510 Alberta Volkswagen/1000 Service Centres

Terrible Service - Incomplete Repairs - Voided Warranty - TheDirtyFresh

After spending 3 months attempting to repair my vehicle they returned it without connecting a coolant line to my engine, which overheated on the highway. I informed them afterwards it began burning oil, they blamed me and proceeded to make up excuses to why my engine had been damaged. Steer clear of them and their incompetent techs.

I recently had my truck detailed . - Gerry Siewert

I recently had my truck detailed . I am not sure who their detailer is but excellent job. I sure will return

The service team here is simply amazing! - slaintemhath77

The service team here is simply amazing!! My truck broke down on the way to Banff and called a few dealers in Canmore before finding this gem of a dealership. They quickly helped me organize everything and did the repairs quickly so I could get back on the road. What a fantastic place with wonderful staff! When I am ready for an upgrade I think I'm going to be looking at a Ram!!

Excellent service Carstairs Ford! - airl_aia

Excellent service Carstairs Ford! All the staff are friendly & very helpful and they are All Amazing

Very impressed - sharon.l.stolz

Over the top service I received from the service manager when I arrived with a wiper problem. Issue solved quickly with professional and caring attitude.

The service Department on Nov 13th 2023 9:15am I dropped - Dylan R

The service Department on Nov 13th 2023 9:15am I dropped my Truck off for wheel Alignment. When I pick my Truck up at 3:30pm. I received my truck and pulled out of the bay and I started hear a ticking coming from my calliper. So I turned back and pulled into the bay where I went to talk with Seamus Toner to explain the sounds that’s coming from my calliper. He walk away to ask a coworker about it and then came back to me and told me there’s nothing he can do and that I have to figure it out myself! So I had to pull out of the bay and park in the parking lot and Jack up my Truck and take each wheel off and tighten the callipers. This complete xxxxxxxxx service. I’ve been coming here for 5years now and the experience make me thinking about not coming back… I would like also to make a comment about their survey they alway send out after service and I always do them. But this time I had a bad experience and now they don’t send it out!? Funny how that work. I’m a Vary loyal customer but this kinda service will couse me take my business elsewhere…

Owning two dodge/Chrysler vehicles, I find myself in the - Too many questions on this review

Owning two dodge/Chrysler vehicles, I find myself in the dealership often. Found the small town service miles above the shuffle of the city. Doug in parts always goes over and above for me, if he can't find what I need, he knows who can. Thank-you, Doug. Brett in the shop explains things to me plainly, which I appreciate. As a woman, I find that not all shops treat me this way. Thank-you, Brett.

My Nissan Frontier jack handle broke, looked it up on - Andrevryheid

My Nissan Frontier jack handle broke, looked it up on Nissan.ca and the price MSRP quoted was $13.25. Cochrane Nissan wants $19.88 for it, thats quite a difference - more than it should be.

"I had an outstanding experience with the Toyota Cochrane - Rolando D.

"I had an outstanding experience with the Toyota Cochrane service team, especially Cameron! From the moment I walked in, I was greeted with a warm welcome and professional service. The team was knowledgeable and took the time to thoroughly explain what my vehicle needed and all available options. They made sure I was informed every step of the way, and their attention to detail was impressive. My car was serviced promptly and returned in excellent condition. I truly appreciate the level of care and commitment they showed, and I would highly recommend Toyota Cochrane to anyone looking for top-notch service. Thank you to the entire team for making this such a smooth and positive experience!"

A+++ Service - JeepGirl

Always a pleasure dealing with the service crew at Cold Lake Chrysler . Appointment booking is made easy to accommodate the customers schedule , shuttle available to deliver you to where you need to be when there is work being done to your vehicle . Professional and friendly staff to deal with . Keep up the great work Cold Lake Chrysler .

Was just in to Cold Lake Ford because of a noise in the - quiss

Was just in to Cold Lake Ford because of a noise in the front end of my truck. MIKE took it right in and put on the hoist found the problem and rectified it. I say hurray for MIKE and good on Cold Lake Ford. Great service. Once again kudos to MIKE.

They failed me as a customer. - kschort

They failed me as a customer. After my vehicle sat on their lot for 6 months waiting for a part, it developed never before seen engine issues. When I took it back for them to investigate, their prompt reply was that the engine was ruined and the only option was for a complete replacement. This didn't make sense to me so I towed the car at my own expense to get a second opinion from an independent mechanic. After relatively basic troubleshooting the cause of the issues was found and the problem component replaced. The car has never run better. I will never take any business to College Ford ever again.

Stay away I am a senior citizen and I was taken advantage - Tombrandtplastering

Stay away I am a senior citizen and I was taken advantage of charged for things I did not authorize and did not get my truck fixed when I tried talking with service department they tried playing me for a fool making up lies believe her name was Brianna very disappointing

I've been dealing with this dealer for several years and - AJ

I've been dealing with this dealer for several years and have always had very good service. I recently had a dead battery and could not start my car. Scott was kind enough to come and pick up my car and have it serviced with a replacement. Since I live in Okotoks, he drove here to pick up the car and when repaired, he drove back to Okotoks to deliver the car. Service was beyond expectations. Thank you Scott.

I really appreciate nikhil dawra He is best employee and - Ramanjagga2505

I really appreciate nikhil dawra He is best employee and assist me to get my dream car and He behaved very well with his assistance I was able to get Dodge Charger GT