Strathmore Ford

Experience the difference Purchasing a vehicle today, especially new, is a huge investment for most of us. The staff I dealt with in Medicine Hat and Calgary were useless. The Purchasing a vehicle today, especially new, is a huge investment for most of us. The staff I dealt with in Medicine Hat and Calgary were useless. They were like Real Estate Agents. They knew nothing about their product; just try it, buy it, pay me. It was instantly different at Strathmore Ford. I had never purchased new before, but as I looked, the staff asked what I needed out of a vehicle and then told me what ford products would fill those needs. I had done most of my homework before my first visit, but the information I received from the sales department (Rachel C) met my expectations. Some information needed to be researched but I was not given anything inaccurate. We looked at every detail together and verified the vehicle I was sold would do what I expected it to. I was introduced to other members of the dealership as needed, and also had time to meet with the service manager to make sure I understood about long term care of the vehicle. The entire staff understand that we as consumers just need the facts. This process is not difficult when you deal with real people. Strathmore Ford has a great group of real people. More

excellent service, good prices I ordered parts through the parts department. Prices were competitive with every where else I checked and the parts were available to pick up in a ver I ordered parts through the parts department. Prices were competitive with every where else I checked and the parts were available to pick up in a very reasonable amount of time. Staff was very friendly and helpful. More

Horrible experience Stopped for an oil change on the way through. It took forever, after the oil change the technician ripped out of the parking lot. Then attempted to ch Stopped for an oil change on the way through. It took forever, after the oil change the technician ripped out of the parking lot. Then attempted to charge $205 for an oil change that's $110 anywhere else. Never put the correct grade of oil in, and now the check air filter light is on. And to top it all off when we phoned back to inquire about the incorrect grade of oil just got put on hold and got the run around. I'm a loyal Ford owner but wouldn't darken the doorstep to this place again More

Friendly staff,good communication, timely service. Service was performed in a timely manner and everything was communicated very well before work was completed. Service writer, Altaf Poonawala, went ab Service was performed in a timely manner and everything was communicated very well before work was completed. Service writer, Altaf Poonawala, went above and beyond making sure that I was always informed of everything with no surprises and represented the business very well. I will definitely keep doing business with the dealership. More