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Five Star Subaru of Grapevine

Grapevine, TX

4.9
3,371 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 3,371 reviews

May 06, 2024

Hayden was an absolute dream to work with! She was extremely prepared for our appointment and helped us meet the exact deal we hoped to walk away with. By the time we were ready to leave with More

by Kelsey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayden Knowles
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, Kelsey, on your new Subaru! Hayden and the Five Star Subaru staff remain available at 817-438-1700. Remember we are here to help you enjoy your car. Thank you for shopping with us and stop by any time. Best regards, David Cheney, General Sales Manager

May 06, 2024

He had a lot of knowledge about the car. Like always very good service. Was a great experience. More

by Jeff Hughes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime Mijares
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Five Star Subaru of Grapevine responded

Jeff, Thank you for shopping with Jaime and the Five Star Subaru staff. Customer care continues to be our concern. Reach Jaime or me at 817-438-1700 when you have questions about your new Subaru. We are here to ensure you have a great driving experience. Take care, David Cheney, General Sales Manager

May 06, 2024

Derek Adams did an outstanding job guiding us through the whole process. He made the whole process easy and seamless. Kenny Wilder was great. Very pleased with our choice of the new Forester Wilderness an More

by JAMESWAISANEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024

Our experience couldn't have been better - everyone was helpful, professional and friendly. We especially enjoyed working with David Hendricks - he went the extra mile to help us, and was very patient with More

by YVONNE.M.DUPRE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Laymon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024

Thank you Grapevine Subaru team for helping me purchase a car from outside the state for my son. A special thanks to Jeremy for going the extra mile to pick my son up at the airport so he could drive it bac More

by JESSICA.THORUD
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024 -

Five Star Subaru of Grapevine responded

Jessica, Thank you for shopping at Five Star Subaru. We were happy to help you and your son. If either of you have additional questions, please reach out to 817-438-1700. We are here to share our knowledge when you need it. Best regards, Davd Cheney, General Sales Manager

May 05, 2024

Excellent process from beginning to end. I would highly recommend this dealership to friends/family. More

by THELANSDONS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
BB Belharrat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, THELANSDONS, on your new Subaru! We are happy to hear you found the processes at Five Star Subaru efficient. Customer communication continues to be our focus. Call 817-438-1700 with questions about your car any time. Thank you for your feedback! Best regards, David Cheney, General Sales Manager

May 05, 2024

Sales person was pleasant to deal with, no high pressure tactics. Attentive and genuine with respect to client's needs and concerns. More

by PATTY_QUINN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Alexander-Munns
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Reust
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mirbahaeddin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, Patty, on your purchase at Five Star Subaru. Our staff wants you to fully enjoy your car. Call 817-438-1700 any time you have technical or care questions. Thank you for your business and review. Best regards, David Cheney, General Sales Manager

May 05, 2024

Very clean, professional, warm and welcoming environment. My first new car purchase couldn’t have gone any smoother. Highly recommended. More

by MICMOLINA87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Five Star Subaru of Grapevine responded

MICMOLINA87, We appreciate you at Five Star Subaru. Congratulations on your first new car! We are grateful to have earned your business. Stop by or call 817-438-1700. Let us know when you need our automotive advice. Thank you for endorsing our dealership. Sincerely, David Cheney, General Sales Manager

May 05, 2024

Thanks for walking us through all the steps and making this a pleasant and smooth experience More

by GROWER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Tareen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Five Star Subaru of Grapevine responded

Thank you, GROWER, for shopping at Five Star Subaru. When you have technical or care questions, reach us at 817-438-1700. We are focused on your complete satisfaction with our services. Best regards, David Cheney, General Sales Manager

May 05, 2024

Derek was outstanding, answered all our questions. There were no tricks, trait forward on price. He also has followed up the next day after the sale, and a week later to make sure we didn’t have any More

by JWARREN71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Five Star Subaru of Grapevine responded

JWARREN71, Thank you for shopping at Five Star Subaru. Derek is a very knowledgeable consultant and remains available for you at 817-438-1700. Helping you fully enjoy your new car is our goal. Take care, David Cheney, General Sales Manager

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