Toyota of Des Moines - Service Center

Ian is always ready to tackle anything that’s given to him and he does it with a positive attitude. I am so thankful for Ian. It was a nice surprise when I dropped off my vehicle and Ian had a car ready him and he does it with a positive attitude. I am so thankful for Ian. It was a nice surprise when I dropped off my vehicle and Ian had a car ready for me so I could get to my medical appointment. That sure made my day! I appreciate him! More

I have purchased 2 or 3 cars from you and the service is excellent. I had my 5000 mi service done in Ottumwa at the dealership here and everything was a challenge. Couldn’t find my service agreement. I had. excellent. I had my 5000 mi service done in Ottumwa at the dealership here and everything was a challenge. Couldn’t find my service agreement. I had. Tire issue and they couldn’t find my tire agreement. Tried to charge me $400. I will drive 90 miles for my service done in your dealership. I appreciate you. More

I was in and out of there so fast. Expected at least an hour but only took 35 minutes. That was great! Expected at least an hour but only took 35 minutes. That was great! More

This dealership provides the best service I’ve ever experienced. Toyota of Des Moines always goes above and beyond! experienced. Toyota of Des Moines always goes above and beyond! More

Justin has been very helpful and has taken my concerns very seriously! Very appreciative of his help and expertise. very seriously! Very appreciative of his help and expertise. More

I didn’t have an appointment, but I was able to get my car fully seviced in good time: oil change, tire rotation, safety check, etc! So appreciated. Thank you Des Moines Toyota! car fully seviced in good time: oil change, tire rotation, safety check, etc! So appreciated. Thank you Des Moines Toyota! More

Love the video review of my car! Excellent customer service! I forgot to put gas in my car before it was picked up and felt terrible when I realized this. Emily was very understand Excellent customer service! I forgot to put gas in my car before it was picked up and felt terrible when I realized this. Emily was very understanding and the manager was gracious enough to put some in to get the car back to me. Really appreciate that!!! More

Dealership is good. Agent didn’t provide necessary or complete info on the new battery I received snd it’s warranty requiring me to make a separate trip back to follow u Agent didn’t provide necessary or complete info on the new battery I received snd it’s warranty requiring me to make a separate trip back to follow up and except for my payment receipt, I have no documentation from Toyota on the battery’s warranty. My error in purchasing this from Toyota! More

On time. Fast and efficient. Easy to get to and love the free car wash! Fast and efficient. Easy to get to and love the free car wash! More

The service was quick. Justin was polite answering all questions. Great service. Thank you. Mu Justin was polite answering all questions. Great service. Thank you. Mu More