200 Alberta Used Car Service Centres

I miss the denham’s knew them well,this dealership since - Done

I miss the denham’s knew them well,this dealership since the denham days has changed hands 3 times and has declined ever since. Chad our sales rep in 2013 no pressure no worries and after care was awesome. He introduced us to the denhams and the front line staff,this is hi I came to know Dale the best shop foreman and service manager I’ve seen in a long time.the denhams ran on honesty and integrity!! Fast forward to 2015 sold my car and bought another truck from the same company Same experience awesome. Fast forward to 2025 2015 is older but maintained now the dealer has changed yet again now river valley Chrysler My 2015 needed Lower control arms 2500.$ Cam bolts siezed.after 3 alignments and a full suspension check why was this missed no explanation given.at this point I was agitated. A week or so later I hear a growl in the front end accompanied by a ever so slight highway speed vibration as well as a vibration on decel at 30 kph and lower Again i have to bring it in. Estimated at 6500.$ 8500.$with the new tires I added due to the ones i had on were garbage.by this time I had to make a decision to keep or trade.. I decided to keep it after repairs completed 7 ish days parts took a bit First highway trip touch sook so bad I could make a martini in he drivers seat!!! Decided to drive for 3 days then I decided to look at all the wheels to see if all the wheel weights were there yes all accounted for!! When I looked at the inner cv joints I lost all sanity I had left both cv boot fins were touching!!!!! This is not supposed to happen My old axles did not do this!!!! The 2013 I have does not do this!!! When i brought the 15 back to the dealer I showed them the pics. Even the finning tech at work said you have a problem!!!!!! Probably not installed correctly. When I brought it back to the dealer I explained that and showed the pics I called the advisor about 10 ish to see if she got the pics and asked about the truck she said a wheel weight fell off and the axle boots are normal (not) Wasn’t buying that guess I’ll be rebooting axles on a regular basis lmao!!advisor said you have to wait for a boot to leak grease or a joint to fail (no warrantable condition! As for the vibration still the same no change When I saw the repair order tech drove 120 km!!!!! 20 km over the posted speed limit!!!!!!!!!!!!! Absolutely disgraceful!!!!!! If this were the denhams service would have said let look at it further ad correct the issue here at river valley Chrysler it’s whatever excuse they give you as long as they have your money This is the dealer I trusted for 13 years!!!!!!

It was a pleasure to phone Scott subaru today I talked to... - Abou kassem

It was a pleasure to phone Scott subaru today I talked to Mike at management he was very professional and understanding what I am looking for and took the time to discuss my concerns

First time I took my truck to this location. Very... - jacobie

First time I took my truck to this location. Very friendly and professional. Kept in contact with me throughout the day as to what they were doing and if anything extra needed to be done. Very happy with my first experience here. I will keep bringing my vehicle here and because of it I will buy my next vehicle here too. Thank you

Just had my vehicle serviced for the second time at Shaw. - pianogallerycalgary

Just had my vehicle serviced for the second time at Shaw. Scott Emsley in the service department was professional and very helpful. The vehicle was serviced to every detail. Again, a very pleasurable experience. Thank you Shaw GMC.

Had the opportunity to use South Centre VW for my first - Daird McKee

Had the opportunity to use South Centre VW for my first service & windshield replacement on my 2022 VW Cross Sport. Jaden Mah (parts) was great, polite very precise and secured the windshield for me for the scheduled replacement later in the month. I was super happy with my interaction. Tyler Morin(service advisor) was equally happy to see me at 730am while it was -38 outside, explained scope of work, length of the repair, how to contact me for later in the day as well as ordering me a Uber to get me to work. Tyler also updated me on the repair as well as requesting approval on a service item that most dealerships in my past of just completed and charged me for, I approved the extra. I will be back, thanks for an amazing customer experience.

It was all good Kasey was very nice. - Bernardita

It was all good Kasey was very nice. The service as excellent. They follow up and very helpful to all I need

Service department is great, my vehicle was is in, out - HartmanA

Service department is great, my vehicle was is in, out and ready in a timely manner.

Fast and friendly service - Melrose

The guys at the service counter are always friendly and eager to help. Mike Fischer is our go-to guy. Thanks for everything mike. We love our VW.

Dealing with my service advisor was frustrating to say - stachmh

Dealing with my service advisor was frustrating to say the least. I bought the car there in 2009 but clearly that does not matter. The car was dropped off early by my daughter to determine why it was running poorly. Despite calling twice to speak to the advisor I never once got a call back. Instead very late in the day I was told they were busy and I got a pathetic video showing obvious leaks from the Head gasket and transmission line and was advised to have a full service check. And then I got a work order for over $5000 of service with no explanation or contact or discussion, just here is the estimate and would you like to proceed. Oh and by the way the service does not include any parts or fluids necessary to complete the repair. I said NO thank you. For this Subaru wanted 400$ and still no one would talk to me. I called the service manage and her advice was that she would have the service advisor call me. That was a complete waste of time. Not only did the service advisor have attitude he indicated he had no concept of the repairs and the technician would have to explain it. My next step was to take the car to All Makes Auto just off of Edmonton trail. They looked at the vehicle in 20 minutes while I waited and provided an explanation of the service work required and in addition provided advice regarding the rough idle relating to a cracked and worn timing belt, leaking antifreeze out of the plugs and a coolant crossover line leak. Finally, they also let me know about a front end issue to help determine if the cost of the repair was prudent given the age and mileage on the vehicle. They charged me $73, yes, $73 for the inspection NOT $400. They also gave me a quote to repair everything that Subaru indicated needed immediate attention including changing out the timing belt and tensioners, replacing the spark plugs, oil change and coolant. All for 3000$. But thats not all as they deducted the inspection fee of $73 from the total repair bill. And they booked me for Wednesday and the job was completed today before noon. People they had to pull the engine for this repair - no small feat! Today I called the service manager at Subaru Calgary and asked for half my money back for the pathetic service they provided. I was advised that I got what I paid for and there would be no refund. My response was to ask to speak to the general manager. I was told that I could email that person. To which I said have them call me as they have my number and have had it since 2009 when I bought the car. No response as of yet. I will update this review if and when I receive that call. Regardless, I have been repairing my own vehicles for the last 45 years and I also help my friends and family with repairs to their vehicles including taking in for service on jobs I cannot do. My advice, and please pay heed to what I am saying when I say do NOT go to Subaru of Calgary. Instead go to https://allmakesautorepairs.com and get real service and value for your hard earned money. Regards, Mark