no customer service. - Scottreith

Service provides no customer service. Car is never ready when promised. My 2 hour service call took a day and a half for a recall. Not only that, the recall required the DEF fluid to be removed and replaced. I was charged $30 for a jug of DEF to be put in. According to the service manager, Chrysler only provide 1 gallon of DEF and is not enough to test the system, so they had to add another jug. I received the truck back with the same amount of DEF as I had when I took it in. They offered to remove the DEF and refund me the $30 dollars. I guess throwing away the DEF is better than providing customer service. Very disappointed.

Excellent service rep. - richard.eleanor.alcock

Excellent service rep. Timely service which was explained to me before and after work was done

Great location, awesome service and again Lukas is really - sequealyggeia

Great location, awesome service and again Lukas is really awesome to work with and very honest tells me what needs attention right away , friendly environment

I had the WORST experience with a Nissan dealer. - Rafael Azevedo

I had the WORST experience with a Nissan dealer. I took my Altima in for an inspection due to an engine light, and that's when the problems started. They charged me for reading the codes and for a new battery, even though they had replaced it less than two years ago and it was supposed to be under warranty. The issue wasn't resolved. The next day, I called again, and they scheduled me for two weeks later. Surprisingly, they charged me again for reading the codes. There's a Nissan Bulletin NTB16-117b to fix this problem for all 2016/17 Altimas, but this dealership is charging me to perform it. According to one of their employees, "it would be too expensive for me." For their information, I just bought a brand-new Pathfinder from another dealership. Yes, I'm stubborn, but I like Nissan as a customer and former employee (Manufacturing Engineer). I'm also talking to my lawyers to have this issue resolved.

Satisfied, happy and will repeat. - Megavan Simon

I took my 20 year old Camaro into OMS for a check over, oil and lube. Techs also identified some "green" wire issues with turn signals. Over and above type of response from OMS. Thought I'd just get the in and out quicky job, but this was not the case. Front desk told me of the wire issues and "would it be OK to take a bit more time to check it out?" Better than expected service. Bt the way Durham Dodge Sucks and has Big Attitude concerns. Will never go there again. Ever. A1 experience at OMS.

If I could rate the service department at this dealership - Denyelle

If I could rate the service department at this dealership a ZERO I would. I took my dodge ram 1500 into for servicing because the outdoor cab light kept flickering repeatedly on the dash and started to drain my battery to the point where my vehicle kept dying. I figured I would take it to the dealership since they would be best at fixing the issue if there was a wiring problem. After hooking it up to the machine they determined it keeps flickering because the light bulbs were out. They put new bulbs in and gave it back to me saying the issue was fixed, charging me over 150$. I picked the truck up and it died in my driveway again the next morning. I took it back the next day and they then claimed it was because the button was getting stuck in the cab, causing the light to stay on but they didn’t have the part and it was going to be another 225. I drove out of the dealership and the engine light came on so I circled back and made a bit of a “scene”. One of the mechanics asked me what is wrong and I explained what happened. They said they would take a button off their rentals outside to see if it worked. Long story short it obviously didn’t fix the issue meaning they tried to charge me for something for no reason. They then said would work with me and get me a rental so I could go to work and would fix the wiring (the “new” issue) for free but it would be a few days because they’re really busy. They never called me after I left to get me a rental or fix the issue. They had the AUDACITY a month later to phone me that the button I clearly didn’t need was in and that my oil change was due. I told them on the phone I would NEVER come back here because of their crappy service. They just said “ok have a nice day” never asking what happened. I took my car to another shop and they told me it was just a battery issue that it is tripping the truck because it’s under 9 volts. They told me this is one of the easiest problems to fixed and asked me about random flickering lights/engine lights coming on without me telling them it happened. They also printed out the report and gave me a new battery. I’ve haven’t had any issues with my truck since. Thanks for ripping off a woman dodge. I would never ever recommend taking my vehicle here and never dealing with Eric the service person in my entire life.

I would like to thank Dan, the service manager as he - SheilaC

I would like to thank Dan, the service manager as he heard my story that my mom was in hospital and therefore she had not had the tires on her car changed. Even though appointments were being booked into the new year, he made an allowance for us to come in today. His extra attention today for me was greatly appreciated. His was just wonderful and a lovely new addition to your team. Thank you.

As electric cars become more common, I think people will... - NofGTA

As electric cars become more common, I think people will discover that finding a dealership that can be relied on is very difficult due to the new technologies involved. So if people need a dealership that is great with electric cars, I have had nothing but excellent customer/technical service from Orangeville Kia. I bought my 2020 EV there and they also are very fair about pricing.

I bought a car, Rogue 2020, Outstanding service from... - Ann

I bought a car, Rogue 2020, Outstanding service from beginning to end. Sales, the mechanics, and then the delivery. An absolutely seamless event. I cannot love the service and the attention to detail enough. If I could read it higher than five I would.

very bad service,,, only looks to make a profit,, does - rdurette777

very bad service,,, only looks to make a profit,, does not care about their customer,,, only profit,, exslample,,, they wanted $880.00 dollars to do back brakes on a 2018 toyoto,,, xxxxing ridiculaus ,,, wil not get any work done there,,, recomend go somewhere else ,, I got Back brakes done for 350.00 Bucks,,,

Warranty Service - Palgrave VW owner

I have a 2015 VW Golf, trendline, that popped a warning message, "Vehicle status, Error Service Vehicle. Only leave vehicle in P position." Called VW Orangeville, got in this afternoon, diagnosed problem, had required parts, completed required warranty work while I waited. Worked exactly how a warranty issue is supposed to....but is so uncommon. Thanks very much. I have grown to really love this awesome car, hope to for many years to come.