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Team Ford
Edmonton, AB
1,964 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,964 Reviews of Team Ford
Helpful August 12, 2023
Just recently purchased a vehicle from Victor and the experience was outstanding. Not only is he professional and knowledgeable, but he also consistently went the extra mile to ensure that every detail w experience was outstanding. Not only is he professional and knowledgeable, but he also consistently went the extra mile to ensure that every detail was attended to. Thank you to Victor and Team Ford for making the entire process smooth and hassle-free. Highly recommend! More
by Dan B.
Employees Worked With
Victor Kim
August 12, 2023
Sales team was great to deal with, Victor was the sales representative we dealt with. He and the rest of the staff were very friendly and promptly addressed any questions and concerns we had. I would defin representative we dealt with. He and the rest of the staff were very friendly and promptly addressed any questions and concerns we had. I would definitely consider going back to team ford for our next vehicle purchase More
by tuner
Employees Worked With
Victor Kim
August 11, 2023
I just bought a vehicle from Victor kim, and I would highly recommend asking for him if ever you’re ever looking for an exceptional salesman. He was thorough and efficient, and really made the whole buy highly recommend asking for him if ever you’re ever looking for an exceptional salesman. He was thorough and efficient, and really made the whole buying experience a pleasant event. There was no pressure, nothing but professionalism, and he definitely made me feel that he had my best interests in mind throughout the entire process. Team Ford overall did a great job, thanks everyone for making this a memorable purchase, I would certainly buy here again. More
by emily
Employees Worked With
Victor Kim, Joey Jabz
August 11, 2023
Bought a new Escape from Victor and had the best experience. Was referring from there service department and could not be happier with the process start to finish. Thanks for all your help Team ! experience. Was referring from there service department and could not be happier with the process start to finish. Thanks for all your help Team ! More
by hvelez775
Employees Worked With
Victor Kim, Joey Jabz
August 11, 2023
Victor was very helpful, and made me feel like he was listening to what I wanted, and what I had to say. He was also very professional and knowledgeable and answered all my questions. This ford dealersh listening to what I wanted, and what I had to say. He was also very professional and knowledgeable and answered all my questions. This ford dealership seems to have a quality team! More
by randy
Employees Worked With
Victor Kim, Joey Jabz
August 11, 2023
Victor took his time helping me find exactly what I needed I was expecting to get a used car but I ended up getting a brand new ford escape st at an excellent rate, even went above and beyond with inc needed I was expecting to get a used car but I ended up getting a brand new ford escape st at an excellent rate, even went above and beyond with included options. I would strongly recommend team ford. The whole experience was casual, not high pressure or pushy sales tactics like other places I recently visited! More
by hvelez775
Employees Worked With
Victor Kim, Joey Jabz
August 11, 2023
I just bought a vehicle from Victor Kim, and I would highly recommend asking for him if ever you’re ever looking for an exceptional salesman. He was thorough and efficient. highly recommend asking for him if ever you’re ever looking for an exceptional salesman. He was thorough and efficient. More
by randy
Employees Worked With
Victor Kim
August 09, 2023
On Jan 21 at the time of the purchase I could not bring the truck home as I was told it would be getting work done including a windshield which is severely smashed up, mud flaps, cab lights and detailed. the truck home as I was told it would be getting work done including a windshield which is severely smashed up, mud flaps, cab lights and detailed. I was contacted and told my truck was ready on Feb 2/2023 and told my truck was ready to go, so I went and picked it up on Feb 3rd/2023. When I got there NONE of the things on the list had been done . June 17th /23 I took my truck to the local Ford dealership for recall work, I also asked for a front end inspection as It had a shimmy. It was then discovered that upper and lower Ball Joints were bad. J**** was contacted Jan 21st/ 2023 and he promised me things would be taken care of as well as the "shield" and "detailing" , I was told the truck would be picked up right away and back before my wife gets back from vacation (June 16-29th) and a loaner left in its place. Upon my wife's return to AB the truck still hadn't been picked up. Lots of calls back and forth but still no service. The truck was finally picked up on July 22nd. I was then told by a Ford employee that I should look at the Mechanical Fitness Assessment . Then we discovered that we didn't have one in our folder. Again J**** was contacted and he said he would send it and after reviewing it we saw that the ball joints and mud guards were checked compliant. The only non-compliant thing was the windshield. We bickered back and forth about it then J**** said he'd eat the $1500 but that we would have to pay $500. We didn't want to pay it as we feel that the MFA was falsified , 3006km does not require replacement all the ball joints J**** then said that truck wouldn't be on the way until payment had been received , but it was now $1120.00 charged to our card. was supposed to come by 3pm on Friday, Aug 4th , then we were expecting 7pm. Then no one would answer their phones. Saturday Aug 5th we spoke to M** who got it delivered. No invoice, no receipt, no detailing and no windshield. Tues Aug 8th my wife contacted them again, M** was out for his wife having a baby(got out truck home) , so she spoke with T***** who said they have done all they are doing and she asked that the invoice and receipt be sent as we did not have them( they have still not been received )and that we would be contacting the BBB, We have text messages and emails to back this up Buyer BEWARE !!! Get an outside inspection to make sure you "Mechanical Fitness Assessment" hasn't been falsified out of the 3 sales people we spoke to, none were able to fix the issue now we still have a smashed windshield and it not been detailed either. More
by go4chewie
Employees Worked With
James Ichtay Moe Hajar, Thomas Slaney
