200 Alberta Used Car Service Centres

Dismissive Service Department. - GW

Dismissive Service Department. Brought in for diagnostic on all dash trouble lights illuminated, and mileage cut in half. Dash lights due to sensor, parts ordered, dismissed on the mileage issue. 1 month later, returned for install of the sensor on order, and again, dismissed on the same mileage issue which is a torque converter that will suddenly not lock up below -10C. Left dealer, 105km later, dash lights are back on, so called service and I'm told they could book me in, but there may still be a full charge to scan the issue. No comment on the 22 Frontier that used to get 800km/tank that now only gets 400km/tank. Save the hassle and buy a Tacoma, I know i will be!

I miss the denham’s knew them well,this dealership since - Done

I miss the denham’s knew them well,this dealership since the denham days has changed hands 3 times and has declined ever since. Chad our sales rep in 2013 no pressure no worries and after care was awesome. He introduced us to the denhams and the front line staff,this is hi I came to know Dale the best shop foreman and service manager I’ve seen in a long time.the denhams ran on honesty and integrity!! Fast forward to 2015 sold my car and bought another truck from the same company Same experience awesome. Fast forward to 2025 2015 is older but maintained now the dealer has changed yet again now river valley Chrysler My 2015 needed Lower control arms 2500.$ Cam bolts siezed.after 3 alignments and a full suspension check why was this missed no explanation given.at this point I was agitated. A week or so later I hear a growl in the front end accompanied by a ever so slight highway speed vibration as well as a vibration on decel at 30 kph and lower Again i have to bring it in. Estimated at 6500.$ 8500.$with the new tires I added due to the ones i had on were garbage.by this time I had to make a decision to keep or trade.. I decided to keep it after repairs completed 7 ish days parts took a bit First highway trip touch sook so bad I could make a martini in he drivers seat!!! Decided to drive for 3 days then I decided to look at all the wheels to see if all the wheel weights were there yes all accounted for!! When I looked at the inner cv joints I lost all sanity I had left both cv boot fins were touching!!!!! This is not supposed to happen My old axles did not do this!!!! The 2013 I have does not do this!!! When i brought the 15 back to the dealer I showed them the pics. Even the finning tech at work said you have a problem!!!!!! Probably not installed correctly. When I brought it back to the dealer I explained that and showed the pics I called the advisor about 10 ish to see if she got the pics and asked about the truck she said a wheel weight fell off and the axle boots are normal (not) Wasn’t buying that guess I’ll be rebooting axles on a regular basis lmao!!advisor said you have to wait for a boot to leak grease or a joint to fail (no warrantable condition! As for the vibration still the same no change When I saw the repair order tech drove 120 km!!!!! 20 km over the posted speed limit!!!!!!!!!!!!! Absolutely disgraceful!!!!!! If this were the denhams service would have said let look at it further ad correct the issue here at river valley Chrysler it’s whatever excuse they give you as long as they have your money This is the dealer I trusted for 13 years!!!!!!

It was a pleasure to phone Scott subaru today I talked to... - Abou kassem

It was a pleasure to phone Scott subaru today I talked to Mike at management he was very professional and understanding what I am looking for and took the time to discuss my concerns

First time I took my truck to this location. Very... - jacobie

First time I took my truck to this location. Very friendly and professional. Kept in contact with me throughout the day as to what they were doing and if anything extra needed to be done. Very happy with my first experience here. I will keep bringing my vehicle here and because of it I will buy my next vehicle here too. Thank you

Had the opportunity to use South Centre VW for my first - Daird McKee

Had the opportunity to use South Centre VW for my first service & windshield replacement on my 2022 VW Cross Sport. Jaden Mah (parts) was great, polite very precise and secured the windshield for me for the scheduled replacement later in the month. I was super happy with my interaction. Tyler Morin(service advisor) was equally happy to see me at 730am while it was -38 outside, explained scope of work, length of the repair, how to contact me for later in the day as well as ordering me a Uber to get me to work. Tyler also updated me on the repair as well as requesting approval on a service item that most dealerships in my past of just completed and charged me for, I approved the extra. I will be back, thanks for an amazing customer experience.

It was all good Kasey was very nice. - Bernardita

It was all good Kasey was very nice. The service as excellent. They follow up and very helpful to all I need

Service department is great, my vehicle was is in, out - HartmanA

Service department is great, my vehicle was is in, out and ready in a timely manner.

Fast and friendly service - Melrose

The guys at the service counter are always friendly and eager to help. Mike Fischer is our go-to guy. Thanks for everything mike. We love our VW.

Parts guy Juan did me a solid today and righted a wrong - BMG

Parts guy Juan did me a solid today and righted a wrong done two years ago. I’ve had much better service at this dealer than at Centaur - would not return to Centaur for anything more complicated than an oil change.