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Yorkdale Ford Lincoln

Toronto, ON

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464 Reviews

3130 Dufferin St

Toronto, ON

M6A 2S6

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464 Reviews of Yorkdale Ford Lincoln

November 22, 2016

Friendly and welcoming! Within the first 5 mins we stepped in, we were greeted with a nice, warm smile. They answered all our questions and showed us the models we were looki More

by Pickup
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Gutman, Nick R. Hatton
Nov 25, 2016 -

Yorkdale Ford Lincoln responded

Pickup One of the aspects of the sales process we strive for is to make the customer feel welcome in the initial meeting with a warm and friendly greeting and a smile. I will ensure to pass along to Greg that you felt he made the difference in the initial sale and that Nick, in the finance office was able to continue that. Thank you for the trust and safe driving. Jim Hamilton General Manager

November 18, 2016

Great job very very helpful! A big thank you to Ali for his beautiful work with his great experience helped us to get a beautiful vehicle in a beautiful price. Everyone at Yorkdal More

by Samakos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali Sharafeldin
Nov 25, 2016 -

Yorkdale Ford Lincoln responded

Samakos Being able to make a customer happy and feel like their experience was beautiful and also to be made to feel like family is a great feeling. I am glad that Ali and the staff were able to do that. Thank you for the review, and safe driving. Jim Hamilton General Manager

November 17, 2016

Excellent Customer Care My friend purchased a truck from Ali at Yorkdale ford and he was happy with the experience. I was in the market for an F150 as well. he recommended Al More

by Martin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra Tipei, Ali Sharafeldin
Nov 18, 2016 -

Yorkdale Ford Lincoln responded

Martin Thank you for the 5-Star review and please thank your friend for the recommendation. A lot of the business we get is from our customers being so gracious that way and its appreciated. We at Yorkdale are also glad you came in. Thanks again and safe driving. Jim Hamilton General Manager

November 15, 2016

Effortless, very satisfied No complaints. Very satisfied. Jess is amazing at his job. Would recommend him to anyone. Very understanding and patient. Returns calls promptly. Very More

by PDexplorer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jess Hoarau, Sandra Tipei
Nov 16, 2016 -

Yorkdale Ford Lincoln responded

PDexplorer Patient, kind, and polite......not what most people expect I think when they go shopping for a vehicle. I will pass along your review to Jess as I know he takes great pride in how he treats his customers. Thank you for the 5-Star, and safe driving. Jim Hamilton General Manager

November 13, 2016

Positive Day! Very positive experience. Claude was very friendly. He worked hard to try to find me the best deal. I would not hesitate to recommend Claude to other More

by paula
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudio Di Pede
Nov 16, 2016 -

Yorkdale Ford Lincoln responded

Paula A customer that is willing voice a positive experience and also willing to recommend our dealership is the best kind of thank you we can get. I will let Claudio know. Thank you and safe driving. Jim Hamilton General Manager

November 12, 2016

The best customer experience. Thanks Yorkdale Ford As soon as I walked into the dealer, I was greeted with a smile and treated as if I was a good friend of the sales rep. Ali took me into his office a More

by Deebo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra Tipei, Ali Sharafeldin
Nov 16, 2016 -

Yorkdale Ford Lincoln responded

Deebo Thank you for such a great review. Not just in the 5-Star but also in the comments about the staff. Ali was a new addition to our management team this year and our customers love his approach. I especially loved the comment that you felt the staff walk around with smiles on their faces and feeling like family. Next time try stop in around 2:30 on the 3rd Tuesday of a month as we have a giant birthday party in the showroom for staff with bdays that month. You can hear our Yorkdale Choir :) Thank you again and I will be sure to pass the review on to Ali, Sandra, and our receptionist. Safe driving Jim Hamilton General Manager

November 10, 2016

Thanks Excellent customer service.Thanks you Ali for your help in choosing and finish the deal.Thanks Sandra. every think was easy and fast.thanks all. More

by Ahmed Hammam
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sandra Tipei, Ali Sharafeldin
Nov 11, 2016 -

Yorkdale Ford Lincoln responded

Ahmed We appreciate the 5-Star review and glad that you found the service with both Ali and Sandra fast and easy. Great comments to read. Thank you again and safe driving. Jim Hamilton General Manager

November 06, 2016

Best experience ever!! After my car broke down I was in need of a car. Everyone at the dealership were so helpful and accomadating. They made everything easy and amazing to More

by KerriF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max Rebboh, Greg Gutman, Nick R. Hatton, Ali Sharafeldin
Nov 07, 2016 -

Yorkdale Ford Lincoln responded

Kerri Thank you for the review and glad that Greg Gutman was able to arrange everything so smoothly. Jim Hamilton General Manager

November 05, 2016

Fast without xxxxxxxx! Called sales asking for a fast quote on a car. Got Ali on the phone that took my info and called me back shortly after (same hour)with pricing and a More

by HLM
Recommend Dealer
Yes
Employees Worked With
Ali Sharafeldin
Nov 07, 2016 -

Yorkdale Ford Lincoln responded

HLM Thank you for posting the review and your kind comments. I am glad that you found us easy to deal with and a "No Pressure" dealership. Safe driving Jim Hamilton General Manager

November 02, 2016

it was great from the get go Everyone was very helpful. Gary took lots of time outlining what how and why regarding the car. it was a pleasure dealing with him. I will recommend Y More

by explorerman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Wener
Nov 07, 2016 -

Yorkdale Ford Lincoln responded

Explorerman We appreciate the 5-Star review and your comments about your experience with Gary Wener. AM glad that you found the experience a pleasure........as thats the way its supposed to be :) Jim Hamilton General Manager

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