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Accomodating - Nomnom
He did the extra mile in helping us. He is very accomodating in finding the perfect vehicle for my family. I would definetly recommend him.
Very friendly, professional and patient. - Irecan
Shortly after sending an email I was contacted by Heinrich and we went in that same day, it was quite obvious from our age and by the fact that we were driving an eleven year vehicle that he might never see us again, however this had no bearing on how he treated us, very very friendly and helpful, after a test drive w were introduced to Paul and once again had all the help and advice one could ask for re financing our prospective purchase.
he went out his way to get us what we wanted - marlene paul
he did everthing to get our business. he went out of his way to get the get us the suv and newer thanks for doing that
Friendly, honest, and consistent customer care - Birks
Coming from a stressful situation, this was our second new vehicle purchase from Renfrew. Our Sales Representative, Filipe Evans went above and beyond customer service to make this process easy, fast, and comfortable. I've never experienced the compassion, and patience he showed us during this experience. Not once did he talk over us, or not have an answer to any of our questions. He is excellent at what he does, and puts a much needed empathetic personal touch in with his customers. Filipe was always there to make sure we were ok, and to the end was extremely attentive, reliable, and professional. I would highly recommend him to ensure your needs are met, questions are answered, and to have an overall positive and calm experience purchasing a new vehicle. If there was a sixth star option I would definitely give him all of them.
Derrick Dodge, great service and great prices. - M1dn1ghtblue
I was looking to purchase a new car and unsure of what to buy. Have had good dealings with Derrick dodge and decided to head there. Ended up parking at one end of the building and noticed it was a whole new showroom for Fiat. Layout was clean and fresh full of the entire Fiat line up. I was approached by a gentleman named Jim who was excited about the cars and after a few minutes of asking what my needs were directed me to the 500x. Same as my past dealings with Derrick, pricing was great, the negotiation process easy. They really do care more about a happy customer and return business than the bottom line. I took delivery the next day of my new Fiat clean and waiting. I love my new Fiat, Thank you Derrick!
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