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Toyota of Naperville - Service Center

Naperville, IL

4.4
189 Reviews

189 Reviews of Toyota of Naperville - Service Center

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May 10, 2024

Thank you Joshua Jefferson-Adams for your help in obtaining a quote for me. I asked a lot of questions and if Josh was sure of or didn't know the answer, Josh took the time and effort to find out. Jo More

by mas
Recommend Dealer
Yes
Employees Worked With
Joshua Jefferson-Adams
March 05, 2024

Great customer Service by Aron Torres-The Assistant Service Manager! I would like to thank you and appreciate your on-time and professional assistance provided for all customers. I highly recommend him More

by bahmanalipoor10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aron Torres
January 21, 2024

I had a older 2004 4 runner that need work brought it into service Andrea Sanchez wrote me up a awesome service writer very professional. Found what was wrong ordered the part need it over night. Andrea More

by Chevy could learn something from toyota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea Sanchez was my service writer she was the best .
September 16, 2023

I had such a wonderful experience with this dealership. Everyone there was very helpful, friendly, and professional. My car was worked on quickly. Mike Beck also assisted with my screen since we were not More

by Lmmiska
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb O'Neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Beck
September 07, 2023

Caleb Oneil is outstanding! He provides a seamless luxury experience the minute he greets you until your car is ready for pick up. I really appreciate it. James Pontrelli More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Suva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb O'Neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2023

After 16 years of wonderful service and performance our Prius had to be retired. We were most grateful for the help given to us by Jacub. He made the end of car life care easy for us and we were grate More

by msmyers1946
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacub Gawlik
May 19, 2023

The personnel at this dealership have always been good to me, answering questions, assuring me, helping and treating me like a very valued customer. The maintenance always is done with care and i have always More

by CAbramofsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Vicicondi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Suva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allan Marcial
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phone schedulers , Jacub Gawlik
May 11, 2023

Performed warranty repairs. After second visit with a list of know issues I was lectured by director of service how annoying I am with my problems. Sounded like I was making the More

by alatakas
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Caleb O'Neil
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Defranze
December 10, 2022

It was a good one i liked it our seller was really great about everything More

by isaaclisa2015
Recommend Dealer
Yes
Employees Worked With
Bobby Quintanilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2022

I had a question about my Toyota for the service department. Just got the run around and nobody ever called me back. Seeing how irresponsible they are if something goes wrong with your car, I would More

by Kurt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
1
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