510 Alberta Ford/common Service Centres

Good customer service! - Anne Abcede

Good customer service! Very friendly staff and accommodating! They will give you all the best for their service!

Visited the Service Centre and they were super friendly - atomasta

Visited the Service Centre and they were super friendly and thorough in asking what the issue was that I was experiencing. Great communication and helpful upon drop off and pick up.

Excellent service staff especially Monica Munro. - Rgrahamharris

Excellent service staff especially Monica Munro. Excellent info and advice from shop foreman Great expertise on the 2015 ram power wagon

Friendly and courteous staff. - aselapremachandra

Friendly and courteous staff. From the time of the purchase of the vehicle and beyond. Specially senior sales specialist Zaheer. He would make sure customer’s needs are addressed perhaps the second biggest purchase that person likely to make.

Excellent customer service! - NA

Excellent customer service! I will recommend crowfoot Hyundai to my family, friends and co-workers.

I just spoke with Frank now and I am very satisfied with - lizetuazon

I just spoke with Frank now and I am very satisfied with his explanation about my concerns in my car. This gives me a WOW feelings as a customer that made me loyal to HONDA. Thank you for taking time to share with me a good experience with Honda.

I wish that I could do a zero star, I just need to warn - Alexa

I wish that I could do a zero star, I just need to warn everyone of their horrible service. Sold me a car with no A/C, it wasn’t check before selling it to me in December, fair enough, but now are refusing to fix it because it’s been over 6 months (by only a few weeks). While A/c might not be necessary to sell a car, this should have been disclosed, I will also add that I bought a 2020 Forester (for over $30 000) so you can imagine my surprise when the Ac didn’t work and Subaru city won’t do anything about that. On top of the my brake pads only have 2mm left, this was checked and signed off of when I bought it (due to Amvic regulations) they are telling me it’s my fault, and that I brake to hard and have worn them out. Incredibly rude accusation (Made by Camille in service). I have had many cars and never had to replace the brake pads before so wearing them out in 6 months seems insane. They are not diligent in their inspections, which is a huge safety concern, and on top of that are incredibly hard to get a hold of, I haven’t been able to speak with a sales manager of my original salesperson, getting a hold of service was a nightmare, I just kept being passed from one hold to the other. Phone called were left unreturned (specifically by sales manager Eric) They go out of their way to make me feel useless and like a waste of their time. Buying this car was a disaster in itself, I would never come back here, their financing department has also continuously wasted my time, not showing up to sceduled meetings etc . Have had fantastic experiences with Rally Subaru if you are looking for a Subaru dealership in Edmonton. Also just want to add, the told me I am responsible for what I buy, basically insinuating that they scammed me and it’s my fault for falling for it . I am unsure why there are dealerships dedicated to providing people with safe and reliable vehicles if it’s my responsibility to do all of that myself…. Again comment made by Camille in service

STAY AWAY! - mitchellmason88

STAY AWAY!!! I went here looking for a truck, made a deal with them, put down a deposit. They gave me the run around for a week, then told me it sold. Wouldn't buy or recommend buying here.

Always great customer service, very knowledgeable and - Shellyferguson1796

Always great customer service, very knowledgeable and friendly. Very satisfied Thanks Cheryl and crew always great to see you

Very disappointed. - Lmccaw1958

Very disappointed. Took my vehicle in May 22 seer I’ve Sept fort got to order the part Inhad to call and did 3 times went to voicemail no one returned my call so I FIBALLY git hold of service mgr who preceded to tell they forgot to order the part. Booked an appt for Monday June 30 told me it would be 2 hrs …… 6-1/2 hrs later it was ready. AGAIN 8i called no one answered went to voicemail no one got back to me. Called Sales dept and asked to speak to service mgr whom I got i someone who told me me my vehicle would be ready at 4. I needed my vehicle and had to take my husbands because we still hadn’t heard back. Finally got a text at 450 and service closes at 5. You need to grt better customer service so bad. I think next time I’ll go to where I purchased it to northstar Hyundai. So brutal this is the second time this has happened. Such poor service!!!!!!!

Great service from drop off to pickup. - jbrosda

Great service from drop off to pickup. All promised services completed on time and within estimated costs.

Friendly stuff, easy to explain problems even not with - dusan.skoric

Friendly stuff, easy to explain problems even not with exact terms (words). Uber to my home included. Called as soon as job is done. Simple, 5 star !

I’m happy with their service. - perrygabay

I’m happy with their service. Thanks to my service advisor, Alexis. She is accommodating and helpful - above and beyond service!

Never had an issue and I am into my 3rd 1500 limited - Love Ram

Never had an issue and I am into my 3rd 1500 limited since 2019. Great Finance with Dave and the Service Department has never disappointed. Needed little warranty work, but was always fixed right the first time. Always customer orientated. Even when I drop by unexpectedly, no issues getting assistance

Highly recommend! - C Mac

Highly recommend! They took great care of my car and explained everything clearly. Friendly staff

Booking time was fast, vehicle was done when they said it - terellbell83

Booking time was fast, vehicle was done when they said it would be. No extra costs were added for un needed things done. Service center employees were polite and the service center was very clean.

Everyone in the Team Ford parts department is a pleasure - Mtee

Everyone in the Team Ford parts department is a pleasure to deal with and get to know over the years. Corey Teeple always had the right part in as soon as possible. I would recommend team Ford Parts and Service to anyone.

Excellent service, everything went well, they are very - Larame01

Excellent service, everything went well, they are very organized, helpful and easy to deal with in the Service Department Would highly recommend this dealership for purchasing a Toyota. We had some questions and the GM Chris Schulz helped us right away.

Great service. - Lou

Great service. Just got exactly what I needed I would recommend every one I talk to to go to Nissan north

Great service from the minute I pulled up to the bay and - kirstenr

Great service from the minute I pulled up to the bay and pulled my car in. Leo moved everything along quickly and efficiently, even arranging a ride back home and then back to the dealership I would highly recommend these guys

No problem with the service received. - Bob McCrae

No problem with the service received. People were friendly and helpful. I do take exception with being charged $17.93 for supplies on an oil change though. I understand what supplies are and why the charge exists and don’t disagree in principle. It’s the amount I object to. ~$5 would be reasonable but $18 is excessive in my opinion.

Great costumers service. - Palangga

Great costumers service.They book me right away and fixed my car on time.Thank you

Mel Atak in Service is excellent in knowledge and - toyota

Mel Atak in Service is excellent in knowledge and customer service. She has been overseeing keeping my two toyota RAV4's on the road.

DO NOT BUY AN INFINITI AT ROYAL OAK GARBAGE SERVICE - Amber Price

DO NOT BUY AN INFINITI AT ROYAL OAK GARBAGE SERVICE GARBAGE VEHICLES WORST CUSTOMER SERVICE I HAVE EVER HAD. I bought my 2022 brand new off the showroom floor. Two months in my paint is flaking off. Went through 3 different service managers but they kept leaving and I would be assigned another. They would not cover the paint flaking off. Fast forward to my next service date. My QX55 says malfunction for shifting, parking, low tire. Turns out it was the battery ITS LESS THAN A YEAR OLD. I am then told they need to replace all fluids it was just in 4 months ago!! $1062.82 is the final bill xxx I go to pick it up and I forgot my wallet but I had Apple Pay so wanted to break up the payment. I was told NO I had to drive all the way back home to get my card as they would not do more than $500. Company policy as it turns out!! The worst customer service ever they even charged me for the battery disposal for a car less than a year old and washer fluid which I did not want. The Labour section was a joke and if they are paying someone $169.00 an hour it should not take 3 hours for oil and filter.

If I could sum up my experience with Southtown in a word, - Dbradford

If I could sum up my experience with Southtown in a word, it would be Incompetent. Two and a half months for a warranty repair on a vehicle with 7000km. Uninformed, unhelpful service staff. Close to zero communication and what I did receive was platitudes. Don't shop here, don't service here. Go anywhere else for a better experience.

I have been getting my vehicle serviced at Canyon Creek - lm_pearson

I have been getting my vehicle serviced at Canyon Creek Toyota for more than ten years. The people in this shop are friendly, competent and consistent in doing excellent work. They communicate with you very well so you always know there will be no surprises. The best comment I can make about Canyon Creek Toyota service is, I keep going back and I have lots of choices.

Do not bring your Kia in if you need repairs! - T

Do not bring your Kia in if you need repairs!! Spent $1800 for them to fix it and it broke down the next day!! They wouldn’t touch it till I paid more money!! If you spend $1800 for anyone to fix your vehicle you shouldn’t have anymore problems!! This place gives bad financing deals and their service department and service manager are incompetent and extremely rude!!

2020 F150 Raptor. - 5xkidd

2020 F150 Raptor. New 3.5L HO long block installed April 2023. Summer of 2023 experienced blue smoke from exhaust after second start up. November 9 2023 huge cloud of blue smoke 1!;00am. Approached dealership to diagnose, no issues detected. Oil consumption test followed, no issues detected. Dealer refused to diagnose issue further. Driving truck since November 2023 gagging on burning smell and blue smoke frequently.

Service was really good. - John

Service was really good. Kate in Service was very tentative with updating me during my visit and they even cleaned my vehicle for me without asking! See you in a couple of weeks to have my Winter Tires put on.

Big shoutout to the service team at Murray Chevrolet - Peter Reimer.

Big shoutout to the service team at Murray Chevrolet Lethbridge AB. for taking the time to take care of us. They went above and beyond to make sure we were safe and sound to get back on the road!