103 New Brunswick SRT Service Centres

Do not have ANY work done at Moncton Honda. - Lola

Do not have ANY work done at Moncton Honda. My AC was not working very well they changed the condenser and the receiving line and then they were to recharge the system, which is a closed system, which means unless there is a leak none of the Freon can leave. I know they don’t use Freon anymore whatever it’s called. After less then 5,000 km the air conditioner was not throwing any cold air and it was making terrible noises.it was worse than when I initially took it into Moncton Honda. I turned it off. I called Moncton Honda explain the situation they told me they couldn’t help me. It wasn’t under warranty, so I took it to a different Honda and when they looked at it, It was not leaking, and it was undercharged by 12 ounces after they explained to me that’s why it won’t work if it is missing any amount of Freon the system won’t work properly and to be down 12 ounces that is An extreme amount missing from the system. Moncton Honda were rude, They’re unwilling to work with you, especially if you’re a female they think they know everything and you’re stupid. If you take your car there you will be looking at another trip to dealership Especially if you don’t have any warranty left, they don’t fix it properly because they know within a couple of weeks it will stop working and with the heat this summer you will be bad to have it fixed again. I would rather drive elsewhere to have the job done once and done properly. I will never step food into Moncton Honda again. Their opportunists they take advantage of people.

I am very satisfied with Kia and the people that I met so - rocky

I am very satisfied with Kia and the people that I met so far. GREAT!!!

Great Service! - Bentley1

I took my 2018 Subaru wrx in to get fixed at the Rallye Motors Mitsubishi collision center after being in an accident. The service team went above and beyond for me to make sure everything was done perfectly. My car looks awesome! I highly recommend this place! Jason Rose will help you and make sure that you’re 100% satisfied!

Sélectionner une langue▼ Ce que les autres disent Tres - mauduf

Sélectionner une langue▼ Ce que les autres disent Tres bon service, tres bel equipe, je recommande une visite pour vous convaincre! Vehicule plus propre apres le... LIRE LA SUITE Très bon service avec du personnel très qualifier et très humain. Un expérience très satisfaisante

Excellent Service - Delighted

Not sure the names of the people I dealt with. While filling my gas tank at a gas station, a clerk advised me he had noticed a front lamp out on left side of the truck. Being from out of Province, I had noticed O'Leary Buick GMC on our travels so without an appointment I drove in and was immediately greeted, My request to have a lamp replaced was completed immediately and I was so very pleased with the fast, efficient service. I was in and out in less than an hour. Excellent service!!

Unfortunately it was very bad experience. - A33HRAF

Unfortunately it was very bad experience.I just bought Honda Crv with 30000 $ And igot a flate tire.the first things was that there is not warranty on tires ,it ok then I asked the manager to have a discount to repaire he said that tire department it a different departement .so I asked the tire responsible to fixe the issue and it was 3 pm he said that tehere is no one to fixe the issue call me tomorrow to gove un apoitement . My advice for people who want to buy a car from rally .don't buy a warranty because they well give you a big discount just to buy a warranty and this will not covered you .also when you buy a car also be patient don't buy the first day because they will push you tho signe the cntract even a 9 pm .so my review after my purchase is -10 .

The cleaning service was absolutely awful for the price - Nikolai

The cleaning service was absolutely awful for the price that I paid $ 179.99+ $40 salt stains removal+ tax. The leather in the seats lookes worther than before cleaning, with streaks on them. The mats was not clean and vacuum was very superficial, dust not cleaned good as well. This is the third time that I received different kind of services in the Raillye Motors and always something going wrong with service. Waiting time more than 4 hours for oil change, wheel damage .. . I am really not recommend this service. Waist for money and time.

December 6, 2024 To whom it may concern. - laltoo

December 6, 2024 To whom it may concern................. Re: Brake service on our Rogue On November 20, 2024, we brought our 2016 Rogue in for repair of failing brakes. We were told after inspection of the brakes by your mechanic that the vehicle required 2 pipe assemblies and 2 flexible hoses, which were ordered. Subsequently we were told that three of the four parts arrived but not one flexible hose. That part did not arrive until early December so we were told on December 3rd that the car was repaired and could be picked up. On picking it up and paying a bill of $1099.65 we were told that the mechanic had test driven the vehicle and it was “A1”. There was no mention of the car requiring further work. As soon as the vehicle was picked up, it was apparent that the brakes were still very spongy, requiring a significant pressure to get them to work. Rick told us that this was normal and that with driving they would return to normal performance. The brakes were still not functioning properly so the car returned to the shop on December 5th. Rick at Rallye Motors phoned to inform us that the brakes needed front and rear “all round”, that the inside pads are “done”and therefore the pistons are pushing right in. The rotors are also very rusty. The cost to repair the pads, rotors and labor was $1200 plus tax, but Rick could give it to us at a discount of $900 plus tax out the door. I phoned Rick back to remind him that rear rotors, drums and brake pads were replaced on August 21, 2023. He checked and agreed that the brake pads should be under warranty. We told him to go ahead with the work if our brakes were in that bad a shape.When we went back that day to pick up our vehicle, I spoke with Rick in person, letting him know that we were very concerned with the treatment which we had received and that he should never have released the vehicle if the brakes were not functioning properly. I wanted the name and contact info for his superior, which at first he refused to give me, asking what it was that I wanted. I suggested that as compensation for our inconvenience, and inappropriate brake service, as well as potential hazard to ourselves, that the latest bill should be cut in half. Rick then claimed that he had already cut the bill in half, that parts alone should have been $2325 plus tax. This figure was absolutely never quoted to us (I have a copy in Rick’s handwriting of the figures), and I became insistent that I needed to contact his superior. He finally relented and gave me the name of Ron Sabine. He also claimed that after the first job, the brakes were working fine, but we were requesting a superior job, to bring the vehicle back to “brand new” conditions. He also indicated that the brake job just finished was not necessary for fixing the brakes. I questioned whether we were being billed for unnecessary work, to which there was no reply. While I paid the bill for $1020.18, Rick contacted Ronnie, and I was told that Ron would be calling me. Ron did call this morning. He claimed that Rick would be disciplined for unilaterally giving us a discount. It would seem that appropriate attention to our brakes was not carried out in the first place. When we brought the vehicle back the second time, we were never informed that the work was optional, rather that the work was necessary. We are very dissatisfied with the service we have received. Firstly, any service department (and we have checked with 2 others in the city) examining a braking issue should have found an issue with brake pads and rotors on initial inspection. Instead we are led to believe that your staff were quite happy to send a customer away with a faulty braking situation. We are now out roughly $2100 plus for brake issues plus car rental for 2 plus weeks while the car was in for service. The standard of excellent service which you understand that your staff offers was not in evidence.

Great service - Lisa23

All the staff at richibucto motors gives me great service. always happy to see me everytime i come in for service. They never left me stuck

The service advisor was friendly and knowledgeable and - portworker1

The service advisor was friendly and knowledgeable and was very attentive. It was also nice to get the car back cleaner than it went in.

Saint John Nissan: take your Rogue in for a wiring - jsrobertson1967

Saint John Nissan: take your Rogue in for a wiring harness recall check and accept a “complimentary” 27 point inspection, leave their lot and your engine stalls repeatedly on Rothesay Avenue (Shannon is lucky she didn’t get rear ended)… expect you to pay $1000+ for a “faulty” mass air flow sensor… I don’t think so… we weren’t born yesterday. p.s. Air sensor located right next to engine air filter they had apart.

Parts Department - 123456

To whom reads this review, I highly recommend Saint John Toyota's Parts Department. Friendly, honest and knowledgeable service. I typically purchase oil, filters and wiper blades from the Toyota Parts Department. My most recent experience was the best yet! I stopped by to pick up a RAV4 rear wiper blade refill and not only did the service meet my expectations it went beyond! Peter C. offered to come outside and show me how to replace the rubber refill. Keep up the great service!

We had a hitch installed on my chevy bolt there this week - jessica

We had a hitch installed on my chevy bolt there this week and the service was impeccable. After I emailed them last week to inquire if they could do it, David messaged me back the very same day and booked me in quickly! Very accommodating, great service, and they did an amazing job! 10/10 recommend. It’s a little bit of a drive from Moncton but totally worth it

I have tried contacting the service department 5 times - xawig95766

I have tried contacting the service department 5 times over the phone in the last 2 hours and nobody has answered. They are seriously understaffed or clearly don't give a xxxx about customer service. You should implement a waiting queue over the phone at the very least so customers don't have to keep calling back. You have officially lost me as a customer and I will take my Subaru elsewhere.

Day 1: Went to get a new tyre and lug nuts installed, as - shaharul

Day 1: Went to get a new tyre and lug nuts installed, as well as a peace of mind checkup. As a result of the junc lug nuts, my rotor and pads were broken. Car was delivered without a test drive and was risky to drive back home. Peace of mind that the rotors and brakes needed to be replaced, but that it wasn't necessary. They also stated that the lug nuts could take two days or two months to arrive. Day 2: Contacted them and notified them of the wheel noise and jerking steering! I've been asked to drop the Jeep off once more. As a result of the $4000 quote, I was required to pay $140+ dollars for checking again. I refused to pay the charge because I had just paid for a peace of mind check the day before. There was a significant discrepancy between the outcome of mental tranquilly and the quotation the next day. They waived the fee when I filed a claim, but service manager Kevin refused to service my vehicle without replacing parts. I assured them that my vehicle was in perfect working order. Over the phone, he dominated me. When I contacted to review the progress of my lug nuts order after two weeks, the front desk said it could take three days or three months. Never before have I had such a bad customer service experience. I called at least ten times to speak with the General Manager, but no one transferred to him, so I sent an email, which was never responded to. Summit Dodge Fredericton, NB provides the poorest service.