Volvo of Oakville

I have never experienced worse customer service. I requested a winter wheel package in September, and had to follow-up 5 times and threaten to go elsewhere before it was installed 2 1/2 months late I requested a winter wheel package in September, and had to follow-up 5 times and threaten to go elsewhere before it was installed 2 1/2 months later. The service manager did not properly invoice the fleet company at the time and the vehicle has since been sold to me and they are demanding I pay when they made the error, they are now holding my summer wheels hostage in an attempt to retrieve the used winter wheel package to make up for their error. More

Had an excellent experience at Oakville Volvo. Porya did amazing job helping figure out the right model, lots of patience and support- picking up my new vehicle next week! Thank you Porya!! Porya did amazing job helping figure out the right model, lots of patience and support- picking up my new vehicle next week! Thank you Porya!! More

The dealership was a pleasure to deal with. Wasay, the sales manager, Nelson, Porya, and Terry all made the demo test drives, purchase and delivery experience really easy. These guys are smar Wasay, the sales manager, Nelson, Porya, and Terry all made the demo test drives, purchase and delivery experience really easy. These guys are smart and make a terrific team. There’s a reason Porya is the #1 Volvo salesman in Ontario and #2 in Canada. He is extremely product knowledgeable, he listens, is very fair, and is most accessible. A very impressive professional, and an asset to Volvo Cars Canada. Thank you, Gentlemen. Richard Morawetz More

What a great dealership to buy a car from. Ask for Terry Short. Very professional. He looks after your needs. And they are very fair with their trade-in offers. I think this was car number 20 Ask for Terry Short. Very professional. He looks after your needs. And they are very fair with their trade-in offers. I think this was car number 20 I have bought since I got my driver's license, and this was one of the smoothest deals ever. More

Sales is great. Service is mismanaged, poor service, technicians are not experienced & knowledgeable. The owner of this location is never on-site & therefore does Service is mismanaged, poor service, technicians are not experienced & knowledgeable. The owner of this location is never on-site & therefore does follow-up or not know issues going on with cars in service. More

I had a wonderful experience at Oakville Volvo today. I live in Toronto but bought my vehicles in Hamilton. I found the dealers in Toronto to be dishonest and uncaring. Not in Hamilton or Oakville. I c I live in Toronto but bought my vehicles in Hamilton. I found the dealers in Toronto to be dishonest and uncaring. Not in Hamilton or Oakville. I called to see about scheduling an appointment for a less than frigid air conditioning system and was told to come in the next day. Was helped by both Bob and Andrew from the service department. Polite, knowledgeable and friendly. Left within an hour with the system checked and recalibrated. Was well worth the drive and plan to go there for any further service needs. By he way, the owner John Martin, is very hands on and certainly knows how to pick his staff! Kate the receptionist is a doll. If you have any issues please bring them to Mr. Martin’s attention. I’m sure you will be very satisfied with the results. Thanks again people and keep up the good work. Regards, Howard Mativetsky More

This is one of the worsr car dealerships forget about being the worst Volvo Car dealership. They don't care after you buy /vehicle. The management of this place is rude and careless. being the worst Volvo Car dealership. They don't care after you buy /vehicle. The management of this place is rude and careless. More

First time owning a Volvo. The receptionists that First time owning a Volvo. The receptionists that greeted me were very helpful and friendly. Terry Short sold me a 2018 xc90. I thought he was very First time owning a Volvo. The receptionists that greeted me were very helpful and friendly. Terry Short sold me a 2018 xc90. I thought he was very patient, knowledgeable, and helpful. When i picked it up, he went over all the controls and helped me set up the Volvo app. The only thing I would suggest, is that the service manager should be introduced to the buyer at the time of delivery. The service records (if available), maintenance requirements, and any other tips should be gone over at that time. I think this would help develop a positive relationship between the buyer and the service department. Dave More

Service staff are helpful and great but with a vehicle getting older I have tried several times to look at new or newer vehicles while I wait. The sales staff wont even get out of their seat and when I as getting older I have tried several times to look at new or newer vehicles while I wait. The sales staff wont even get out of their seat and when I ask if I can look at something they say email to make an appointment. Then I sit there waiting for my car for a few hrs and they do nothing. No other customers in sight. More

I bought a 2018 S90 from Oakville Volvo and I couldn’t be happier with the purchase. Porya took care of everything and was extremely helpful in answering my questions. The car is flawless and was in mint con happier with the purchase. Porya took care of everything and was extremely helpful in answering my questions. The car is flawless and was in mint condition. Great experience, highly recommended. More