500 British Columbia MINI/zlib/messages Service Centres

Worst Service I ever experienced in my 45 years of driving - Pissed

This dealership, I feel, destroyed my transmission. They say they do a 20 point check on fluid levels etc. every time you have servicing - if they do (which I doubt) they don't let you know if there is a problem or don't do anything about problems they find including letting you know. In October they said they checked my transmission fluid, in February my transmission died - it had no transmission fluid in it and there was no leak. I took it in to get the timing belt changed at the time you are suppose to change them, $1700.00 bill. Later I find out the mechanic looked at it and thought it was fine so didn't change it, I was not told at the time, later when I had seals leaking I am told it was not done - I was very angry - then they back tracked and said it was done and they offered to fix the seals at such a reduced rate $400.00 over the original $1800.00 quote I let them hoping that they would do the timing belt at the same time. I will never go there again and I am cautioning everyone else to not go there if you value your vehicle. I did buy another Honda they are good vehicles but I will never go back to this dealership.

Do not go there for service or buying a car the worth - Nideau

Do not go there for service or buying a car the worth dealer and customer relations

I have nothing but great things to say about Go Langley - mustanglinda69

I have nothing but great things to say about Go Langley Subaru. When I need another vehicle, I will be going back there. I was having a problem with my Subaru Impreza with the engine light going on. The Service Department and Service Manager got the job done. My car was being difficult and we went in a few times, but they didn't give up on us. Very happy with the outcome of my car. Go Langley Subaru have lots of different vehicles to choose from too. Which will make it easy to find my next car there. Everyone there make you feel like you matter. Special thanks to Lee & Rob. Cheers, Linda & Kelley

Absolute worst customer service I have ever had. - aub1324

Absolute worst customer service I have ever had. The service manager has been there 25 years though. You don’t have to ask him he will tell you !

My newest Kia is my second one. - CJH

My newest Kia is my second one. Went from a 2013 to a 2021 Love it. Lucked out with great sales guy. Darrel Lui Fabulously knowledgeable and helpful. Even if I drop in with a dumb “girl” question And the service center is the best I have ever had. Thanks. cjh

I have always bought my vehicles from Granville Toyota. - kristine_ho

I have always bought my vehicles from Granville Toyota. Have been their customer for more than 10 years. I find their price reasonable and service reliable. I specially appreciate Derek Leow who is always friendly and helpful. Thank you1

I broke down in town on a Saturday, a long ways from home... - Trevor.Radcliffe

I broke down in town on a Saturday, a long ways from home in my very old dodge truck. The service staff went way out of their way to pick me up, bring me to the service department, and help find a replacement for my very uncommon broken transmission fitting. *****

When I worked here a cpl months I called out dishonest - Screwed

When I worked here a cpl months I called out dishonest practices and when told by owner too bad its the way it is, I quit Jobs that had been misdiagnosed for months only to find the very first step of repair was being skipped, when discovered I was told to bill customer anyways. Without too much negativity....Try any other dodge dealership

Recently I guided a friend of mine to a Golf Sportwagen... - Mike W.

Recently I guided a friend of mine to a Golf Sportwagen at Harbourview . The trade in transaction was very uncomplicated and without pressure. Sean (the dealer principal ) was nice enough to have a chat and Sean in sales sealed the deal . This is still a family run business and it really shows . Subsequently I have just had a service of my own Golf R and found that end of the operation to be at least as efficient and welcoming. Thanks to Iain and Jay . I rate this place as amazing , almost like a bygone era .

Great service with humble attitude at Harmony Honda. - W. Jin

Recently, the worker name Wade, worked on my both keyless entry devices for my 2017 Honda CRV I bought at Harmony Honda. He even repaired one of the broken devices that saved me over $200.00. With his humble and eager to learn attitude, I see his appreciation to his co-worker and dedication to his career. I am very much thankful to him and his co-workers. Great service! I definitely will recommend to anyone.

2023 Subaru Wilderness Outback in for 1st 6 month - RAM

2023 Subaru Wilderness Outback in for 1st 6 month service. Thanks for your help Carol in solving a couple of issues that have come up when learning a whole new vehicle!

Unbelievable Service - Nav

Unbelievable customer service. Extremely happy with my Jetta and they went above and beyond to ensure that I got the best deal possible. Extremely happy with my purchase

Johnny was very good at looking after my needs. - Joey

Johnny was very good at looking after my needs. Answered all my questions. Very good car wash as well.