
Stony Plain Chrysler Ltd
Stony Plain, AB
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79 Reviews of Stony Plain Chrysler Ltd
Susan and Ravi were very helpful, there was no pushing or hiding of costs. All was straight forward and honest! Parts and service are very knowledgeable and helpful people. All in all I can strongly recom hiding of costs. All was straight forward and honest! Parts and service are very knowledgeable and helpful people. All in all I can strongly recommend SPC if you up to buy a new ride. Please keep this standard. Thanks for your help. Steffen More
Dealership in all was great. Susan was the best. She helped me search for my unicorn, bust wasn’t able to find it. But she did have vehicles on stand by just in case. To which bo Susan was the best. She helped me search for my unicorn, bust wasn’t able to find it. But she did have vehicles on stand by just in case. To which both I enjoyed but could only pick one. Gave me all my options and helped me to decided on the better choice. I will truly enjoy my new ride. More
The worst kind of dealership, preying on the elderly. A $3000 "recon and inspection" and $4300 "vehicle coating" is absolute criminal. Avoid at all costs, also the "general Manager" is friends with the A $3000 "recon and inspection" and $4300 "vehicle coating" is absolute criminal. Avoid at all costs, also the "general Manager" is friends with the AMVIC investigator so don't expect a fair independent investigation into unfair business practices. When issue was questioned the general manager hurled insults and accusations. This is the kind of dealership that gives car salesmen such a bad reputation. Stay away at all costs. More
Beware! !! As previously rated "SCAM ARTISTS"!!! The sales person who promoted "family run business" wrote in black felt and provided their finance person an !! As previously rated "SCAM ARTISTS"!!! The sales person who promoted "family run business" wrote in black felt and provided their finance person an "All-In-Pricing". 2 hrs later this led to bogus fees ($999, $899, $699) which the sales person said was the law - REALLY! An out right lie and after researching plus a $10 AMVIC fee which incidentally is also added on as well, what another waste. AMVIC says there was no advertising provided ... the bill of sale should be enough to go on??? I paid for running boards and there is no mention on the bill of sale or was an invoice provided? I contacted the dealership and the family run ownership justified their BOGUS fees by trying to tell me I got a great price below msrp and should be happy for that. Lessons learned I would have given a negative rating but this survey does not provide that option >>> worst vehicle purchase ever!!! More
Bought a 2018 ram from this dealer. Alex was our salesman and everything was great. Until it wasn't. I brought up repeatedly that I didn't want to get it off the lot and have it break d Alex was our salesman and everything was great. Until it wasn't. I brought up repeatedly that I didn't want to get it off the lot and have it break down within a month. We were reassured that that would not happen and we would be taken care of if it did.....well....it started throwing codes for a fuel pump problem within 2 weeks. Then truck shut down completely on the road. Again I was assured it would be taken care of. It had to be towed to stony chrysler. I had an appt at 0830, and when they finally got around to looking at it. I was informed that it was a fuel module and that it would cost me 1600 dollars to fix. They then told me that a fuel pump was a maintnence issue so it wasn't covered. In the end I ended up paying 750 dollars three days later. I am on a pension so quite a blow. Then the service department sends me 2 e mails asking my to contact them if "for whatever reason I couldn't give them a 10/10 review". Long story short I will not step foot in that dealer again. And will spread the word of how they screwed me over to any one that will listen. I have already removed all the business cards my wife and I took the time to post on the base. So hopefully nobody else goes through this xxxx. More
We dealt with Trudi and she was amazing straight forward went through everything to every fine detail. She was pleasant, very welcoming and answered all questions with knowledge. Her communication and welco went through everything to every fine detail. She was pleasant, very welcoming and answered all questions with knowledge. Her communication and welcoming personality made this experience a 5 star rating. Not only her but Ryan and Boyd were also amazing with customer service. Make sure we were 100 % happy and Boyd went above and beyond detailing our new Sahara. 11/10 service. More
I recently purchased a 2024Grand Cherokee Summit edition. Our salesman Alexander Doblanko worked his xxx off to make sure we received what we asked for. Most certainly recommend him. Khrystal in finance was Our salesman Alexander Doblanko worked his xxx off to make sure we received what we asked for. Most certainly recommend him. Khrystal in finance was awesome with us as well. The Jeep has exceeded our expectations, it is beautiful. Thank you to all the staff who helped us out, you people are awesome. More
Been coming here since 2005, worst service I have ever received recently. Have lost total faith in them. Won't ever be returning, ended up taking twice as long for a part that in the end never arrived, an received recently. Have lost total faith in them. Won't ever be returning, ended up taking twice as long for a part that in the end never arrived, and cost me a extra week of vehicle rental. Terrible. More