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Toyota of Des Moines

Grimes, IA

4.7
4,766 Reviews
We would like to thank you for visiting Toyota of Des Moines dealerrater.com site. When we opened the doors of Toyota of Des Moines many years ago, we developed two simple philosophies for our long-term success: #1: Treat every single person who walks through our doors the same way we would expect to be treated. #2: Once someone has become our customer, he or she is our customer for life. It's a spirit you'll see in everything we do here. One visit to Toyota of Des Moines and you will see what sets us apart from any other dealership. If you live in the state of Iowa, you deserve to let Toyota of Des Moines show you why Iowans buy their cars, trucks, and sport utility vehicles here. We are located in Grimes, Iowa, just off Interstate 35/80 at the Highway 141 exit. No other dealer in the State sells more new and used retail vehicles than Toyota of Des Moines, this includes Ford, GM, Dodge, Nissan and Honda Dealers**. In the Polk County our total new monthly sales exceed what the combined sales of new Hondas and Nissan vehicles month after month**. Winner of the President's Cabinet Award for the past 4 years, this means we are one of the Top 12 Toyota Dealers in the Nation ! This is not an easy accomplishment considering that there are over 1200 dealers in the US alone. That's ranking in the top 1% ! You would have to travel hundreds of miles before you would find another dealer of this caliber.
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1650 SE 37th St.

Grimes, IA

50111

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Showing 4,766 reviews

May 23, 2024

Shane was a true professional, great to work with on my vehicle purchase, and a pleasure to get to know. More

by BMTHOMAS15
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shane Siegle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Murray
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

Dealership agreed to swap my winter tires for the all season tires I use otherwise for a reasonable fee and coordinated with routine service visit. More

by RRBOOM54
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Colton Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024

Great and friendly service. Also very fast and I always have a great experience at your dealership. Thank you! More

by LAOWENS48
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Toyota of Des Moines responded

We appreciate you choosing us! We're thrilled you consistently have a great experience with our friendly and fast service. Thanks for the review!

May 22, 2024

My mechanic was fantastic. My car was sent through the carwash and the inside was not dirty. He made quick work of my blower motor. More

by MELISSAMCDONALD73
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony McDonald
May 22, 2024

Steve and Rob both help me a lot on my new vehicle trade. Both of them are amazing.I love to work with them again.Me and my husband really appreciate their help.So professional. More

by ARUNALAMA19782014
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024

I was able to get an appointment very quickly for the A/C repair. It was especially important as the outside temperature was inn the high 70’s to low 80’s. More

by Seadragon555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024

Everyone involved in the purchase of my vehicle were helpful and knowledgeable. Willing to answer all my questions. More

by KROLL4205
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Staley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon McClatchey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024

Once in contact all is ok. Trouble communicating. Prices too HIGH after 2 year maintenance. More

by jba1b2c3d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Phillips
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024

Debby Ellsworth and the staff person who explained features of the vehicle were professional. The gentleman that reviewed the paperwork and completed the sale was brusk, bordering on rude. He seemed v More

by CYNTHIA10
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon McClatchey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Debby Ellsworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Toyota of Des Moines responded

Thank you for the feedback! Debby and the staff were fantastic. We'll address communication concerns with the team.

May 21, 2024

Scheduling was easy, completed service in very timely manner. The video communication is handy and informative. More

by KDRESSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Millhollin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Toyota of Des Moines responded

Easy scheduling, speedy service, and informative videos? We've got you covered! Thanks for choosing Toyota of Des Moines!

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