510 Alberta SRT Service Centres

2020 F150 Raptor. - 5xkidd

2020 F150 Raptor. New 3.5L HO long block installed April 2023. Summer of 2023 experienced blue smoke from exhaust after second start up. November 9 2023 huge cloud of blue smoke 1!;00am. Approached dealership to diagnose, no issues detected. Oil consumption test followed, no issues detected. Dealer refused to diagnose issue further. Driving truck since November 2023 gagging on burning smell and blue smoke frequently.

April 4th took Rav 4 in for service. - 4953brown

April 4th took Rav 4 in for service. Excellent service Very friendly and polite costumer service. In and out in an hour with free car wash.

Good Day All, I just wanted to send a quick thank you to - Willy

Good Day All, I just wanted to send a quick thank you to Vanessa and the staff in service. Had an issue with my truck tire and Venessa was able to get it fixed quickly even though the service department was short staffed and very busy. Vanessa is always smiling and helpful. This is very much appreciated in this very stressful society. Big thanks everyone!!! Brian Williams

It was good but didn’t get a car wash. - Dr P

It was good but didn’t get a car wash. Every other Toyota dealer always washes my car I’ve been to that was a little disappointing. Besides that I’m happy with my experience

Since I gave negative reviews on Norden VW and West - Corey Wolfenberg

Since I gave negative reviews on Norden VW and West Edmonton Volkswagon, I thought I should actually praise a dealership that has treated me well. I bought a 2010 Hyundai Santa Fe from West Edmonton Hyundai. I got a pretty good deal, so I bought a 2012 as well. Since then I’ve consistently recommended this dealership to friends and family. I’ve probably helped them sell another 8 – 10 cars over the years. The service department is solid and won’t nickel and dime you over minor things. Jeff is fantastic and always works hard to ensure the service customers are taken care of. I’ll say that entire service department works hard and I’ve never been disappointed. Can’t wait for their renovations to the building to be complete. It’ll look fantastic. I’d honestly buy an Ioniq5 from these guys tomorrow. Unfortunately, my wife and I didn’t find the seat comfortable. We chose the ID4 but the local VW dealerships haven’t been good to deal with. I’m sort of stuck no…I may ask the West Edmonton Hyundai team to call me if they get an ID4 on trade, or perhaps I’ll expand my search to Red Deer or Calgary for a decent VW dealership…

I just got new Camry . - Parm85558

I just got new Camry .. and Daniel helped me to get my new car . It was great experience dealing with him..

They were awful when I purchased my vehicle 9 years ago - Stephaniebowcott

They were awful when I purchased my vehicle 9 years ago and unprofessional. Today I took it in for a recall (the ONLY reason I took it there at all) and I had to listen to the shuttle driver YELL at another service client who didn't speak English for about 10 minutes. He never attempted to utilize Google translate (the client tried, the shuttle driver wouldn't) or get the clients service rep (who he was able to communicate with). Another employee eventually got the service rep and the shuttle driver told him "I'm not taking him. It's out of my range" and told them to get an Uber. Deplorable behaviour. I felt so bad for the poor client as he was trying to communicate and translate but was simply being yelled at. At this point, I won't even take my car there for recall work. And the only way I'd get a vehicle from them is if they literally gave it to me for free - and even then, I'd hesitate greatly. Disgusting dealership. Disgusting staff treatment.

Awesome customer service. - Sammy

Awesome customer service. Service writer Katie is the best, very knowledgeable and happy to help.

I had an amazing experience with Taylor and her team in - Brent M.

I had an amazing experience with Taylor and her team in service. Outstanding! She explained everything very well, keep us fully informed on the issue (which was a difficult one) and went the extra mile to keep us satisfied. Thank you Taylor and team!!

Book an appointment for an oil change. - Mij

Book an appointment for an oil change. Was early , but the person whose appointment was after mine was looked after first. Sat for 3 1/2hrs for an oil change. As usual they told my wife our extended warranty was no good and told her she requires $5600 in repairs. Nothing wrong with the vehicle just a dishonest dealership trying to take advantage of a woman and rip her off. Will never step foot in this dealership again. They are dirty and disgusting. Treated her as if her time meant nothing.

Wed. - timbrydges

Wed. August 6 - I brought my Hyundai Tucson in to check for a potential oil leak and left it with them for the week while I was at work. They ran multiple tests and confirmed there were no leaks. Honestly, I was bracing myself for an outrageous bill when I came to pick up the car—but the only charge was for the oil change. I’m sometimes hesitant with big dealerships since they can lack that friendly, small-shop vibe, and higher rates often replace that personal touch. But in this case, they did an excellent job and really looked after me. Thank you Siobhan and team. I’ll definitely be back, maybe even for a new Hyundai. Anyone want to buy a 2021 Hyundai Tucson Urban Edition? 🤔🤔 Monday, August 11 – During my recent visit, the only recommendation I received for my vehicle was a routine 100,000 km service, including filters, flushes, spark plugs, brakes, and other standard maintenance. Today, I received a call from a salesman named Mohamed, who stated that my vehicle was burning oil and had multiple issues, and suggested I consider purchasing a new car. He mentioned that my information had been passed to him by Siobahn. This was surprising and concerning, as my understanding was that my vehicle simply required standard servicing. Opening a conversation by immediately suggesting my car is devalued and in poor condition felt like a poor approach and left me unhappy with the interaction. I have since contacted my local garage to book the 100,000 km service and will not be returning to Country Hills Hyundai.

I had a 7:30 AM recall appointment and ended up waiting - sc98ac

I had a 7:30 AM recall appointment and ended up waiting an hour and a half because I was not informed—or perhaps did not hear—that my tag needed to be given to staff. When I asked for help, a female employee’s tone was condescending, arrogant, and completely unacceptable, insisting I should have known the procedure from signs I never saw. As a result, I left frustrated and will not be purchasing a vehicle from Country Hills Toyota. They just lost a potential customer due to poor service.

Excellent service! Dependable and respectful service... - Renee

Excellent service! Dependable and respectful service department. After having a very negative and frustrating experience at Schwab in Leduc it was recommended to us to take our truck to Adams. Best decision we made was to see Dean in Adams service department. Dean went beyond our expectations and was able to resolve all the issues we were having with the truck. He went the extra mile to ensure that we were satisfied and happy customers. Dean and his staff understand and respect the term “customer service” and they actually work to ensure customers satisfaction because they want the repeat business. I would highly recommend the service department at Adams because they stand behind their product and work.

Exceptional! - Jen

The service department is superior. Ziad, Shannon and Dean are always so approachable and very friendly. The service department really helped me out last week. I was sitting in my car for about an hour with the radio on and talking on the phone. The battery died and it was soon time for me to pick up my son. I was close to Honda so they quickly came to me and boosted my car. This is so appreciated! Thank you.

Purchased an rv from their edmonton branch. - oldoc79

Purchased an rv from their edmonton branch. They druf their feet for so long saying they were going to take care of my issues. Under warranty. Never did. After 3.5 years I finally got fed up and took to social media for help. And posted a review on Google. The owner told them to ban me from the property and all of their properties. I have even tried dealing with the red deer branch as they are the main office. Was told nothing they could do. I had to TRY and deal with esmonton. Worst company ever. Do not deal with them. Even the owner loves to hide behind the keyboard and make threats. My salesman ultimately quit due to the fact that he was ordered by the owner to make it so the customer paid directly and not under warranty

Staff was friendly and helpful but corrosion warranty was... - Brando.bp

Staff was friendly and helpful but corrosion warranty was denied. Reasoning for denial was damage was caused by road sand and every day wear and tear. Why offer a warranty if you dont approve it when it's totally valid. I love my Audi but very disappointed in their "warranty"

Friendly staff and efficient - Paul

Good friendly quick and qualified workers, did all I asked them to do and called me about a couple of other issues before they did the work.