Subaru of Ann Arbor

Do not waste your time looking for a car at Ann Arbor Subaru. Although Dusty was patient to show us a variety of cars, when we test drove a 2022 Outback that we thought might be a possibility to own, we Subaru. Although Dusty was patient to show us a variety of cars, when we test drove a 2022 Outback that we thought might be a possibility to own, we were told that the final price went magically from the $27,900 that was listed on the Carfax to $38,000. With 6% sales tax the car should have been under the $30,000 - what we told the dealer is all we were willing to spend when he first greeted us in the lot. I had read previous reviews from other customers and thought I’d give A2 Subaru a chance - unfortunately other reviewers were correct and unnecessary fees were added to raise the price $10,000. If the sticker and Carfax state a price then dealers should NOT lie to car buyers by adding unlisted fees. Lost a sale and caused this bad review. More

Working with Micheal Brooke and Darren Henry was an absolute pleasure. They were both very helpful and made the car buying experience as painless as possible. absolute pleasure. They were both very helpful and made the car buying experience as painless as possible. More

Worked with Michael Brooke who was a stand up guy that truly helped me find the right car for what I needed. He didn’t just sell me a car but sold me on the dealership itself based on their values and wi truly helped me find the right car for what I needed. He didn’t just sell me a car but sold me on the dealership itself based on their values and willingness to help. As someone in sales I thought Mike was super professional and honest! Straight shooter who’s going to value your needs as if they were his own. More

I want to bring to consumer awareness how Subaru of Ann Arbor treats their customers who decide NOT to purchase a vehicle from them. My dilemma began on November 3, 2023. My civil rights were compromised Arbor treats their customers who decide NOT to purchase a vehicle from them. My dilemma began on November 3, 2023. My civil rights were compromised, and my credit score paid the price because of over 20 hits caused purposely from Dana Wines at the Ann Arbor dealership. Also, the 23 hits on my car fax as well. Justin Batshon was not very professional either. I am thoroughly disappointed how I was treated, and Chris, the manager, allowed it. I have the refusal letters from banks. I was told I would get a phone call with an apology back in December of 2023:from the Corporate offices of Subaru. That never happened. Please think twice before going to this dealership in Ann Arbor. Respectfully yours, Ms. Barbara Baker More

Mack is a good person to work with: friendly, very knowledgeable and thorough. He follows up and offers new suggestions, helps to find you the right fit. knowledgeable and thorough. He follows up and offers new suggestions, helps to find you the right fit. More

Mack Jubrael was the most kind and patient salesperson I have ever exprrienced. There was zero pressure applied during the whole transaction and he made me feel comfortable the entire process. Craig, the f have ever exprrienced. There was zero pressure applied during the whole transaction and he made me feel comfortable the entire process. Craig, the finance manager was the exact same. I highly recommend Mack to sell you your new Subaru. You will not be disappointed! More

Thank you Justin and Craig for their industriousness, patience, and accommodations toward getting my new Subaru on the road! I'm very satisfied so far, and looking forward to working with them again in t patience, and accommodations toward getting my new Subaru on the road! I'm very satisfied so far, and looking forward to working with them again in the future. More