16 British Columbia BMW Service Centres

Vishall our service provider kept us informed of how our - Phickli

Vishall our service provider kept us informed of how our service was going, even providing a short video. Letting us know and seeking our permission to perform a wheel alignment. He also on short notice was able to have our vehicle receive a mini detailing (inside and out) which we were very pleased with…thanks Vishall.

Appreciate the ease of ride home Attention to detail - mwarriner

Appreciate the ease of ride home Attention to detail Regular communication Explanation of pricing and invoice costs

Great service courtesy informative responded immediately - lenwdiner

Great service courtesy informative responded immediately to all my needs George in particular stood out

Ok i made an appointment for my wife’s car, the first - curbarn@gmail.com

Ok i made an appointment for my wife’s car, the first conversation on the phone the person immediately said its due for a brake and coolant flush. I immediately said no the vehicle is coming for an oil change with a brake check and fluids check. Of course they did not follow instructions and A guy named ASH quickly duped my wife into other services. Of course afterwards they are telling me all the thing they did free like required recall repairs by the manufacturer. An oil change at 385$ is already stupid. But to rip[ us off afterwards is just dumb. I will certainly never buy another bmw as a result. Or ever recommend the car. No estimate was ever printed and returned to the customer

Great service with a smile. - TdJager

Great service with a smile. From the front of house to the service advisor and knowledgeable technician.

The service staff are very helpful and the maintenance is - Eva

The service staff are very helpful and the maintenance is completed as scheduled. Five star!

Always efficient, comfortable atmosphere, timely, and - sdchadwick

Always efficient, comfortable atmosphere, timely, and good customer service. We have confidence in your work.

Thank you David For your prompt and professional way of - aquavita

Thank you David For your prompt and professional way of handling my last service of battery replacement in my old little baby BMW Maria

Brought my 2014 Q7 for repairs. - Victor A

Brought my 2014 Q7 for repairs. First I was told that I needed a new power steering hose. After being in the shop for 4 days, they replaced it and charged me $1200. Then I was told it’s still leaking and I needed to replace my power steering cooler and it would cost a further $1500 plus tax. Was suspicious so brought my car to a local Audi specialist (not a dealership) to get a second opinion. They diagnosed the problem as a loose clamp. Strange how the clamp was loose!?!? Shop repaired it for $100! Went back to Downtown Audi for an explanation. They downplayed it and refused to admit they did anything wrong. You can formulate your own conclusions. STAY AWAY!

Awesome Service Department - hiroanz

The JP Scion’s Service Department is awesome!! I took my Subaru BRZ (mechanically identical to the Scion FR-S) in for an oil change today. The service techs notice rodent droppings in the engine bay (I park outside, no choice), and clean the entire engine bay for me free of charge. I was very happily surprise when I got home, popped the hood, and noticed how sparking clean the engine bay is. I did not expect them to do that. That is service way above and beyond my expectations. The prices are also very reasonable, much, much less than what Don Docksteader Subaru charged me for the same oil change. I also appreciate the free ride Downtown. Thanks JP Scion, you’ve earned yourself a repeat customer.