500 British Columbia Honda/inffast Service Centres

Dawson Creek Dodge told me to pound sand when asked for - joce_wall

Dawson Creek Dodge told me to pound sand when asked for warranty help so I took my business elsewhere. Fort City was more than happy to help me out.

Great service and friendly staff. - sdaines

Great service and friendly staff. I appreciate the flexibility and willingness to work around schedules.

Although your questions seem to apply to the whole - grayhairedwisdom

Although your questions seem to apply to the whole dealership, my answers only relate to the service department. I have always found the service department of the dealership to be exceptional. They are friendly, knowledgeable, attentive and service oriented. I have found their problem solving skills to be excellent and their willingness to help and address concerns to be beyond what I have experienced in other dealerships.

Charged me for oil change and tire rotation. - Chaz

Charged me for oil change and tire rotation. Oil change done but tires were not rotated. I mark my tires that’s how I know. Then when I complained , they were rotate in a hurry and my rims were put down face first which scratched and peeled off plastidip at many areas on each rim. Very disappointing.

Excellent service. - Rosy

Excellent service. I had my tires changed over, back to summer tires. Roop was friendly, efficient, and thorough. I needed new nuts and he had some and ensured that they were put on. I appreciate the honesty and care they put in to making sure my vehicle was safe. I was given a courtesy ride as well, and Clarence was wonderful. Prompt, friendly and made sure I got to and from work safely. I trust ford and will always take my vehicle there.

Very good customer service. - Rob Young

Very good customer service. They keep you informed about what's going on with your vehicle. Very attentive and friendly staff. Highly recommend..

Great service centre, very friendly dealership the - m850i

Great service centre, very friendly dealership the employees I have dealt with have been fantastic

Friendly, courteous, and knowledgeable staff. - Brian

Friendly, courteous, and knowledgeable staff. Nice, comfortable premises. Quality vehicle services re: repairs and maintenance.

West Coast Mazda is providing us with great service for - Eric

West Coast Mazda is providing us with great service for our Mazda CX90 The service department is very professional with great communication. And the care for our vehicle has been exceptional.

The car service was prompt and thorough as needed. - KLR

The car service was prompt and thorough as needed. I appreciated Kristy's courteous and attentive manner to all of my questions and concerns. Thank you for your consistent reliable service.

Always wonderful experience bring my GLI to chilliwack - Ben

Always wonderful experience bring my GLI to chilliwack Volkswagen, they give me a great service while keeping me informed!

I am so happy with Destination Burnaby that I come from - Brendamackay

I am so happy with Destination Burnaby that I come from the North Shore for all my service needs. The experience from booking, service, communication to payment is a clear, concise, smooth process. The staff are friendly, kind,, and efficient. I feel like I get a personalized, honest experience while there and as a single older woman I really appreciate that! It’s like how service used to be! Cheri , in service is a super human with a super heart! I give my last experience a 15/10! Can’t wait for my pre order car to come in!

Fast professional service. - Cpmm

Fast professional service. Labour rates are quite high. I like that they were able to get my vehicle in quickly.

Ali and John in the service department are true - mthome4

Ali and John in the service department are true professionals. They are efficient, thorough and a pleasure to work with.

So impressed with Preston Service Called for service to - Cindasouth

So impressed with Preston Service Called for service to my drivers mirror Speedy and friendly attention to my AT4 Fixed and done in no time

I just wanted to give a huge thanks to ​Steve Mahal and - sjparsons71

I just wanted to give a huge thanks to ​Steve Mahal and the Service team at Westcoast Toyota. I had a monor problem with my 23 Tundra, which was dealt with professionally and respectfully. I would 110% recommend this dealer to anyone looking for a new or used vehicle. Thanks, Shane P.

Had 2 year service this past Thursday. - mgottner

Had 2 year service this past Thursday. Check-in at 8: 00. Quick. They called my office to inform me it was finished. Picked my car up at lunch!

Overall great service , RJ in the oil change dept is - dtpatt

Overall great service , RJ in the oil change dept is amazing always taking care of my vehicle

Iv been a customer with Nanaimo Mitsubishi for more then - mcollie79

Iv been a customer with Nanaimo Mitsubishi for more then 5 years. Wayne, Luke, Andrew and Jake have always been amazing to deal with and truly care about me as a customer. My vehicle had hidden issues that we chased for a way too long! In the end the job was done great! They helped cut the cost where they could and I appreciate the team stepping up and doing a great job!

Overcharged for Bronco 6th gen trailer wiring. - knutescustoms

Overcharged for Bronco 6th gen trailer wiring. After buying 2 trucks and other issues in past with service, will be taking my business elsewhere.

I recently brought my truck in for a oil change and a - Jeff Wiman

I recently brought my truck in for a oil change and a service. I was dealing with Martin Clermont, right of the bat i explained a issue i had with door locks and he fixed it with in minutes. He also went above and beyond by having my back tailgate scratches buffed out. 10/10 score for him. thanks again Marty for all you do. thanks Jeff

They repaired my motor. - gfdaniels

They repaired my motor. It now runs like new. My service advisor was great. Overall excellent job.

The service team could do a better job handling customer - Prof

The service team could do a better job handling customer complaints/feedback. The service manager was not interested in hearing me out instead he gladly gave me my car back without fixing it after 3 hours at their lot.

We are on our 3rd VW vehicle from you and are writing to - rchipps

We are on our 3rd VW vehicle from you and are writing to share our satisfaction. We have had trade-ins for 2 Jetta, & pruchase of a second hand 2020 Tiguan. Your vehicle service is thorough and we are well informed of all the work required and completed. Your staff is friendly polite and considerate of our time and costs. We usually deal with Michelle who always knows us and asks how we are, as well as our vehicle. She assists us with every detail and does all she can to assist us herself. This time we were not able to use your customer vehicle so we had to rent a car. Michelle went out of her way trying to keep our rental to one day instead of two. We are very grateful for her consideration and we thank her again. Our satisfaction with your service is 5/5 and with Michelle is 10/5! Randy and Laura Chipps, May 31, 2025

I had an absolutely terrible experience at Mazda Wolfe - Lazda

I had an absolutely terrible experience at Mazda Wolfe Langley, where they attempted to scam my mother out of $15,000 in hidden mechanic fees. The so-called “mechanic specialist,” Brian, went ahead with unauthorized repairs without my mother’s consent, and when confronted, the staff—including the manager, Mike—tried to gaslight me into believing she had approved them. This dealership operates with zero integrity, prioritizing deception over honest business practices. Instead of taking accountability, they doubled down on their lies, making every excuse possible to justify their fraudulent actions. It’s clear they have no respect for their customers and will exploit anyone who isn’t paying close attention. If you value transparency, honesty, and ethical service, stay far away from Mazda Wolfe Langley. I wouldn’t trust them with a bicycle, let alone a vehicle.

worst service i have ever had ! - zjlbq2011

worst service i have ever had ! I had good time with destination honda for almost 3 years. but this time the service was so shocked ! I had a oil change service Feb 18 2025, the next day , I found my car seat was vibrated, a cellphone left in my car was owned by one technician honda burnaby. I had to drive back to honda to return the cellphone. the next day, i was driving on the highway, i found weird noise under my car like the metal rub on the floor. I had to get off the highway and check, found the one side of the metal piece was falling down because the technician didnt tight the screw!, because the next 2 days was holidays. i cannot get the problem solved, so I get back to honda and noone showed very care of my bad experience. just said sorry. then I made review on survey. one of the express manger called me and listened my voice, he promised to call me back, and he never did! I called him after 3 weeks later, and he totally forgot about me, then he just brush me off pass the case to another manager kevin. and Kevin never called me ! I paid for the top price and get the terrible services , will not come back !

When they sell you the product, they tell you a thousand - Sherko

When they sell you the product, they tell you a thousand lies and then they don't provide any service.

When signing for our brand new Forte they didn't give us - Matt55

When signing for our brand new Forte they didn't give us the rims or the spare tire they promised us so instead we had to use our old rim and tires and no spare. They gave us free oil change for life when we got the car and when we took it in for service they told us it's not for life it's free for 6 visits. Service department use to be the only thing saving the dealership from a 1 star but now they are change policies that we were promised. The sales floor is also a joke trying to tell them to stop phone and harassing 2-3times a week because they and to buy back the car even after telling them to stop phone and that we are not interested. And a final thing was the sales man who did all the work that we finally liked and talked to didn't get the sale the first guy we talked to who was very rude to my wife got the sale.... never coming here again.

Worked with Kenneth and Linda for my leasing. - jennynguyen.yvr

Worked with Kenneth and Linda for my leasing. Friendly and supportive staffs, the services was excellent. Highly recommend.

Great experience eveytime we take our vehicle for - Parmdeep

Great experience eveytime we take our vehicle for regulat maintenance. Staff is knowledgeable and very professional