10 British Columbia Mitsubishi Dealers

I recently attempted to purchase a used vehicle at this - cheyannebilly

I recently attempted to purchase a used vehicle at this dealership and my experience was very concerning from start to finish. During the test drive, the check engine light began blinking (which indicates a misfire), yet the sale was still pushed forward. Paperwork was completed and payment was taken before I received any proper diagnostic documentation or confirmation that the vehicle was safe to drive. After the sale was finalized, I was suddenly told the vehicle was not safe and that the knock sensor repair would take days—something that was not disclosed beforehand. Despite asking several times, I was not given any written repair documentation or technician notes explaining the issue. In addition, the ICBC Autoplan agent working inside the dealership advised me to file a “stolen plates” police report simply because my license plates were in another city. Filing a false report is illegal, and refusing to do that resulted in me having to buy new plates, new insurance, and then pay cancellation fees. While I did eventually receive a refund after insisting, the lack of transparency and the pressure to finalize a sale before confirming the vehicle’s condition left me extremely uncomfortable. I recommend that customers be cautious, request all mechanical documentation in writing, and avoid rushing into a deal.

Vipul was very kind, honest, and diligent in working with - sumbritten

Vipul was very kind, honest, and diligent in working with Avi to get me the perfect Mitsu! I appreciate the hard work, transparency, work ethic. I highly recommend this dealership for the vehicles, the staff, and the service department! Happy to be taken care of at go auto langley Mitsubishi!

Bought a 2016 Rav 4 for 23,000$ , Three years later with - shawncolleydesigns

Bought a 2016 Rav 4 for 23,000$ , Three years later with over 14, 000$ in repairs. Don’t trust these guys what so ever!!!! Run!!!!!

Great team from our experience in sales and finance a few - Outlanderfan

Great team from our experience in sales and finance a few months ago to getting our first service today!

16 minutes ago New Don't trust this dealership, I was - don

16 minutes ago New Don't trust this dealership, I was told to send in customers and get the referral money, after customer bought the car and gave bad google review because of one sales guy named Pravneet Chilana the dealership won't pay my referral , asking me to ask them to remove the Google review first , which is not in my control because of there bad experience , I will make sure that I report this issue to VSA. This is how Charlie Man and Raymond Lei is running the business the 2 managers , I will not recommend anyone to go to this dealership You said talk to Management but the Management itself are conmans , I will never do business with this dealership again.

Noor was a great salesperson and went above and beyond to - Mihiret.M

Noor was a great salesperson and went above and beyond to assist me with my needs. It was a good experience, and I successfully purchased my car with the help of Noor and Aiden from the finance department. They even stayed late to ensure my purchase process was completed. overall all the team was very helpful and we are happy with the service.

Service is not Dead. - frecam999

I ordered an accessory by phone for them to order in for me. When it came in they called me the same hour. I dropped by as I was passing and they installed it for me--just good service. Then I said that I had a question for finance, but was asking Parts and Service instead. Kailey said "I don't know, but I'll get an answer for you, sir, right away", and away she went and got my answer! Now THAT'S good service.

Buy a car over the internet??? - sprint900

I found myself in the dubious position of needing to buy a car on-line in June as I was moving back to Vancouver from overseas and had to have wheels ASAP on arrival. The crew at Newtype were very patient with me being extremely cautious about this sized purchase without actually being able to meet them in person. They made all the arrangements required prior to my landing in Vancouver and when I arrived at the dealership everything went very smoothly and I was able to drive off in my new Outlander completely satisfied with the purchase I had made. Great job gentlemen !

Only Care About Getting Your Money11 - Tdirom

They sourced a car for me. Mislead me about included features then told me to spend more money to get features I was told it had, didn't disclose vehicle history to me and lied to the VSA about all of it. Super sketchy dealership. Avoid.

Not happy, somewhat upset. - NotAHappyCamper

I took my old FRS in to try to reduce my payments. I was offered a few test drives and decided on a Lancer of equal value ty trade, which is fine. I liked this car more. They even reduced my payments by a whopping $6/month... Crazy right? The best part though? They added a year to my term, and lied about it, then hid it in the paperwork. So now I'm paying for an extra year THAT'S NOT SAVING ANY MONEY! So now I get to pay nearly 40,000 dollars for a car that's worth 22,000 at best. The sales tactics are pushier than most places, they wouldn't let me leave and guilted me until I put a deposit down. I was in a vulnerable position and was taken advantage of, don't let it happen to you too. Remember guys, you're allowed to say NO. Thanks a lot guys. Don't go here or to the Ford dealer next door, they're operated by the same staff and sold me the FRS previously mentioned for 8,000 more than our original agreement.