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Volkswagen of South Charlotte
Charlotte, NC
2,021 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff.
If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help.
Thanks
Mark Cohen
GM
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,021 reviews
Helpful April 26, 2024
Kwasi Asante-Ansong was our sales person at VW south Charlotte. He was super helpful and patient. We were test driving SUVs for a month and had difficulty making a decision. He patiently walked us throu Charlotte. He was super helpful and patient. We were test driving SUVs for a month and had difficulty making a decision. He patiently walked us through everything and helped to make a great decision. He is very knowledgable about cars, responsive and helpful. He worked hard to find an Atlas with our specs of interest. So happy about our choice and the service we received More
by Faizeh Hatami
Employees Worked With
April 25, 2024
Everyone here was very friendly and easy to work with. Mo was friendly and eager to work with us. He explained everything for us which we appreciated. Mo was friendly and eager to work with us. He explained everything for us which we appreciated. More
by kate.ward522
April 23, 2024
Amazing experience. Straightforward. Easy from start to finish. I left with exactly what I wanted and could afford. They didn’t hassle me. Chris Hand made the experienc Straightforward. Easy from start to finish. I left with exactly what I wanted and could afford. They didn’t hassle me. Chris Hand made the experience enjoyable. More
by christinakyes
April 20, 2024
Victor was so helpful and if I could give him more stars I would! He was very informative and made me feel very confident with my purchase decision. I would! He was very informative and made me feel very confident with my purchase decision. More
by morganhartis
April 20, 2024
Moe found the best car and price for me. They are very efficient and provide great service. This is our 2nd vehicle from this dealership. They are very efficient and provide great service. This is our 2nd vehicle from this dealership. More
by jennifershuemaker
April 18, 2024
Chris Hand and the entire team were a pleasure to work with! Communication and interaction was great. The best dealership to work with in Charlotte. Very professional, highly recommended. with! Communication and interaction was great. The best dealership to work with in Charlotte. Very professional, highly recommended. More
by Renee
Employees Worked With
April 17, 2024
My experience from start to finish was perfect. Chris was super knowledgeable, accommodating and easy to work with. His follow up was on point and there was no pressure at all. He introduced us to Chris was super knowledgeable, accommodating and easy to work with. His follow up was on point and there was no pressure at all. He introduced us to Vic with whom we went on a test drive and he was just the nicest guy! Paperwork was exactly as expected and he did not waste our time at all. 10/10 More
by Carrie H
April 15, 2024
Gene was knowledgeable and great to work with. I respect his transparency, which is not common with others in the industry. He listened to my needs and never pressured me into any situation. Becau I respect his transparency, which is not common with others in the industry. He listened to my needs and never pressured me into any situation. Because of this experience, I love my purchase even more and have a great trust in my new car. More
by dwyer.adam0416
