152 Nova Scotia Tesla/inftrees Service Centres

Auto Service -Poor Service - Poor Customer Relations... - Previously Loyal to Honda

Auto Service - Poor Service - Poor Customer Relations 2017 Civic with chronic air conditioning issues - warranty covered First call, part not available, advisor didn’t run VIN to determine proper parts required. A call to Honda Canada was required to clarify part in stock. Visit to dealership for diagnosis - service advisor informed that a/c repaired but later found that a compressor needed, part on order. No loaner cars, get a rental at my own cost. Contact Honda Canada - Honda Plus would not normally cover rental -refer back to Dealer for consideration to pay rental (goodwill) Service Manager declined Spoke with General Manager - he indicated that they called Honda Canada and later discovered they had not attempted to contact . Refused rental Requested a copy of my work order. After long delay was advised that Civic did not need a compressor at all. Did I ever really need a compressor?? General manager advised that inconvenience for manufacturers defect is the customers problem. Not professional. Not respectful.

I have a warranty repair issue and waited 18 months for - lumsden1812

I have a warranty repair issue and waited 18 months for any service. During this period I went through 2 different service managers (first one fired) to find the second no better. I was sent for a paint job twice which wasn’t the issue, parts not ordered, calls never returned. When I finally left a message to speak to the dealerships owner I got a call from the Service manager later that day advising parts were ordered and would be installed in a week. I refused the service as I don’t trust her competency at all and advised that I would complete all my service with another dealership. So disappointing as I bought my vehicle there hoping to have local service instead on having to travel .

Worst Dealership I have ever dealt with in my life.... - Disgusted

Worst Dealership I have ever dealt with in my life. Dishonest sales manager, poor customer service when there is a problem and ethics are right out the door. Last purchase from this dealership.

They made the purchase of our new Tucson very easy, and - Travis P

They made the purchase of our new Tucson very easy, and service has been great. Especially enjoy the videos they send when in for oil changes

They tend to find extra things wrong with the car when... - Unhappy customer

They tend to find extra things wrong with the car when you bring it in. Also, we had issues with poor quality work. For instance, we dropped off the car to get rear breaks looked at. When we brought the care home, the parking break lights went off. Now we have to bring in the car again and get that fixed. I will bring the car to another service provider.

VW Bridgewater - Sportwagen

Expensive, not particularly fast. Pricing for oil changes is high, but balancing is fair. No communication about scheduling recall work. If you don't mind high prices, the work is good.

Basil Is amazing. - Dale Thompson

Basil Is amazing. I took My CRV in for recall and it was completed faster than expected.

great service and sales - captain Dave

have lived in Nova Scotia for the past 12 years and have always taken in Vans to them for all repaid and service . They are very friendly and have always had my needs carried for . Prices are within the norm. Good people to talk to and deal with. Well done Connell Chrysler

Having been dealing with Hyundai Hebron since 2016. - margaret_ann_s

Having been dealing with Hyundai Hebron since 2016..and this is our 6th vehicle, which speaks volumes by itself!Most impressed with the staff's friendliness and competancy.. Jordan leads a highly professional and competent team.. Jeremy and Sean are always available, helpful and friendly. Thank You Team Hyundai Hebron.

2018 Ford Escape Sel I had lights in my gear shifter for - Ritchiealvina

2018 Ford Escape Sel I had lights in my gear shifter for 3 and 1/2 years took it into dealer they said I Never had them or any 2018 models wish I could show you picture of it lit up from another Ford Dealership on a 2018 escape !!!

Gateway Hyundai Service - Brian Mc

Just had my vehicle serviced at Gateway and I wanted to say how prompt and professional the people are there. They know how to take care of their customers and their vehicles.